Ray Laethem Buick GMC

New car purchase Looking for anew vehicle and got a good deal right car at the right price. Also traded in a used car and got a good price Looking for anew vehicle and got a good deal right car at the right price. Also traded in a used car and got a good price More

Excellent and timely Everyone was friendly and efficient, from my salesman EJ who made the Appointment for me to the service representativea and the cashier. The car was c Everyone was friendly and efficient, from my salesman EJ who made the Appointment for me to the service representativea and the cashier. The car was completed quicker than promised. More

Third Time's a Charm Not that the first two vehicle purchase experiences anything short of exceptional ... But, this time I was rushed. Drove in from Cincinnati and had Not that the first two vehicle purchase experiences anything short of exceptional ... But, this time I was rushed. Drove in from Cincinnati and had to be back for a meeting in the AM. (Yes, worth the commute.) Paper was was ready, vehicle was ready, they whisked me in and I drove out in about 20 minutes. The new Terrain drives like a beast. I have a performance SUV. The 2.0L 9-speed turbo is a joy to drive. Responsive. Quick. Nimble. The interior and dash are intuitive, the stereo rocks, and filling up for about $30 bucks is a welcome change of pace. (Full-sized SUV guzzled $50+ per stop.) Thanks Tom King and Matt Frame! More

Not a professional dealership After waiting 4 days for them to detail the car that i want to buy for $28000, I found out that the vehicle had cracked windshield and two tires were After waiting 4 days for them to detail the car that i want to buy for $28000, I found out that the vehicle had cracked windshield and two tires were worn out. I asked them if they can replace them, but their sales person didn’t even bother himself and told me what they are going to do, he didn’t even apologized for the inconvenience, he only said “I am going to bring your deposit back” More

The BEST Dealership in my Experience! Needed a new lease vehicle. As soon as I entered Ray Laethem Buick, Tim King, Sales Manager, welcomed me. He and EJ Borden provided me with the best p Needed a new lease vehicle. As soon as I entered Ray Laethem Buick, Tim King, Sales Manager, welcomed me. He and EJ Borden provided me with the best price for my budget, with all of the features I desired, and put me into a beautiful white Encore. They did not pressure me to make a decision on the spot, and stuck to their promises. Truly a dealership of integrity! Looking forward to visiting them for service! More

Reliable, on time service Ray Laethem has always provided us with competent vehicle service. They generally finish the work in advance of their estimated time. When we have nee Ray Laethem has always provided us with competent vehicle service. They generally finish the work in advance of their estimated time. When we have needed shuttle transport, they have assisted us. More

Great experience with the all of the staff. Great experience from the first phone call to the delivery of the Buick Envision. Bob Hunwick and Lauren did a great job. Thanks for making it a great Great experience from the first phone call to the delivery of the Buick Envision. Bob Hunwick and Lauren did a great job. Thanks for making it a great experience. More

New car purchase Received requested quote, it was $5000+ less than dealer I was dealing with. E J Borden was very very pleasant and informative. Best salesman EVER! Received requested quote, it was $5000+ less than dealer I was dealing with. E J Borden was very very pleasant and informative. Best salesman EVER! More

Experience with new purchase Excellent customer service. I appreciated the fact that the sales person really listened to what I had to say. He was truly helpful in every aspect of Excellent customer service. I appreciated the fact that the sales person really listened to what I had to say. He was truly helpful in every aspect of the sale. More

New Lease Turned in old SUV to get new SUV 2019. E.J. Borden was very informative explaining about car and services of dealership. He was great!! Turned in old SUV to get new SUV 2019. E.J. Borden was very informative explaining about car and services of dealership. He was great!! More