Ray Laks Honda
Orchard Park, NY
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I was taken right on time, and though the problem with the vehicle could not be re-created… It somehow is temporarily fixed, so at least I have heat in my vehicle now. The service manager Rick, and servic the vehicle could not be re-created… It somehow is temporarily fixed, so at least I have heat in my vehicle now. The service manager Rick, and service writer Roy were pretty terrific in their explanation and handling of the situation. Very accommodating! More
The general mgr and my salesman are wonderful. They helped me so much by getting into the car I wanted. However I find the service dept too male oriented and the guy who I dealt with when I recent They helped me so much by getting into the car I wanted. However I find the service dept too male oriented and the guy who I dealt with when I recently brought my car in for service was a bit rude. Again I got the feeling of a male oriented dept. Would this change my view of coming back? No. More
I’m always met with a greeting. Even in the restroom, an employee wished me a nice Christmas. While waiting for my Honda, Wes Pernatt always was updating me on the progress. Frie Even in the restroom, an employee wished me a nice Christmas. While waiting for my Honda, Wes Pernatt always was updating me on the progress. Friendly dealership. More
James is fantastic. Very nice and conscience , I am always impressed with him . There is an older man who works there who is absolutely awful Very nice and conscience , I am always impressed with him . There is an older man who works there who is absolutely awful More