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Ray Laks Honda

Orchard Park, NY

Overview
Reviews
Vehicles
4.9
326 Reviews
Call Dealership (716) 844-6051

3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 326 reviews

December 21, 2024

Very accommodating. Got me an appt at short notice for a NYS INSPECTION! Great to deal with. More

by Crazycat lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick the manager, William Wertheim
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December 20, 2024

Communication was excellent, the repair was speedy, and the service department was honest about the work performed. Ray Laks does great work and I'll be back! More

by mike s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Dec 20, 2024 -

Ray Laks Honda responded

That's what we love to hear! Thank you for your feedback and support. We look forward to your next visit to Ray Laks Honda. Until next time, we wish you happy holidays and safety on the road, Mike!

December 19, 2024

they did a great job and kept me fully informed along the way. It was greatly appreciated More

by sshedler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Dec 19, 2024 -

Ray Laks Honda responded

That's what we love to hear. Thank you for your feedback. It's great to know we served you well and hope you'll visit us again soon at Ray Laks Honda!

December 19, 2024

Very good at explaining issues and procedures. Very kind and considerate staff. Always prompt with appointments. More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy, William Wertheim
Report | Print
Dec 20, 2024 -

Ray Laks Honda responded

It's wonderful to hear that our team at Ray Laks Honda provided you with clear explanations and prompt service. Thank you, Jessica, for your kind words, and we look forward to your next visit to Ray Laks Honda!

December 17, 2024

Great service and great follow up! Had damage done to my door and when the service manager checked the cameras, he verified that it was the service departments fault and he said they w More

by david_sardina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Dec 17, 2024 -

Ray Laks Honda responded

Hello David, Thank you for your feedback. It's good to hear that our team at Ray Laks Honda took responsibility and is addressing the issue with your door. Thank you for sharing your experience, and we look forward to the opportunity to serve you again.

December 16, 2024

Our loyalty to Ray Laks for car purchases and service for 40 years is indicative of our high regards for this dealership. More

by Gorskir5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Colt, Josh
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Dec 16, 2024 -

Ray Laks Honda responded

Thank you for your loyalty and trust in Ray Laks Honda over the years! We're honored to have earned your high regard and look forward to serving you again!

December 16, 2024

The service was done promptly and in fact it was done before they said it would be done and it was done excellently More

by danjarnot
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Coric
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Dec 17, 2024 -

Ray Laks Honda responded

Thanks a million! We're very happy to hear that our team at Ray Laks Honda exceeded your expectations with prompt and excellent service. We look forward to helping you during your next visit!

December 15, 2024

Fast and easy oil change and tech video. Service person, Roy I think his name was very helpful. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
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Dec 16, 2024 -

Ray Laks Honda responded

Fast and easy oil changes are the name of the game here, James! Feel free to stop by Ray Laks Honda in the future and give Roy and the team a shout! We're here to help.

December 14, 2024

Good service and explanation of the results of the inspection. My car was completed in a timely fashion also More

by dchavelhead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in service
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Dec 16, 2024 -

Ray Laks Honda responded

We're glad to hear you had a positive experience with our service team at Ray Laks Honda! Thank you for sharing your feedback, and we're pleased that everything was completed promptly. Safe driving ahead!

December 13, 2024

Service department is always professional and they truly care about their customers! I also received a courtesy drop off and pickup as part of the service and the driver was kind. Lastly, I dropped off th More

by Eric Sweet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy and others and the driver
Report | Print
Dec 13, 2024 -

Ray Laks Honda responded

Hello Eric, It's wonderful to hear that our service department at Ray Laks Honda exceeded your expectations and provided such accommodating service. Thank you for sharing your experience with us, and we look forward to your next visit. Drive safely!

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