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Ray Laks Honda

Orchard Park, NY

Overview
Reviews
Vehicles
4.9
347 Reviews
Call Dealership (716) 844-6051

3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 347 reviews

October 14, 2024

Sales and finance people were courteous and professional. All my questions were answered and I was happy with the experience. More

by bjs0515
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Rhinebarger, William Wertheim
Report | Print
Oct 14, 2024 -

Ray Laks Honda responded

Thank you for taking the time to leave us a review! If you need anything at all in the future, you know where to find us! ~Ray Laks Honda Team

October 14, 2024

The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. More

by The quick brown fox jumps over the lazy dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Oct 15, 2024 -

Ray Laks Honda responded

Thank you for the five stars! If you need any further assistance, feel free to jump over to Ray Laks Honda!

October 14, 2024

I had a great experience buying my car here. The service department accidentally order the wrong part from Honda care for my light to get fixed but they did a great job of accommodating my sched More

by Hannahranney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Oct 15, 2024 -

Ray Laks Honda responded

Hi Hannah. Thank you for sharing your experience with us at Ray Laks Honda! We're glad to hear our team was able to accommodate your schedule and resolve the issue promptly. If you need anything in the future, just give us a shout! Safe driving in your new car!

October 14, 2024

Everyone is very professional and provides excellent service. I am always pleased and appreciate the care they give my car. More

by 4sacrowd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Oct 15, 2024 -

Ray Laks Honda responded

We're glad that you consistently receive excellent service from our team at Ray Laks Honda. Your satisfaction and the care of your car are our top priorities, thank you for sharing this feedback. We look forward to serving you next time!

October 13, 2024

Jim in service was extremely helpful and answered all of my questions and alerted me to the current recall on my vehicle. He had me in and out in a short time. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in service
Report | Print
Oct 14, 2024 -

Ray Laks Honda responded

We're delighted to hear about your positive experience with Jim at Ray Laks Honda! Our team is committed to providing exceptional service, and it's wonderful that he made your visit quick and efficient. We look forward to serving you again in the future!

October 12, 2024

Very satisfied about my experience. Reserved service on line. Jim took good care of me. I only didnt feel the video was very helpful. More

by maxjoydonatelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
Oct 14, 2024 -

Ray Laks Honda responded

Thank you, Max, for sharing your feedback with us! We're glad to hear that Jim took good care of you during your visit at Ray Laks Honda. We appreciate the input about the video and will look into making improvements. Safe travels, and we hope to see you again soon!

October 12, 2024

Very helpful staff, Chris, Alex, and jay were great they made the sale go smooth and we were able to work out a few little things to complete sale. More

by Felicetta3030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay, Alex, chris, William Wertheim
Report | Print
Oct 14, 2024 -

Ray Laks Honda responded

Hi Felicetta! We're glad to hear that Chris, Alex, and Jay made your experience smooth! Thank you for sharing this positive feedback! Enjoy your new vehicle, and see you next time at Ray Laks Honda!

October 12, 2024

Everyone at Ray Laks was so friendly and helpful! My salesman was very knowledgeable! I recommend this dealer ! More

by krieger.todd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Oct 14, 2024 -

Ray Laks Honda responded

Hi Krieger. Thank you for recommending Ray Laks Honda! We're delighted to hear that our team provided friendly and knowledgeable service. We look forward to serving you again in the future and have the opportunity to earn a fifth star!

October 12, 2024

I appreciate the ease of scheduling my service appointments and find the staff very friendly and professional. More

by Madesiderio225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Oct 14, 2024 -

Ray Laks Honda responded

We're glad to hear that scheduling service appointments has been a breeze and that our Ray Laks Honda team provided friendly, professional assistance. Thank you for sharing your experience! If you need anything further down the road, don't hesitate to reach out!

October 12, 2024

Good service, friendly, clean, informative, fifteen words are to many, have a good day, thank you More

by lllohouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Oct 14, 2024 -

Ray Laks Honda responded

Thank you for taking the time to leave us feedback. You're welcome to visit us again at Ray Laks Honda for more friendly and informative experiences!

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