Ray Laks Honda
Orchard Park, NY
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Ease of leasing I recently leased a new CR V and was surprised at how effortless it was. We walked in at 6:15 and drove a new car home at 9:30 that night. They took I recently leased a new CR V and was surprised at how effortless it was. We walked in at 6:15 and drove a new car home at 9:30 that night. They took care of insurance transfers and registration while we were there. More
Oil change, air bag recall Ben is very professional and his customer service is really on point. As a female it can be intimidating to deal with anything related to cars but Ben Ben is very professional and his customer service is really on point. As a female it can be intimidating to deal with anything related to cars but Ben’s calm demeanor put me at ease and I can say honestly that he had my trust from the start. I won’t take my car to anyone else. He’s a major asset to your business. More
Inspection + Brakes I was kept informed of the status of the work that I was having done and the cost associated. I went in for an inspection that also turned into rear p I was kept informed of the status of the work that I was having done and the cost associated. I went in for an inspection that also turned into rear pads and rotors. They were able to perform the service without me having to come back which I appreciated. More
The best car buying experience yet From the time we walked in the door we didn't feel hounded or pressured by sales people. They were all very pleasant, knowledgeable and helpful thru o From the time we walked in the door we didn't feel hounded or pressured by sales people. They were all very pleasant, knowledgeable and helpful thru out the purchase of my new vehicle. We obviously went thru the back and forth dickering over price and they truly seemed to listen and not overtalk you or play the usual game of "let me go talk to the mngr" and make you sit there waiting. Our sales woman Jennifer was outstanding and one of the nicest people we met. She came across as very knowledgeagle of the vehicle and didn't fake an answer if she didn't know. She was honest and upfront with us. I would recommend Ray Laks Honda to anyone looking to buy a vehicle and I would go back next time More
My 3rd lease from Ray Laks The sakes and management team were very patient working with me to provide the right car at my budget. Jim Schuh has been fantastic to work with as ha The sakes and management team were very patient working with me to provide the right car at my budget. Jim Schuh has been fantastic to work with as has his management. More
Professional. The dealership was professional and accommodating. They go above and beyond to make your experience pleasant. I have already recommended Ray Laks Ho The dealership was professional and accommodating. They go above and beyond to make your experience pleasant. I have already recommended Ray Laks Honda to others. More
My Honda CRV Service Issue Excellent Service Advisor. He went the extra mile to ensure customer satisfaction. He kept me in the loop throughout the process of repair and warrant Excellent Service Advisor. He went the extra mile to ensure customer satisfaction. He kept me in the loop throughout the process of repair and warranty coverage More
Always friendly and professional Great dealership--clean, professional, and very friendly. Love the coffee bar! It is nice to be able to schedule service on-line, as well. Overall Great dealership--clean, professional, and very friendly. Love the coffee bar! It is nice to be able to schedule service on-line, as well. Overall excellent place! More
awsome dealer ship I gave the dealer ship the best I thought it deserved one hundred per cent I will tell all my family and friend/s to go there when they nead a new car I gave the dealer ship the best I thought it deserved one hundred per cent I will tell all my family and friend/s to go there when they nead a new car or truck or suv I love the car we got and the wife loves it to and that/s what count/sso once again thank you/s for helping us get in our new car More
So very helpful Very friendly and took the time to explain everything to me. Went the extra mile to help get the best price on what I needed. Very friendly and took the time to explain everything to me. Went the extra mile to help get the best price on what I needed. More