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Ray Laks Honda

Orchard Park, NY

Overview
Reviews
Vehicles
4.9
463 Reviews
Call Dealership (716) 844-6051

3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 463 reviews

October 19, 2024

The service was completed earlier than promised. Communication prior to, during and after service was excellent. More

by Bjc5530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in Service
Report | Print
Oct 21, 2024 -

Ray Laks Honda responded

We're glad to hear that our team at Ray Laks Honda exceeded your expectations with timely service and excellent communication. Thank you for sharing your experience! If you need anything at all, feel free to reach out.

October 19, 2024

The interaction of Rick the service manager who stepped in to help when things were not really going well. He truly helped me to be very happy that I did choose you for service. More

by Eileen
Recommend Dealer
Yes
Employees Worked With
Rick service manager
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Oct 21, 2024 -

Ray Laks Honda responded

Eileen, we're delighted to hear that Rick was able to turn things around for you at Ray Laks Honda. Thank you for choosing us and sharing your positive experience! If you have questions or need anything further down the road, feel free to reach out!

October 18, 2024

They are very helpful in making my selection . I always experience a friendly atmosphere when I’m there. That includes the service department as well. Karen has been my go to person for years. J S More

by Marbrum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Oct 21, 2024 -

Ray Laks Honda responded

We're happy to hear that our team provided you great service. Feel free to visit us again at Ray Laks Honda!

October 17, 2024

always very friendly, fast service. . love when getting oil change they check many items your car may need in the near future…. oh and a car wash every time!! More

by kstressinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Oct 17, 2024 -

Ray Laks Honda responded

Thank you for sharing your positive experience with Ray Laks Honda! It's great to hear that our friendly and efficient service, along with the complimentary car wash, made a great impression. We look forward to seeing you again soon! 😃

October 16, 2024

Easy to schedule service! Only dealership that takes video of vehicle under carriage to show condition. Excellent idea! More

by Ridgeline 06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Oct 17, 2024 -

Ray Laks Honda responded

We're delighted to hear that you appreciated the video service at Ray Laks Honda! Our team is always looking for ways to enhance transparency and ensure our customers have a great experience. Thanks for choosing us!

October 15, 2024

Workers are very pleasant, clean and quick atmosphere, the tech keeps you updated of the progress on you vehicle. More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
West
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Oct 15, 2024 -

Ray Laks Honda responded

Thank you, Anne, for sharing your positive experience with us at Ray Laks Honda. We're pleased to hear that our team was pleasant and kept you updated on progress. We look forward to continuing to provide top-notch service for all your future needs!

October 14, 2024

Sales and management very easy to do business with along with good follow through on delivery More

by BJN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brilynn Soulvie, Josh, Jeff, William Wertheim
Report | Print
Oct 14, 2024 -

Ray Laks Honda responded

Thank you for taking the time to leave us a review! It's a goal of ours to provide an easy and smooth car-buying experience for our guests at Ray Laks Honda. It's great to know we were able to deliver. If you need anything at all in the future, you know where to find us!

October 14, 2024

Everyone you interface with is kind, helpful, professional and willing to help with whatever is needed - very supportive. More

by opthesp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Scheck, William Wertheim
Report | Print
Oct 14, 2024 -

Ray Laks Honda responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Ray Laks Honda provided such supportive and professional service. We appreciate your feedback and look forward to assisting you again in the future!

October 14, 2024

Sales and finance people were courteous and professional. All my questions were answered and I was happy with the experience. More

by bjs0515
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Rhinebarger, William Wertheim
Report | Print
Oct 14, 2024 -

Ray Laks Honda responded

Thank you for taking the time to leave us a review! If you need anything at all in the future, you know where to find us! ~Ray Laks Honda Team

October 14, 2024

I had a great experience buying my car here. The service department accidentally order the wrong part from Honda care for my light to get fixed but they did a great job of accommodating my sched More

by Hannahranney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Oct 15, 2024 -

Ray Laks Honda responded

Hi Hannah. Thank you for sharing your experience with us at Ray Laks Honda! We're glad to hear our team was able to accommodate your schedule and resolve the issue promptly. If you need anything in the future, just give us a shout! Safe driving in your new car!

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