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Ray Laks Honda

Orchard Park, NY

4.9
347 Reviews

3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 347 reviews

October 04, 2024

I found everyone there to be very cordial. Stephen Liddle was very helpful in finding me the car to fit my needs. Made my buying experience a good one! More

by Jballak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Liddle, Tim Metzger!, William Wertheim
Oct 04, 2024 -

Ray Laks Honda responded

Congratulations on your new car! It's wonderful to see Stephen was helpful and courteous during your visit. Come see us at Ray Laks Honda again soon!

October 04, 2024

They were great and serviced our car within a timely manner. Dropped it off without an appointment and they fit us in for break service. Thankful it was completed! More

by wjs2159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Oct 04, 2024 -

Ray Laks Honda responded

Thanks a million for leaving us a review and sharing positive feedback. We'd love to serve you again! Feel free to reach out to us at Ray Laks Honda whenever there's a need.

October 04, 2024

Knowledgeable associates, positive demeanors/environment, listened to our families specific needs/wants, selected appropriate vehicle and it was within budget. Negotiated fair trade. Finance associate thoro More

by rfisher13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
Oct 04, 2024 -

Ray Laks Honda responded

Thank you for sharing your positive experience with us at Ray Laks Honda! We're happy to hear that our team met your family's needs and made the process smooth. Enjoy your new vehicle, and let us know if there's anything else we can do for you!

October 04, 2024

Everyone was professional and all work completed as promised. This was my first service visit More

by davekonst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Oct 04, 2024 -

Ray Laks Honda responded

That's wonderful, Dave. We're glad to hear that! When/if you ever need anything in the future, you know where to find us. Thank you for choosing Ray Laks Honda!

October 04, 2024

Service individuals were professional and accommodating. They forgot to reset my settings and put back to np data though. More

by essencie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall, William Wertheim
Oct 04, 2024 -

Ray Laks Honda responded

Thank you for your feedback! We're glad to hear our team at Ray Laks Honda was professional and accommodating. We apologize for the oversight with your settings, and we'll make sure to address this in future visits. Safe travels!

October 04, 2024

I would recommend a Honda Dealership because they have the necessary software to fix some of the warranty issues my car was having. (These warranty repairs were not covered because my car was beyond the More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Oct 07, 2024 -

Ray Laks Honda responded

Wow, Ann, thank you for the positive review! We’re so glad you enjoyed your visit. We’d love to welcome you back to Ray Laks Honda anytime!

October 04, 2024

Great service and willingness to work with you! Quality vehicles to choose from and very clean. More

by Kjmarchetti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Little , William Wertheim
Oct 07, 2024 -

Ray Laks Honda responded

Thank you for the five stars! Our team at Ray Laks Honda works hard to provide the best service, and we’d be honored to serve you again soon!

October 04, 2024

Love Ray Laks Honda. I have bought 4 cars there in the past 20 years and have been very satisfied. More

by Suepfeil1
Recommend Dealer
Yes
Employees Worked With
Karen Haines, William Wertheim
Oct 07, 2024 -

Ray Laks Honda responded

Thank you so much for your kind words and continued trust in us for 20 years! We’re happy you had a great experience and can’t wait to serve you again soon at Ray Laks Honda!

October 03, 2024

Great dealership, great sales department, great service department, if I wanted to, I could go right across the street to West Herr, but I’ve been with Ray LAX for years and intend to stay🥰 More

by CathySpina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Oct 03, 2024 -

Ray Laks Honda responded

Cathy, we're delighted to hear that you've had such positive experiences with Ray Laks Honda over the years! Thank you for your loyalty and kind words. We look forward to continuing to serve you in the future! 🥰

October 03, 2024

Very good service as usual. Will go again. Always works out well. Very, very professional. More

by patleecarlson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Oct 03, 2024 -

Ray Laks Honda responded

That's wonderful to hear, Pat. We're glad to receive such positive feedback and look forward to providing you with a five-star experience again. Thank you for choosing Ray Laks Honda!

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