
Ray Laks Honda
Orchard Park, NY
Filter Reviews by Keyword
By Type
Showing 467 reviews
I recently had my vehicle at your dealership. in the service dept . I would like to state the staff was friendly and professional. They are quite easy to deal with and listen to my questions and c in the service dept . I would like to state the staff was friendly and professional. They are quite easy to deal with and listen to my questions and concerns. I would highly recommend your dealership and I would like to highlight one of your teammates, Rick in the service dept he went above and beyond, and I appreciate his efforts More
I have always had my car repaired at Ray Lak’s, staff is always friendly and helpful. I believe when you buy a car you also buy the dealership for their future service needs. always friendly and helpful. I believe when you buy a car you also buy the dealership for their future service needs. More
Took my CRV for service - car was bought at Ray Laks so qualifies for VIP service - this made no difference to getting an appointment, waited over 2 weeks and got same appointment I could have picked mysel qualifies for VIP service - this made no difference to getting an appointment, waited over 2 weeks and got same appointment I could have picked myself. Supposed to get external car wash too - this didn’t happen. Guess VIP is just a sales trick. My low air pressure light has now come on - maybe a coincidence More
They are friendly and affable over all. Been a customer for near 20yrs and they have been able to work with me every time. 5 cars now. Service center is accurate, timely, and direct Been a customer for near 20yrs and they have been able to work with me every time. 5 cars now. Service center is accurate, timely, and direct which is a nice switchup! Sometimes the customer service over the phones is a little sketchy! Overall, Ray Laks Honda is an amazing dealership! More