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Ray Laks Honda

Orchard Park, NY

Overview
Reviews
Vehicles
4.9
467 Reviews
Call Dealership (716) 844-6051

3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 467 reviews

November 12, 2024

Dealership was clean, had a lot of nice amenities and refreshments, and roy is absolutely wonderful to work with. He definitely deserves a raise More

by jgalante713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
roy dickey
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Nov 13, 2024 -

Ray Laks Honda responded

We're delighted to hear that Roy made your experience at Ray Laks Honda so enjoyable! Thanks for the shoutout, and we appreciate your feedback on our amenities too. You're warmly invited to visit us anytime there's a need!

November 11, 2024

Service wait was good, but vehicle had greasy hand prints on the hood and door. Tires were rotated but air pressure was inconsistent from tire to tire. Although i still do business with Laks, attention to de More

by jamesabbatoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
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Nov 12, 2024 -

Ray Laks Honda responded

Hi James, Thank you for your feedback. I apologize for the oversight with the handprints and tire pressure. This is not up to our usual standards. Your continued business means a lot, and I would like to address these concerns with you directly. Please feel free to reach out at your convenience. Thank you, Richard Scheck Service Manager rscheck@lithia.com

November 11, 2024

Fit me in for appointment last minute. I received prompt and courteous service. Will return for future repairs. More

by donkasperek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Nov 12, 2024 -

Ray Laks Honda responded

Thank you for the positive feedback. We look forward to your future visits to Ray Laks Honda. In the meantime, drive safe!

November 11, 2024

Great service! Fast friendly very helpful with my time constraints and my needs for repair. More

by Jmaybee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Scheck
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Nov 12, 2024 -

Ray Laks Honda responded

We appreciate your positive review and taking the time to share your experience. When you're ready for great service again, the Ray Laks Honda team is here for ya!

November 09, 2024

Chris was great to work with! This has by far been the easiest and least pushy sales experience I've ever had. More

by Mbruckman47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Nov 11, 2024 -

Ray Laks Honda responded

That's what we love to hear! We're super proud that Chris made your experience at Ray Laks Honda so smooth and enjoyable! Thanks for sharing this fantastic feedback with us. You're warmly invited to visit us again anytime there is a need!

November 08, 2024

The staff went above and beyond when I dropped my car off for service. They returned my car washed as well, which was a nice touch. More

by izzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Nov 08, 2024 -

Ray Laks Honda responded

Izzy, we're delighted to hear that our team at Ray Laks Honda exceeded your expectations and added a special touch by washing your car. Thanks for sharing this positive experience! We look forward to serving you again. 🙂

November 08, 2024

Service and sales staff are knowledgeable, courteous, and friendly. My recent service visit was completed in a timely manner. A video of pertinent findings was texted to me by the technician while I waited More

by Carry back
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Coric, service advisor
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Nov 08, 2024 -

Ray Laks Honda responded

Thank you for sharing your experience with us! We're delighted to hear that our Ray Laks Honda team provided knowledgeable and courteous service, along with a timely update. We appreciate your feedback and look forward to serving you again in the future!

November 08, 2024

The dealership was fast and accurate. I plan on coming back here in the future. More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Nov 11, 2024 -

Ray Laks Honda responded

That's what we love to hear, Sean! Thank you and please do visit us at Ray Laks Honda whenever there is a need. We're here to help!

November 07, 2024

I would recommend Ray Laks Honda to anyone looking to purchase a Honda. They worked with me to find the right vehicle. Talk to Stephen Little about buying a car. More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Little
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Nov 08, 2024 -

Ray Laks Honda responded

John, thank you for recommending Ray Laks Honda! We're glad Stephen and the team could help you find the perfect vehicle. Enjoy your new ride and see you next time!

November 06, 2024

My sales person (Victoria) was vary helpful and informative. The whole process was very smooth. More

by Thomasdaley1079@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria , William Wertheim
Report | Print
Nov 07, 2024 -

Ray Laks Honda responded

Thank you, Thomas, for sharing your experience! We're so glad to hear that Victoria made everything smooth and informative for you. 😊 Making the process easy and enjoyable is what we’re all about. Congrats on your purchase, and we’re here at Ray Laks Honda whenever you need us!

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