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Ray Laks Honda

Orchard Park, NY

Overview
Reviews
Vehicles
4.9
347 Reviews
Call Dealership (716) 844-6051

3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 347 reviews

October 11, 2024

Service was courteous and friendly. Kept me informed as to what was going on with my car and finished the job quickly. More

by dmjc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Oct 11, 2024 -

Ray Laks Honda responded

It makes us smile to hear that our team at Ray Laks Honda provided courteous and efficient service while keeping you informed. Thank you for sharing your experience! We hope you'll stop by and pay a visit again soon!

October 11, 2024

The staff, Karen,Jay(finance) and Brandon were great! ! In and out.As usual a wonderful vehicle leasing experience. More

by Cjpunk88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Haines, Brandon, Jay in finance
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Oct 11, 2024 -

Ray Laks Honda responded

We're pleased to hear that Karen, Jay, and Brandon made your leasing experience smooth at Ray Laks Honda! Thank you for choosing us once again. Enjoy the new vehicle!

October 11, 2024

Staff was very helpful and accommodating. They helped me to find the best option and worked to get me the best price. More

by jbr13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim
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Oct 11, 2024 -

Ray Laks Honda responded

We're delighted to hear that our team at Ray Laks Honda was able to assist you in finding the best option and price! Thank you for sharing your positive experience with us. We'd love to serve you again!

October 11, 2024

Whether you are shopping for a car, need service or just a part this dealership is excellent! Friendly, courteous and knowledgeable staff. A comfortable environment with people you can trust and count on. More

by PeterJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes, Roy, Rick, Joe, Christopher and Tim, William Wertheim
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Oct 11, 2024 -

Ray Laks Honda responded

Thank you for the wonderful feedback, Peter! We're glad to hear that our team at Ray Laks Honda provided a trustworthy and comfortable experience. We look forward to serving you again in the future!

October 11, 2024

Courteous, knowledgeable and respectful Gets the job done in a timely manner. Washes car micely More

by colemanmlc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with service dept
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Oct 14, 2024 -

Ray Laks Honda responded

Thank you for your feedback! We're glad to hear that you found our team courteous and knowledgeable. It's great to know you appreciated the timely service and the car wash. We hope to see you again soon at Ray Laks Honda!

October 10, 2024

Bringing my car in for regular service feels like I’m coming home. Every person who I’ve been connected to over the years greets me warmly and lets me know I’m a valued customer. Jim, in service, al More

by onlylynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Oct 11, 2024 -

Ray Laks Honda responded

We're delighted to hear that Ray Laks Honda was able to meet your needs and provide a positive experience. Need anything else, Lynn? Stop by or give us a shout! We'd love to hear from ya.

October 10, 2024

Service desk was friendly, accommodating and timely. Service itself was also timely and informative as the service progressed. More

by BKmonckton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Oct 11, 2024 -

Ray Laks Honda responded

We're delighted to hear that our service desk team at Ray Laks Honda provided you with a friendly and efficient experience. Thank you for sharing your feedback, and we look forward to assisting you again in the future!

October 10, 2024

Always very professional, I know the job is done right. I love the online appointment setting, too. More

by carolcimino795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Oct 11, 2024 -

Ray Laks Honda responded

Music to our ears! If you need anything else at all, feel free to reach out to us at Ray Laks Honda. We're here to help!

October 10, 2024

Nice friendly staff, work quickly, clean, nice waiting area. Work on car seems to be good, no issues. More

by ryan.boniface
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Oct 11, 2024 -

Ray Laks Honda responded

Ryan, we're very glad to hear that you had a positive experience with our team at Ray Laks Honda. Thank you for the kind words and support! Come back and see us again soon!

October 10, 2024

I choose to take my car to the dealership because since I purchased the car there, they know my car. Nothing like bringing it to someone that you trust to do right by you and fixing your car the way it shou More

by tenille65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick scheck
Report | Print
Oct 10, 2024 -

Ray Laks Honda responded

Thank you for trusting Ray Laks Honda with your vehicle's care! We're glad to hear that our team has earned your confidence and continues to provide the service you expect. We appreciate your loyalty and look forward to assisting you in the future!

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