Ray Laethem Buick GMC

Top quality service I had a recall issue and the service representative took very good care of me and my situation. He called me and scheduled the appointment, and he ma I had a recall issue and the service representative took very good care of me and my situation. He called me and scheduled the appointment, and he made all the arrangements for me to get back to my office. It was quick and easy. More

Pleasant, quick experience. I've never been at a dealership where I have been in and out so quickly. Everything was explained to me thoroughly from the salesperson and the financ I've never been at a dealership where I have been in and out so quickly. Everything was explained to me thoroughly from the salesperson and the finance manager, each taking time to answer all of my questions. Will definitely be returning and recommending this dealership and the salesperson. More

Purchase used car Service was quick and car was delivered in quick order and service was good car was available and turn around on Credit decision was fast Service was quick and car was delivered in quick order and service was good car was available and turn around on Credit decision was fast More

Emergency New Car Purchase Following an accident that totaled my 2014 Terrain, everyone at Laethem was helpful as I worked through purchasing a replacement vehicle. Betsy Crane Following an accident that totaled my 2014 Terrain, everyone at Laethem was helpful as I worked through purchasing a replacement vehicle. Betsy Crane arranged a no-cost loan vehicle and found the 2019 Terrain Denali that I wanted; Sales Mgr Tom and Jerry, who works out dealer trades, were all great to deal with. From accident to new car in eight days made a potentially horrible experience at least one that was easy to deal with. This is our fourth purchase from Laethem, and I recommend their sales and service areas without hesitation. Thank you to everyone. More

Quick easy and kind No waiting. My service agent was very efficient. He made sure to give me timely updates and prices. He was knowlegable of the many problems No waiting. My service agent was very efficient. He made sure to give me timely updates and prices. He was knowlegable of the many problems More

Great experience always an easy transition from old vehicle to new one. This is at least the 6th car we have leased from this salesman and more before he was our sales always an easy transition from old vehicle to new one. This is at least the 6th car we have leased from this salesman and more before he was our salesman More

Friendly and fast My appointment was at 7am. I was able to work as I waited on my car. Got to visit with my salesman Bob Hunwick. Car was done in about an hour. Very ha My appointment was at 7am. I was able to work as I waited on my car. Got to visit with my salesman Bob Hunwick. Car was done in about an hour. Very happy with the service I received. Don't mind driving from Redford. More

Quick Freindly service Was very pleased with how quickly the service was completed. Nice, clean quest waiting area. Breath of fresh air to have a nice area to relax in. Was very pleased with how quickly the service was completed. Nice, clean quest waiting area. Breath of fresh air to have a nice area to relax in. More

Great salesman Bob Hunwick is a great salesman. He picked the right vehicle for me right off the bat. Friendly and concerned about my comfort. Very satisfied with Bob Hunwick is a great salesman. He picked the right vehicle for me right off the bat. Friendly and concerned about my comfort. Very satisfied with my experience More

Smooth I strongly recommend this dealership. They were very professional and easy to work with. It was my first purchase with this dealership and never once I strongly recommend this dealership. They were very professional and easy to work with. It was my first purchase with this dealership and never once did I experience the typical car sales guy feel. More