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Ray Laks Honda

Orchard Park, NY

4.9
464 Reviews

3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 464 reviews

March 25, 2025

Mark in the service department was very professional and helpful. I had a big maintenance appointment and the loaner car was much appreciated! More

by loriannko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in Service, William Wertheim
Mar 25, 2025 -

Ray Laks Honda responded

Loriannko, It is great to know Mark provided you with professional and helpful service at Ray Laks Honda. We're glad the loaner car made your maintenance appointment more convenient! Thanks for sharing your experience and come again soon!

March 24, 2025

They are Friendly, informative, knowledgeable, keeps consumers up to date on progress while performing maintenance. More

by mcnierneyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Mar 24, 2025 -

Ray Laks Honda responded

Thank you for the wonderful feedback! We're excited to read that our team at Ray Laks Honda provided a friendly and informative experience. We look forward to serving you again in the future!

March 22, 2025

Staff and servicemen all polite and efficient Service area clean and welcoming Would recommend to family and friends More

by Joanf90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Mar 24, 2025 -

Ray Laks Honda responded

Thank you for recommending Ray Laks Honda! We're delighted to hear that our staff and service team made a positive impression. We appreciate your support and look forward to welcoming your family and friends in the future!

March 22, 2025

Brett in parts and Clint who worked on my car are AWESOME. Eould highly recommend More

by Me!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett, Clint, William Wertheim
Mar 24, 2025 -

Ray Laks Honda responded

We are thrilled to know Brett and Clint provided you with five-star service during your recent visit to Ray Laks Honda. Thank you for your recommendation! We can't wait for your next visit.

March 21, 2025

I am happy with the service provided here. The only thing I am not happy about is that Honda had me wait to get the fuel system recall done due to limited parts and mine not being emergent eno More

by Benjamsm01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Mar 21, 2025 -

Ray Laks Honda responded

Hello, we're glad we could get your recall taken care of at Ray Laks Honda, but apologize for the inconvenience and costs involved due to parts availability from Honda. If there's anything else we can do, please don't hesitate to reach out.

Mar 21, 2025 -

Benjamsm01 responded

I appreciate the apology. I can say I appreciate the speedy service as well. Considering the nightmare it felt like at the moment, my car was ready in a days time. :)

Apr 02, 2025 -

Ray Laks Honda responded

Thank you for your patience. It is a pleasure doing business with you, and we look forward to next time!

March 20, 2025

Took my car in for a recall. It was done quickly and communication was great. More

by kitsyl1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Coric
Mar 21, 2025 -

Ray Laks Honda responded

We love to hear it! The Ray Laks Honda team is all about efficiency and communication, so we're glad to have met your standards. Let us know if you need anything else!

March 19, 2025

Pleasant staff, facility clean, my car was not dirty from the work. Staff were very friendly. More

by eac68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The person at the service desk; the person who texted me were 5/5 , William Wertheim
Mar 20, 2025 -

Ray Laks Honda responded

Thank you for sharing your wonderful experience at Ray Laks Honda! Our team works hard to provide the top-notch service you deserve. Safe travels!

March 16, 2025

I very much enjoy doing business with your dearlership the people are very helpful and considerate even with making appointments More

by janecresta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Coric Five star
Mar 17, 2025 -

Ray Laks Honda responded

We're pleased to hear that you enjoy working with our team at Ray Laks Honda. Thank you for the kind words and support!

March 16, 2025

On time service for a recall. Very efficient and keep you informed in the process. The extra inspection was a bonus at no charge More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Sheck
Mar 17, 2025 -

Ray Laks Honda responded

Chuck, we're glad to hear you appreciated the efficient service and complimentary inspection at Ray Laks Honda. Thanks for sharing your experience with us!

March 15, 2025

I've been going to Ray Laks Honda since 2010 and owned Hondas since 1979. RLH is the only dealership I've used regularly. Nice, helpful staff. More

by Senecagal
Workmanship
Recommend Dealer
Yes
Employees Worked With
James Coric
Mar 17, 2025 -

Ray Laks Honda responded

Thank you for your loyalty and continued trust in Ray Laks Honda since 2010! We're pleased our team has consistently provided a positive experience. We look forward to serving you for many more years!

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