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Ray Laks Honda

Orchard Park, NY

4.9
466 Reviews

3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 466 reviews

October 26, 2024

I'm new to this area and this was only my second visit= great service and good recommendations for service. Good value. More

by mmclane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy, William Wertheim
Oct 28, 2024 -

Ray Laks Honda responded

We're delighted to hear that your experience at Ray Laks Honda has been positive and valuable! Thank you for choosing us, and we look forward to serving you again in the future.

October 26, 2024

Was early for service appointment. They took me right away. Told me it would be an hour and that was exactly what it was. Very clean waiting room. Very nice dealership. More

by markworlandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Coric, William Wertheim
Oct 28, 2024 -

Ray Laks Honda responded

Thank you for sharing your experience with us at Ray Laks Honda! We're glad to hear that our team was prompt and the waiting area met your expectations. We appreciate your feedback and look forward to serving you again in the future!

October 26, 2024

I absolutely love my CRV! Chris was very knowledgeable. Buying a car can be stressful, it’s a big purchase. I was a little surprised by the music that was being played at t More

by kathy72415
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Oct 28, 2024 -

Ray Laks Honda responded

Thank you for sharing your feedback about your experience at Ray Laks Honda. We're glad to hear that Chris was knowledgeable and helped with your CRV purchase, but we apologize for the music choice and any inconvenience it caused during your visit. We'll definitely take this into consideration as well as ensure our vehicles are fully fueled in the future. Enjoy driving your new CRV!

October 25, 2024

25 year relationship, and never had a bad experience. They know menu name when I walk in . More

by outboard35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Shreck, William Wertheim
Oct 25, 2024 -

Ray Laks Honda responded

We truly appreciate your loyalty and business over the years at Ray Laks Honda! We're proud to know that you enjoy working with our service team. Travel safe and come back to see us whenever we can be of assistance along the way!

October 25, 2024

Brilynn was knowledgeable with all cars we looked at. She found us the perfect vehicle More

by karen.rabent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Oct 28, 2024 -

Ray Laks Honda responded

Hi Karen! Thank you for taking the time to leave us a review and sharing kind words about Brilynn. We hope to serve you again at Ray Laks Honda!

October 24, 2024

Everything and everyone at Ray Laks is first class. I would recommend Ray Laks to family and friends!! More

by Tricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Oct 25, 2024 -

Ray Laks Honda responded

Tricia, thank you for the glowing recommendation! We're delighted to hear that your experience at Ray Laks Honda was first class. We look forward to serving you and your loved ones in the future!

October 23, 2024

I’m pleased with service. and service person. My car is in good running order. More

by Rbbtree41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Dickey
Oct 24, 2024 -

Ray Laks Honda responded

That's excellent to hear! When you have any questions or need support in the future, we're here for you! Thank you for choosing Ray Laks Honda!

October 23, 2024

Great service & attentive to customers thank you for quick service and for checking on my inquiries More

by Nollso.br
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Oct 23, 2024 -

Ray Laks Honda responded

We appreciate your positive review and look forward to serving you again at Ray Laks Honda!

October 23, 2024

I had some warranty work done here awhile back and was SO impressed with the service, I came here when I wanted to buy a new car. Everyone, from the ladies at the front door to the one helping me operate th More

by Vicky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leland Rhinebarger, William Wertheim
Oct 23, 2024 -

Ray Laks Honda responded

Congratulations on your new ride, Vicky! The Ray Laks Honda team was very glad to get you in a new car you are truly happy with! If you ever need anything, you know where to find us. Happy driving!

October 23, 2024

Great sales staff, friendly and professional service department. Purchased my van here and have continued to bring my van in for service as needed. More

by Bwill1412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Rhinebarger; Roy Dickey, William Wertheim
Oct 24, 2024 -

Ray Laks Honda responded

Thank you for choosing Ray Laks Honda! We're glad to hear that both our sales and service teams have met your expectations. We look forward to continuing to serve you and your van in the future!

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