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Ray Laks Honda

Orchard Park, NY

Overview
Reviews
Vehicles
4.9
467 Reviews
Call Dealership (716) 844-6051

3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 467 reviews

December 03, 2024

Roy Dickey and Service Techs have been wonderful in working thru various issues: and Service Manager Rick Scheck has supported very well. More

by opthesp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Dickey, Service Techs, Rick Scheck, William Wertheim
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Dec 03, 2024 -

Ray Laks Honda responded

Thanks a million for leaving us a great review and giving a shoutout to Roy, Rick, and our service techs. Whenever there is a need in the future, we're all here to help you at Ray Laks Honda! Safe travels!

December 02, 2024

Needed a replacement starter installed on my 2015 CRV. Job was completed next business day without an appointment and at a lower price quoted by an area aftermarket shop. More

by 716CRV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Dec 02, 2024 -

Ray Laks Honda responded

We're happy to hear that our team at Ray Laks Honda could assist you promptly and affordably with your CRV's starter replacement. Thank you for choosing us, and we appreciate the positive feedback! Feel free to give us a shout if you need anything!

December 02, 2024

The dealership is friendly and always will ing to work with you. The service department is very helpful. More

by Cdruz2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Dec 02, 2024 -

Ray Laks Honda responded

Thank you for the positive feedback! We're glad to hear that our team at Ray Laks Honda provided a friendly and helpful experience. We look forward to assisting you again in the future!

November 30, 2024

I have purchased multiple vehicles from this dealer. Great people, very fair. Great service department. More

by peter_c_davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim - service manager
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Dec 02, 2024 -

Ray Laks Honda responded

Thank you so much, Peteter for your continued trust in Ray Laks Honda! We're pleased to hear about your positive experiences with our team and service department. Looking forward to serving you again in the future!

November 29, 2024

We didn’t have the best sales experience (two years ago), but we appreciate the service dept. More

by kkelley25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Service Advisor
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Dec 03, 2024 -

Ray Laks Honda responded

Hello, Thank you for sharing your feedback. While I’m sorry to hear that your sales experience didn’t meet expectations, I’m glad to know you’ve had a positive experience with our service department. We truly value your business and appreciate the opportunity to continue supporting you and earn a five-star rating. If there’s anything I can do to improve your future visits or address your past concerns, please don’t hesitate to reach out. Thank you, Kenneth Sixbury Sales Manager 716-740-6045

November 26, 2024

Great service! They were honest, professional, and thorough in inspecting my car. I will certainly be back to have my car serviced. More

by antoinejohnson1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Nov 26, 2024 -

Ray Laks Honda responded

We appreciate your review, Antoine, and look forward to your next visit to Ray Laks Honda. Until next time, we wish you safe travels on the road!

November 24, 2024

Took care of my service on my car very well. Jim was very friendly was done in a fair amount of time. More

by Azoerosco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brother Jim, William Wertheim
Report | Print
Nov 25, 2024 -

Ray Laks Honda responded

We're delighted to hear that Jim provided friendly and efficient service for your car at Ray Laks Honda. Thank you for sharing your experience with us! We look forward to welcoming you back soon!

November 23, 2024

Wes did a great job, everything went smoothly. Very happy with the level of service. More

by Romapage111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Pernatt, William Wertheim
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Nov 25, 2024 -

Ray Laks Honda responded

We appreciate your shout out to Wes and look forward to serving you more in the future at Ray Laks Honda!

November 23, 2024

Excellent, friendly secure people who really know how yo make the customers feel welcome. Would gladly recommend. More

by kagembus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Nov 25, 2024 -

Ray Laks Honda responded

Thank you for the five stars and kind words. You're warmly welcome to visit us again for more great service experiences at Ray Laks Honda!

November 23, 2024

Service personnel was courteous and professional. I was checked in promptly and kept informed on my car More

by Flobon17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Nov 25, 2024 -

Ray Laks Honda responded

We're delighted to hear that our service team at Ray Laks Honda provided you with courteous and professional care. Thank you for sharing your experience, and we look forward to assisting you again in the future!

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