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Ray Laks Honda

Orchard Park, NY

4.9
466 Reviews

3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 466 reviews

October 22, 2024

Great experience! True professionals. Made the buying experience pleasant, which rarely happens. Can’t say enough positive things of the entire team. Will highly rec More

by Carroll05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leland Rhinebarger, Timothy Metzger
Oct 23, 2024 -

Ray Laks Honda responded

Thank you for sharing your positive experience with us, Carroll! It's great to hear that our team at Ray Laks Honda made the buying process pleasant and professional. Your recommendation means a lot, and we look forward to assisting your friends and family in the future!

October 22, 2024

Everyone was very friendly. The process was not long to purchase a vehicle. They actually had inventory you could drive and purchase More

by taramanteghi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Oct 23, 2024 -

Ray Laks Honda responded

We appreciate you leaving us a review and knowing that you had a smooth and friendly experience at Ray Laks Honda. Enjoy your new vehicle and see you next time!

October 20, 2024

Everyone was helpful and professional. My Honda was towed there because of a flat tire. Ray Laks Honda had the tire I need and it was changed quickly! Thanks so much! More

by kdora1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Oct 21, 2024 -

Ray Laks Honda responded

We're delighted to hear that our team at Ray Laks Honda was able to assist you promptly with your flat tire. Thank you for sharing your positive experience, and we're always here if you need anything else!

October 19, 2024

The service was completed earlier than promised. Communication prior to, during and after service was excellent. More

by Bjc5530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in Service
Oct 21, 2024 -

Ray Laks Honda responded

We're glad to hear that our team at Ray Laks Honda exceeded your expectations with timely service and excellent communication. Thank you for sharing your experience! If you need anything at all, feel free to reach out.

October 19, 2024

The interaction of Rick the service manager who stepped in to help when things were not really going well. He truly helped me to be very happy that I did choose you for service. More

by Eileen
Recommend Dealer
Yes
Employees Worked With
Rick service manager
Oct 21, 2024 -

Ray Laks Honda responded

Eileen, we're delighted to hear that Rick was able to turn things around for you at Ray Laks Honda. Thank you for choosing us and sharing your positive experience! If you have questions or need anything further down the road, feel free to reach out!

October 18, 2024

They are very helpful in making my selection . I always experience a friendly atmosphere when I’m there. That includes the service department as well. Karen has been my go to person for years. J S More

by Marbrum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Oct 21, 2024 -

Ray Laks Honda responded

We're happy to hear that our team provided you great service. Feel free to visit us again at Ray Laks Honda!

October 17, 2024

always very friendly, fast service. . love when getting oil change they check many items your car may need in the near future…. oh and a car wash every time!! More

by kstressinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Oct 17, 2024 -

Ray Laks Honda responded

Thank you for sharing your positive experience with Ray Laks Honda! It's great to hear that our friendly and efficient service, along with the complimentary car wash, made a great impression. We look forward to seeing you again soon! 😃

October 16, 2024

Easy to schedule service! Only dealership that takes video of vehicle under carriage to show condition. Excellent idea! More

by Ridgeline 06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Oct 17, 2024 -

Ray Laks Honda responded

We're delighted to hear that you appreciated the video service at Ray Laks Honda! Our team is always looking for ways to enhance transparency and ensure our customers have a great experience. Thanks for choosing us!

October 15, 2024

Workers are very pleasant, clean and quick atmosphere, the tech keeps you updated of the progress on you vehicle. More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
West
Oct 15, 2024 -

Ray Laks Honda responded

Thank you, Anne, for sharing your positive experience with us at Ray Laks Honda. We're pleased to hear that our team was pleasant and kept you updated on progress. We look forward to continuing to provide top-notch service for all your future needs!

October 14, 2024

Sales and management very easy to do business with along with good follow through on delivery More

by BJN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brilynn Soulvie, Josh, Jeff, William Wertheim
Oct 14, 2024 -

Ray Laks Honda responded

Thank you for taking the time to leave us a review! It's a goal of ours to provide an easy and smooth car-buying experience for our guests at Ray Laks Honda. It's great to know we were able to deliver. If you need anything at all in the future, you know where to find us!

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