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Ray Laethem Buick GMC - Service Center

Grosse Pointe-Detroit, MI

4.0
145 Reviews

145 Reviews of Ray Laethem Buick GMC - Service Center

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May 29, 2025

Work was done on time and service rep was very informative. A 15 word minimum is stupid! More

by JAMES.DUERR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name.
May 29, 2025

The oil change was quick and easy. Dropped off my car and it was ready in an hour More

by christinalehman15
Recommend Dealer
Yes
May 29, 2025

I went in for am oil change, rep sold me on buying a new internal filter. When i returned home, found a black plastic piece on my seat. Apparently the mechanic broke the panel the surrounds the glove box w More

by SPAGOSTATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney
May 28, 2025

Young female cashier was fabulous – a big help, helping me find GM credits I didn’t know I had. More

by CLEVETHURBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall
May 28, 2025

Clean, responsive, representative in service was knowledgeable, new what I wanted, offered a senior discount, waited for the vehicle, time was explained and delivered on time More

by DMARSH5633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
May 28, 2025

The service rep was great to talk to. She explained what was to be done and how long it would take More

by MZ58CH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marianne
May 28, 2025

Fantastic service and quality workmanship every time I bring my vehicle in for service or repair More

by autumnald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnelle and Brittany
May 28, 2025

I had a 3:30pm appointment for an oil change It was 5:10 when I left. More

by MONTIECARLO
Recommend Dealer
No
May 28, 2025

Great clean and knowledgeable people work there All n all it a great experience going there More

by DBASS56
Recommend Dealer
Yes
Employees Worked With
Darnell
May 27, 2025

I Love this dealership. I purchased my last 4 cars there. I have used Bob Hunwick as my salesman and the experience has been wonderful. More

by danawebb
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick
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