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Ray Laks Honda

Orchard Park, NY

4.9
465 Reviews

3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 465 reviews

October 04, 2024

I would recommend a Honda Dealership because they have the necessary software to fix some of the warranty issues my car was having. (These warranty repairs were not covered because my car was beyond the More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Oct 07, 2024 -

Ray Laks Honda responded

Wow, Ann, thank you for the positive review! We’re so glad you enjoyed your visit. We’d love to welcome you back to Ray Laks Honda anytime!

October 04, 2024

Love Ray Laks Honda. I have bought 4 cars there in the past 20 years and have been very satisfied. More

by Suepfeil1
Recommend Dealer
Yes
Employees Worked With
Karen Haines, William Wertheim
Oct 07, 2024 -

Ray Laks Honda responded

Thank you so much for your kind words and continued trust in us for 20 years! We’re happy you had a great experience and can’t wait to serve you again soon at Ray Laks Honda!

October 04, 2024

Service individuals were professional and accommodating. They forgot to reset my settings and put back to np data though. More

by essencie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall, William Wertheim
Oct 04, 2024 -

Ray Laks Honda responded

Thank you for your feedback! We're glad to hear our team at Ray Laks Honda was professional and accommodating. We apologize for the oversight with your settings, and we'll make sure to address this in future visits. Safe travels!

October 04, 2024

Knowledgeable associates, positive demeanors/environment, listened to our families specific needs/wants, selected appropriate vehicle and it was within budget. Negotiated fair trade. Finance associate thoro More

by rfisher13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
Oct 04, 2024 -

Ray Laks Honda responded

Thank you for sharing your positive experience with us at Ray Laks Honda! We're happy to hear that our team met your family's needs and made the process smooth. Enjoy your new vehicle, and let us know if there's anything else we can do for you!

October 04, 2024

Everyone was professional and all work completed as promised. This was my first service visit More

by davekonst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Oct 04, 2024 -

Ray Laks Honda responded

That's wonderful, Dave. We're glad to hear that! When/if you ever need anything in the future, you know where to find us. Thank you for choosing Ray Laks Honda!

October 04, 2024

They were great and serviced our car within a timely manner. Dropped it off without an appointment and they fit us in for break service. Thankful it was completed! More

by wjs2159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Oct 04, 2024 -

Ray Laks Honda responded

Thanks a million for leaving us a review and sharing positive feedback. We'd love to serve you again! Feel free to reach out to us at Ray Laks Honda whenever there's a need.

October 04, 2024

I found everyone there to be very cordial. Stephen Liddle was very helpful in finding me the car to fit my needs. Made my buying experience a good one! More

by Jballak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Liddle, Tim Metzger!, William Wertheim
Oct 04, 2024 -

Ray Laks Honda responded

Congratulations on your new car! It's wonderful to see Stephen was helpful and courteous during your visit. Come see us at Ray Laks Honda again soon!

October 03, 2024

Quality work done on my vehicle. Great communication. Thorough and professional. Completed work in a timely manner. More

by eagb8791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Coric , William Wertheim
Oct 04, 2024 -

Ray Laks Honda responded

Thank you for sharing your positive experience with Ray Laks Honda! We're pleased to hear that our team provided thorough and professional service, along with great communication. We appreciate your feedback and look forward to assisting you again in the future!

October 03, 2024

Since Bill Wertheim has been there this has been the only dealership i will go to. Jim has been my salesman for my last two leases and is a complete professional. Can you imagine looking forward to buying More

by Gfhgerry1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Schuh, William Wertheim
Oct 04, 2024 -

Ray Laks Honda responded

We're glad to hear that Bill and Jim have made your experiences at Ray Laks Honda so enjoyable! It's great knowing our team has earned your trust and loyalty. We look forward to serving you again in the future!

October 03, 2024

Friendly, courteous service. Respectful of my time. A very positive experience to purchase a car at Ray Laks Honda More

by Kaye
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Giamberdino; Karen Haines; Alex Suchan
Oct 03, 2024 -

Ray Laks Honda responded

Kaye, we're really happy to hear you had a positive car-buying experience with us at Ray Laks Honda. Thank you for your kind words and support! We hope you'll visit us again soon. Until we meet again, enjoy every mile in your new car!

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