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Ray Laks Honda

Orchard Park, NY

Overview
Reviews
Vehicles
4.8
289 Reviews
Call Dealership (716) 844-6051

3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 289 reviews

November 20, 2024

Quick and service managers were informative and helpful. Was informed with what was happening with my car at all times. More

by Ksulli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Dickey
Report | Print
Nov 20, 2024 -

Ray Laks Honda responded

It's great to hear that our service managers kept you informed and provided helpful assistance at Ray Laks Honda. Thank you for sharing your experience, and we hope to see you again soon!

November 20, 2024

The crew are always on time. They explain any work that they are doing. My sales person was polite and considerate of my time. I left confident that all was good with my vehicle More

by rkremblas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes?, William Wertheim
Report | Print
Nov 20, 2024 -

Ray Laks Honda responded

Thank you for leaving us such a great review. We love knowing that we made you feel confident and reassured getting back on the road in your vehicle. We appreciate you entrusting Ray Laks Honda with your business and look forward to your next visit. Safe travels!

November 20, 2024

I felt that the service provider was knowledgeable and trustworthy. They were efficient in the service and my car was ready on time. More

by khauser6666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Nov 20, 2024 -

Ray Laks Honda responded

We're delighted to hear that you found our service team at Ray Laks Honda knowledgeable and efficient. Thank you for your feedback. If you need any further assistance down the road, our service team will be glad to help you!

November 20, 2024

Everyone at Ray Laks has been so helpful and I really appreciate their knowledge and assistance. More

by Katiematt4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
November 19, 2024

Friendly and accommodating. Not pushy and were able to get me into the vehicle I wanted. More

by Cornwall5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Nov 19, 2024 -

Ray Laks Honda responded

That's what we love to hear. At Ray Laks Honda, it's our aim to provide a pressure-free car purchasing journey. If you need anything else, we're here to provide you more friendly and accommodating service in the future!

November 17, 2024

Timely service, friendly employees, my car as clean when they were done. now just typing words to meet the 15 word minimum. Ohhh---please note though--I am a bit concerned about Corporate Honda---not More

by eac68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The person who kept texting me updates about my appointment and who was behind the service desk---Roy? Also 5.5. , William Wertheim
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Nov 18, 2024 -

Ray Laks Honda responded

Thank you for sharing your experience with Ray Laks Honda! We're glad to hear that our team provided timely service and left your car clean. We understand the frustration regarding the recall situation, and we hope it gets resolved soon. If there's anything else we can do to assist, please let us know!

November 17, 2024

Jim, service advisor was very helpful. Many things I do not understand and he was kind enough to explain. I appreciate his kindness and patience. More

by cglowicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
Nov 18, 2024 -

Ray Laks Honda responded

We're delighted to hear that Jim provided you with such helpful and patient service at Ray Laks Honda. Thank you for sharing your experience, and we're here to help you if you need anything else. Drive safe!

November 16, 2024

All employees are helpful, polite and informative. Service wait time is reasonable and efficient . Prices are within reason. More

by pokey40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Dickey, William Wertheim
Report | Print
Nov 18, 2024 -

Ray Laks Honda responded

We're excited to hear that you found our team at Ray Laks Honda helpful and efficient! It's great to know the service met your expectations in both time and cost. Thank you for sharing your experience with us, and we hope you'll visit us again soon!

November 16, 2024

Brandon Khoury made everything so easy for our purchase! We are very happy with all of his expertise and help! More

by Candie620
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Nov 18, 2024 -

Ray Laks Honda responded

We're delighted to hear that Brandon made your purchase experience smooth and enjoyable at Ray Laks Honda! Thank you for sharing your positive feedback, and we hope you're enjoying your new vehicle!

November 15, 2024

I have had many dealings in purchasing cars and getting service at this particular dealership. I’ve always walked away feeling satisfied. More

by Ddrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Nov 15, 2024 -

Ray Laks Honda responded

Thank you for sharing your positive experiences with us at Ray Laks Honda! We're glad to know that you've consistently felt satisfied with our service and look forward to assisting you again in the future.

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