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Ray Laks Honda

Orchard Park, NY

4.8
349 Reviews

3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 349 reviews

September 19, 2024

Very courteous and professional; good at keeping customers informed and strive to keep customers happy More

by cjurusik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Sep 19, 2024 -

Ray Laks Honda responded

Thank you for choosing Ray Laks Honda and sharing such kind words about us. We're happy to know you felt informed and treated with courtesy by our team, and we look forward to providing you with that same level of experience every time you visit!

September 19, 2024

Very professional, timely and done right. Service dept. treated me like I their best customer and service my car received was top rated. More

by craig chiavetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Sep 19, 2024 -

Ray Laks Honda responded

Thank you, Craig, for the wonderful feedback! We're glad to hear that our service department at Ray Laks Honda provided top-rated care and treated you like a valued customer. We appreciate your support and hope to serve you again!

September 18, 2024

I had a great experience at Ray Laks Honda! Everyone was very helpful and friendly, beginning with the internet communication, to my salesman to the young man who did the financing! And they More

by beazly11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Rhinebarger, Karen Haines, William Wertheim
Sep 19, 2024 -

Ray Laks Honda responded

Wow, we're so glad to hear you had a wonderful experience with our team and love your new car! If you have any questions or need help with anything further down the road, just give us a shout. The Ray Laks Honda team is here to help you! Enjoy your new set of wheels!

September 17, 2024

Right from the initial phone contact the staff showed great interest in helping me find the car I was interested in. I never felt swayed or pressured. More

by Mbutlerdpm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee, William Wertheim
Sep 18, 2024 -

Ray Laks Honda responded

Thank you for sharing your feedback! We're glad to hear our team at Ray Laks Honda provided a great experience for you! We look forward to serving you the same level of service next time! Enjoy your new car!

September 17, 2024

Your dealership was the best! What I liked the most is you had inventory of vehicles. You don't see that anymore. And our salesman Chris Manney was awesome! More

by howard.h.brittain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Manney , William Wertheim
Sep 18, 2024 -

Ray Laks Honda responded

Thank you so much, Howard, for the five stars! Chris and the team at Ray Laks Honda warmly welcome you to visit again anytime!

September 17, 2024

Truly a great experience everyone from sales & service were great. My car buying process was simple and honestly enjoyable! Lee was great and made sure my new car had everything I needed & more! More

by MaryD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee (sales), Rick (service)
Sep 18, 2024 -

Ray Laks Honda responded

Thanks a million, Mary! We appreciate your feedback and support. If you need anything in the future, feel free to reach out to us at Ray Laks Honda. We look forward to your next visit, and enjoy your new car!

September 16, 2024

Very happy with our cars. Karen and Lee were very accommodating. We will be sure to refer others. More

by Sue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Sep 16, 2024 -

Ray Laks Honda responded

Thanks for being a customer of Ray Laks Honda, Sue! We appreciate your support and business. It's great to hear our team left such a good impression, and we look forward to many more 5-star experiences for you down the road!

September 16, 2024

Very happy Service was great Easy on and easy out Vehicle ready when said it would be 👍👍 More

by Tomhum44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Sep 17, 2024 -

Ray Laks Honda responded

We're very glad to hear that our team provided you with a great experience! If you need anything else at all, Tom, feel free to reach out to us at Ray Laks Honda!

September 16, 2024

I have always enjoyed doing business at Ray Laks. Everyone is so nice and accommodating. More

by Reikibymelindasmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Sep 17, 2024 -

Ray Laks Honda responded

Reviews like yours makes us smile! We appreciate you taking the time to leave us positive feedback. Thank you for choosing Ray Laks Honda and see you next time!

September 16, 2024

Service advisor and work was efficient and well explained. First CPO I’ve purchased, and he explained the warranty, basic maintenance coverage, etc. very succinctly and clearly. More

by rgsteger
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Couric
Sep 16, 2024 -

Ray Laks Honda responded

We're glad to hear that our service advisor provided clear and efficient assistance during your visit to Ray Laks Honda. Thank you for choosing us for your first CPO purchase! Let us know if you need assistance with anything else in the future!

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