Back

Ray Laks Honda

Orchard Park, NY

4.9
464 Reviews

3590 Southwestern Blvd

Orchard Park, NY

14127

Directions

By Type

Showing 464 reviews

November 01, 2024

Great dealer and service department 1st oil change they did a full vehicle inspection. Polite and courageous customer service More

by Rcolmera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Nov 04, 2024 -

Ray Laks Honda responded

Hello! Thank you for sharing your positive experience with Ray Laks Honda! We're glad to hear our team provided thorough service and excellent customer care. We look forward to serving you again in the future!

Nov 04, 2024 -

Ray Laks Honda responded

Hello! Thank you for sharing your positive experience with Ray Laks Honda! We're glad to hear our team provided thorough service and excellent customer care. We look forward to serving you again in the future!

November 01, 2024

Greeted immediately by Service Rep. explained the process.and how long it will take. Waited in very clean waiting area. Car was done early and service manager explained what was done More

by Kmccar4420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Nov 04, 2024 -

Ray Laks Honda responded

Thank you for sharing your experience with us at Ray Laks Honda! We're glad to hear that our team provided prompt and courteous service, and that the waiting area met your expectations. We appreciate your feedback and look forward to serving you again in the future!

November 01, 2024

The staff is always friendly. The waiting room is always clean and comfortable. Sometimes wait is too long, but I guess that's because their always busy because they do such a g More

by pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Nov 04, 2024 -

Ray Laks Honda responded

Thank you for your feedback, Pat! We're happy to hear that our friendly staff and clean waiting room make a positive impression at Ray Laks Honda. We appreciate your patience during busy times, as we strive to provide the best service possible. Feel free to reach out to us if you need any further assistance!

November 01, 2024

I am very happy wit the quality of service both from the auto technician and the service manager. More

by Pcim00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auto Technician, William Wertheim
Nov 04, 2024 -

Ray Laks Honda responded

We’d like to express our gratitude for your kind review. Thank you! We look forward to serving you again at Ray Laks Honda!

November 01, 2024

Service was great with the assistance of Jim Couric. He is always helpful and courteous. Thank you Jim. More

by lulumz77
Recommend Dealer
Yes
Employees Worked With
Cashier was very efficient, accurate and pleasant.
Nov 01, 2024 -

Ray Laks Honda responded

We're delighted to hear that Jim provided you with great service at Ray Laks Honda! Thank you for sharing your experience, and we look forward to assisting you again in the future.

October 31, 2024

Cordial, friendly and quality service. Easy to make appointment on their website. The video assessment sent to my phone while I waited was assuring. More

by Jedmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley
Oct 31, 2024 -

Ray Laks Honda responded

We appreciate your positive review and look forward to providing you more five-star experiences in the future at Ray Laks Honda!

October 31, 2024

The agents are all very kind and professional. Everyone smiles and speaks to you, even though they are not directly working with you. I was so impressed by this dealership, and more specifically, More

by Swingo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Manney, William Wertheim
Oct 31, 2024 -

Ray Laks Honda responded

We're very happy to hear about your positive experience with Christopher and the team! It's wonderful that their professionalism and friendliness made such an impression. Enjoy both of your new vehicles, and thank you for choosing Ray Laks Honda again! We're here for you if you need anything else!

October 30, 2024

Always busy but very efficient at serving the customers. Waiting room is cozy and friendly. More

by JDZ817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Oct 30, 2024 -

Ray Laks Honda responded

Thank you for your compliment regarding our cozy and friendly waiting area! We're glad to know you had a pleasant experience with us at Ray Laks Honda and look forward to serving you again!

October 29, 2024

Always get prompt service and staff is always friendly and helpful. Bought our car here and always bring it back for service. More

by tierneys646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Oct 30, 2024 -

Ray Laks Honda responded

Hello! Thank you for your continued trust in Ray Laks Honda! We're pleased to hear that our team consistently provides friendly and helpful service. We look forward to serving you again soon!

October 28, 2024

xxx xxxxx xx xxxx xxxx xxxxx xxxxx xxxxx xxx xxx xx xxxxxxx xxx xxx xxxxxx More

by David Fink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Oct 29, 2024 -

Ray Laks Honda responded

We appreciate the five stars and hope you'll visit us again soon. Thank you from all of us at Ray Laks Honda.

...
24
...