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Ray Laks Honda

Orchard Park, NY

Overview
Reviews
Vehicles
4.9
390 Reviews
Call Dealership (716) 844-6051

3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 390 reviews

January 27, 2025

I found the service rep to be very personable, knowledgeable, and professional. He explained everything thoroughly and answered all my questions I will continue having my car serviced at this dea More

by wmcaput
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Couric
Report | Print
Jan 28, 2025 -

Ray Laks Honda responded

We're pleased to hear that our service rep provided such a positive experience at Ray Laks Honda. Thank you for trusting us with your vehicle's care, and we look forward to serving you again in the future!

January 26, 2025

Customer service was Excellent. Would definitely recommend to family and friends. Vehicle was washed after service. More

by Chuck127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Jan 27, 2025 -

Ray Laks Honda responded

Hi Chuck. We're glad to hear you had an excellent experience with our team at Ray Laks Honda! Thank you for recommending us and appreciating the extra touch of a freshly washed vehicle. We look forward to serving your family and friends in the future!

January 25, 2025

Friendly staff. Provided quick service for oil change. I feel comfortable bringing my vehicle into this dealship for dependable service! More

by alannab714
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Jan 27, 2025 -

Ray Laks Honda responded

We're delighted to hear that our friendly staff and quick service made your visit a positive one at Ray Laks Honda! Thank you for trusting us with your vehicle's care, we look forward to serving you again.

January 23, 2025

Simply the best , sales people are always helpful and knowledgeable. I have purchased many cars from them More

by drdiamondm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Jan 23, 2025 -

Ray Laks Honda responded

You had us at "Simply the best..." Thank you for your kind words and acknowledging our great service. We look forward to serving you for many more years at Ray Laks Honda!

January 23, 2025

I was a long time customer until 2015 and now have the opportunity to use their services again. This was my first experience with this dealership since it was bought from Michael Laks. So far, so good. More

by pg26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I wasnt given a name
Report | Print
Jan 24, 2025 -

Ray Laks Honda responded

We're glad to have you back at Ray Laks Honda and appreciate your positive feedback on your recent experience. It's great to hear that everything is going well, and we look forward to continuing our service with you!

January 22, 2025

I had a great experience getting a new vehicle. There were several options and the salespeople and managers were very helpful. I’m very pleased with my Honda CRV and the service experience! More

by Patty S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Jan 23, 2025 -

Ray Laks Honda responded

Patty, we're delighted to hear you had a great experience with our team at Ray Laks Honda! Enjoy your new Honda CRV and thank you for choosing us. See you next time!

January 22, 2025

The sales staff assisted me. The Service staff handled my needs. I will return for my next scheduled service. More

by tnemmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
Jan 23, 2025 -

Ray Laks Honda responded

We're glad to hear that both our sales and service teams at Ray Laks Honda were able to assist you effectively. We look forward to welcoming you back for your next scheduled service and earn that fifth star! ⭐

January 22, 2025

Roy was very nice. He treats me with respect and courtesy. I'll see Ray Laks soon with my Honda Pilot. More

by Chuyen Le
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Jan 23, 2025 -

Ray Laks Honda responded

Chuyen, Thank you for your kind words about Roy. The Ray Laks Honda team and Roy are happy to serve you again in the future!

January 20, 2025

Fast, courteous and done completely perfect on the first time. Not much else to say but it has to be fifteen words. More

by Garymacie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Coric
Report | Print
Jan 20, 2025 -

Ray Laks Honda responded

We're so glad to hear that you had a fast and courteous experience with us at Ray Laks Honda. Thanks for the great feedback, Gary, and we're here for ya if you need any assistance down the road. Drive travels!

January 20, 2025

Professional service and thorough evaluation of my vehicle while being serviced for recall of gearbox More

by Schwartzott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray in service
Report | Print
Jan 20, 2025 -

Ray Laks Honda responded

Thank you for sharing your experience with us at Ray Laks Honda! We're glad to hear our team provided professional service and a thorough evaluation during your visit. Safe driving ahead! If you need anything else, please don't hesitate to give us a call!

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