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Ray Laethem Buick GMC

Grosse Pointe-Detroit, MI

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Reviews
Vehicles
4.4
281 Reviews
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17677 Mack Avenue

Grosse Pointe-Detroit, MI

48224

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Showing 280 reviews

May 27, 2025

They never fix the problem i had with my truck Its not a good DEARLEARSHIP More

by Edward.burris
Recommend Dealer
No
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May 27, 2025

Michael was very helpful in getting me exactly what I wanted. He was able to get it done fast. I’ve spent hours at other dealerships and I was in and out fast. I also enjoy the extras that Ray Laethem More

by Angela Milanov
Recommend Dealer
Yes
Employees Worked With
Michael Tausch
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May 27, 2025

My experience was pleasant, positive, prompt and professional. I will definitely have my vehicle serviced there always More

by hoodcrystina65
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Exceptional
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May 27, 2025

It was good 👍 noproblem,everything was ok that's all that all I can think of More

by willie6184
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Lawrence Anders
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May 27, 2025

Nice job with quick turn on basic service item -- a flat tire! Appreciated how quickly and efficiently it was handled. More

by 1ROSSFLECK
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Donnell / service tech
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May 27, 2025

My first time in Service, I am new to the dealership and the Service department. Everyone was very professional, very courteous and very polite. The only problem that I had was that it was scratches on my v More

by carymack59
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Recommend Dealer
Yes
Employees Worked With
I don’t remember the service representative’s name
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May 27, 2025

THE BEST GMC DEALERSHIP IN DETROIT HANDS DOWN THERE SERVICE IS AWESOME 💝 LAWRENCE is GREAT #1 👌💯🤩😍 More

by Barbara Dean
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Recommend Dealer
Yes
Employees Worked With
MIKE / LAWRENCE 💯💯
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May 27, 2025

Very polite and efficient. Greeted with a smile on courtesy . Let me knew everything that was going on and what needed to be repaired More

by DARKNLOVLYMOMA
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Lawrence
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May 27, 2025

Customer service personnel were knowledgeable, thorough, helpful and courteous. Overall experience was very positive and satisfying. More

by tcard149
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Courtney??
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May 27, 2025

I've never had a bad experience with Laethem team. Very professional and experienced team. More

by frank Giorgio
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Darnell
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