Ray Laks Honda
Orchard Park, NY
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Bob Meer was awesome! So good, that we came back and bought 2 new vehicles in 3 months! Can’t recommend him enough! Thanks Ray Laks! So good, that we came back and bought 2 new vehicles in 3 months! Can’t recommend him enough! Thanks Ray Laks! More
I had a wonderful experience at Ray Laks! Bob Meer was great to work with and got me into my ideal car. The process was very simple and he was very thorough with financing and walking through Bob Meer was great to work with and got me into my ideal car. The process was very simple and he was very thorough with financing and walking through the car’s features. More
padded my bill . charged $250 for a honda battery without authoriization. were nasty when I questioned them about it . just got a .new honda. drove 70 miles to dealers charged $250 for a honda battery without authoriization. were nasty when I questioned them about it . just got a .new honda. drove 70 miles to dealership. in Rochester. will never do business with ray laks again More
I'm in my third Honda from Ray Lake and am appalled with the service from my last car. Right off the bat the interior drivers door has snapped and doesn't fit back in because they broke a clip while sprayin the service from my last car. Right off the bat the interior drivers door has snapped and doesn't fit back in because they broke a clip while spraying the interior. Recently went in to have the air conditioner unit replaced, it stopped working and they did a silent recall on the part, not notifying customers of the issue. They proceeded to brake a line in connection to the ac and charge me for it. They claim it just disintegrated. My car has the yearly under body coating, and less than 24,000 miles. They admit they're built like trash these days and that's their reason for not offering this to be included with the warranty. $500 later. There 58 or whatever point inspection they offer is a scam. Tried telling me my brakes were on wrong and needed to be replaced. I'm a woman, that's why. Had them checked by a family mechanic, and another shop I regularly get work done at... Pretty hard to put brakes on wrong, and they weren't on wrong. They will try to sell you a slew of other nonsense at 500% increase. Like an air filter that takes 2 seconds to do yourself. 9 new car my family has purchased from them in the last 15 years and we won't be anymore. More
Salesman was great, everyone at the dealership was very friendly and the showroom was immaculate. Cannot recommend enough. A key point was everything was explained in detail and no question was left unan friendly and the showroom was immaculate. Cannot recommend enough. A key point was everything was explained in detail and no question was left unanswered. Salesman went above and beyond to accommodate. More
I recently booked an appointment with Ray Laks Honda and because of the reviews on here I was a bit skeptical. When I went in for my appointment I was pleasantly surprised with impeccable customer service, because of the reviews on here I was a bit skeptical. When I went in for my appointment I was pleasantly surprised with impeccable customer service, a clean business, and friendly staff. Steve and Alex did an amazing job working with me, within a couple hours I was driving off in my brand new Kia Stinger. Thanks, you guys are the best!!! More