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Ray Laks Honda

Orchard Park, NY

4.9
467 Reviews

3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 467 reviews

November 22, 2024

Great experience to solve tire issues. Thanks Jim for keeping me up to date, and getting things done same day. More

by mur2x49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in Service
Nov 22, 2024 -

Ray Laks Honda responded

We're glad Jim provided you with a great experience and resolved your tire issues promptly. Thank you for sharing your feedback, and we hope you'll visit us again at Ray Laks Honda!

November 22, 2024

I love the quality of care shown here at Ray Laks! Everyone here makes you feel important and they make SURE to address all your concerns. The quality of Ray Laks' Automotive Team and Customer Care i More

by dwhabeeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Nov 22, 2024 -

Ray Laks Honda responded

Thank you for naming us an "All STAR team!" This makes us smile ear to ear knowing we left such a memorable impression for you. You are certainly important to us, Ms. Donna, and we look forward to helping you next time you visit Ray Laks Honda! 💙🚗💙

November 21, 2024

Jim, explained every thing in great detail,greatly appreciated..returned my car on time.thank you More

by bif1457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Nov 21, 2024 -

Ray Laks Honda responded

Perfect! 🙌 That's just the kind of feedback we love to hear. If you need anything else down the road, Jim and the Ray Laks Honda team are here for ya!

November 20, 2024

Quick and service managers were informative and helpful. Was informed with what was happening with my car at all times. More

by Ksulli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Dickey
Nov 20, 2024 -

Ray Laks Honda responded

It's great to hear that our service managers kept you informed and provided helpful assistance at Ray Laks Honda. Thank you for sharing your experience, and we hope to see you again soon!

November 20, 2024

The crew are always on time. They explain any work that they are doing. My sales person was polite and considerate of my time. I left confident that all was good with my vehicle More

by rkremblas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes?, William Wertheim
Nov 20, 2024 -

Ray Laks Honda responded

Thank you for leaving us such a great review. We love knowing that we made you feel confident and reassured getting back on the road in your vehicle. We appreciate you entrusting Ray Laks Honda with your business and look forward to your next visit. Safe travels!

November 20, 2024

I felt that the service provider was knowledgeable and trustworthy. They were efficient in the service and my car was ready on time. More

by khauser6666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Nov 20, 2024 -

Ray Laks Honda responded

We're delighted to hear that you found our service team at Ray Laks Honda knowledgeable and efficient. Thank you for your feedback. If you need any further assistance down the road, our service team will be glad to help you!

November 20, 2024

Everyone at Ray Laks has been so helpful and I really appreciate their knowledge and assistance. More

by Katiematt4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Nov 21, 2024 -

Ray Laks Honda responded

Thank you so much, Katie, for your kind words! We're thrilled to hear that our team at Ray Laks Honda was able to provide you with the knowledgeable and helpful assistance you deserve. We appreciate your trust in us and look forward to serving you again in the future! 🚗💨

November 19, 2024

Friendly and accommodating. Not pushy and were able to get me into the vehicle I wanted. More

by Cornwall5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Nov 19, 2024 -

Ray Laks Honda responded

That's what we love to hear. At Ray Laks Honda, it's our aim to provide a pressure-free car purchasing journey. If you need anything else, we're here to provide you more friendly and accommodating service in the future!

November 17, 2024

Jim, service advisor was very helpful. Many things I do not understand and he was kind enough to explain. I appreciate his kindness and patience. More

by cglowicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Nov 18, 2024 -

Ray Laks Honda responded

We're delighted to hear that Jim provided you with such helpful and patient service at Ray Laks Honda. Thank you for sharing your experience, and we're here to help you if you need anything else. Drive safe!

November 17, 2024

Timely service, friendly employees, my car as clean when they were done. now just typing words to meet the 15 word minimum. Ohhh---please note though--I am a bit concerned about Corporate Honda---not More

by eac68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The person who kept texting me updates about my appointment and who was behind the service desk---Roy? Also 5.5. , William Wertheim
Nov 18, 2024 -

Ray Laks Honda responded

Thank you for sharing your experience with Ray Laks Honda! We're glad to hear that our team provided timely service and left your car clean. We understand the frustration regarding the recall situation, and we hope it gets resolved soon. If there's anything else we can do to assist, please let us know!

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