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Ray Laks Honda

Orchard Park, NY

Overview
Reviews
Vehicles
4.9
372 Reviews
Call Dealership (716) 844-6051

3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 372 reviews

January 20, 2025

Professional service and thorough evaluation of my vehicle while being serviced for recall of gearbox More

by Schwartzott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray in service
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Jan 20, 2025 -

Ray Laks Honda responded

Thank you for sharing your experience with us at Ray Laks Honda! We're glad to hear our team provided professional service and a thorough evaluation during your visit. Safe driving ahead! If you need anything else, please don't hesitate to give us a call!

January 20, 2025

Fast, courteous and done completely perfect on the first time. Not much else to say but it has to be fifteen words. More

by Garymacie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Coric
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Jan 20, 2025 -

Ray Laks Honda responded

We're so glad to hear that you had a fast and courteous experience with us at Ray Laks Honda. Thanks for the great feedback, Gary, and we're here for ya if you need any assistance down the road. Drive travels!

January 19, 2025

Great service, great customer service, good communication would recommend them to others, clean dealership have snacks available and drinks also readily available More

by Colleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Jan 20, 2025 -

Ray Laks Honda responded

Colleen, We are so thankful for your business and your review. We hope to serve you with excellence again soon! ~The Ray Laks Honda Team

January 19, 2025

Appointment was met with an immediate rundown of what was going to be done, and how long it would take. Shuttle driver was great. Vehicle ready to go in less than ten minutes upon my return. More

by kingcruze16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
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Jan 20, 2025 -

Ray Laks Honda responded

Thank you for your review! Feel free to give us a shout or stop by Ray Laks Honda if you need our assistance again!

January 19, 2025

Actually found an alert to fix the phone charger Then looked up warranty from other dealership and will fix issue when part arrives . More

by Atapani817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Scheck
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Jan 20, 2025 -

Ray Laks Honda responded

We're glad to hear that our team at Ray Laks Honda was able to identify the issue with your phone charger and coordinate a fix under warranty. Thank you for trusting us, and we look forward to your next visit!

January 19, 2025

I really appreciate the time Steve G took with me throughout my car shopping process. I know I can trust him and that he’ll do right by me-which is why I choose to do business with this dealership, w More

by brentzim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Giambordino
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Jan 20, 2025 -

Ray Laks Honda responded

We're glad to hear that Steve made your car shopping experience worthwhile at Ray Laks Honda. It's wonderful knowing you trust our team enough to travel the extra distance for us. Thank you for choosing and supporting our dealership. See you next time!

January 19, 2025

I was pleased with the quick response to the issue I brought the car in for. More

by Love my Hondas
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know who helped me
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Jan 20, 2025 -

Ray Laks Honda responded

Thank you, we're glad to hear that! When you're ready for your next five-star service experience, the Ray Laks Honda team will be here to assist you. Until next time, drive safe! 😄

January 17, 2025

Did thorough check of car without trying to upsell services. There was a bit of a wait but comfortable place to wait with coffee machine More

by deneens1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Jan 17, 2025 -

Ray Laks Honda responded

Thank you for sharing your experience with Ray Laks Honda! We're glad to hear that our team provided a thorough check without any pressure. We appreciate your patience during the wait and hope the coffee made it more enjoyable. ☕ Until next time, we wish you safe travels!

January 17, 2025

Friendly courteous service. Fit me in at the last minute. Dropped it off and came back More

by Halloran.deborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Jan 17, 2025 -

Ray Laks Honda responded

We appreciate the five star rating and kind words. If you need anything down the road, the Ray Laks Honda team is here to help!

January 16, 2025

Staff is always super friendly & on time with r repairs & shuttle pick ups, drivers are always friendly as well More

by mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Jan 16, 2025 -

Ray Laks Honda responded

Mary, We're proud to know our team at Ray Laks Honda consistently provides friendly and timely service for you. Thank you for sharing your experience with us, and we look forward to welcoming you back. Until next time, safe travels!

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