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Ray Laks Honda

Orchard Park, NY

Overview
Reviews
Vehicles
4.9
467 Reviews
Call Dealership (716) 844-6051

3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 467 reviews

January 16, 2025

I was impressed with the great customer service. I liked the friendly and professional staff, and prompt service. More

by Dkross54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Jan 17, 2025 -

Ray Laks Honda responded

We're so glad to hear that you had a positive experience with us. Thank you for sharing this positive feedback, and we look forward to welcoming you back soon to Ray Laks Honda. Until next time, we wish you safe travels!

January 16, 2025

Service manager was very helpful with my service needs. Followed up with all my concerns More

by tr5135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Jan 17, 2025 -

Ray Laks Honda responded

Thank you for your feedback. We're glad to hear that you're satisfied with your service at Ray Laks Honda. Safe travels until we see you next time!

January 15, 2025

You're service advisor named James Coric has worked with me twice. He is personable and respectful. So far so good. Keep It up! More

by mkobel57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Jan 16, 2025 -

Ray Laks Honda responded

We're delighted to hear that James has provided you with excellent service at Ray Laks Honda. Thank you for the feedback, and we'll strive to keep up the good work. See you next time!

January 14, 2025

Getting service was an easy process and I would definitely recommend this dealership to anyone. More

by kmcgrath1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Jan 14, 2025 -

Ray Laks Honda responded

Thank you for the five stars and recommending Ray Laks Honda. We appreciate your support and look forward to providing you the same level of service in the future!

January 13, 2025

Service people were helpful and knowledgeable. Liked the video of the condition of my car on the lift. More

by pamklein559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jan 13, 2025 -

Ray Laks Honda responded

We're delighted to hear that our service team at Ray Laks Honda provided helpful and knowledgeable assistance. It's great to know you appreciated the video update on your car's condition too! If you need anything else, please feel free to reach out!

January 13, 2025

I requested an appt to take care of a “known problem” with our Honda accord; when I explained that we were going out of town in a few days they scheduled my appt for the next day. The service was complet More

by Jcfmdf
Recommend Dealer
Yes
Employees Worked With
Ron ?, William Wertheim
Report | Print
Jan 13, 2025 -

Ray Laks Honda responded

Thank you for sharing your experience with Ray Laks Honda! We're glad our team could accommodate your schedule and ensure your Honda Accord was ready for the trip. Safe travels, and we look forward to assisting you again in the future!

January 12, 2025

Everything went great - Roy Dickey and the Tech team took care of everything scheduled and needed. Thank you! More

by opthesp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Dickey
Report | Print
Jan 13, 2025 -

Ray Laks Honda responded

Thank you for the great review. We look forward to seeing you again at Ray Laks Honda!

January 12, 2025

The sales department and service department are very friendly and go above and beyond for their customers always More

by jerrijindra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Jan 13, 2025 -

Ray Laks Honda responded

That's what we love to hear! Thank you from the entire team at Ray Laks Honda!

January 12, 2025

Had my recall fixed on my CR-V. They were great and filled my tires too so my low Pressure warnings finally turned off! More

by sarasted716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jan 13, 2025 -

Ray Laks Honda responded

We appreciate your feedback and support. The DCH Ray Laks Honda team looks forward to providing you five-star experiences for years to come!

January 11, 2025

At least 15 words about this dealership. Your repeated requests to write this nonsense is fulfilled. More

by ktkujawa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I had no dealings with management, only the service department
Report | Print
Jan 13, 2025 -

Ray Laks Honda responded

We appreciate the five stars and leaving us a review. If you have questions or need anything else, the Ray Laks Honda team would be happy to assist.

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