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Ray Laethem Buick GMC

Grosse Pointe-Detroit, MI

3.4
226 Reviews

17677 Mack Avenue

Grosse Pointe-Detroit, MI

48224

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Showing 226 reviews

September 24, 2019

Oil change Very professional. Explained what service was going to be needed. Also, wait time for service was within reasonable range. Would definitely recommend More

by Elaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Vaughn
September 10, 2019

Excellent oil change and inspection. Technician explained all of the work done and the condition of the vehicle. Service took half an hour and I waited in the well appointed waiting room. More

by Wally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Bainbridge
September 08, 2019

Great lease experience Matt Frame is an excellent salesperson to work with. He simplified the lease turn-in, as well as the new lease process. I would recommend Ray Laethem More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Frame
September 08, 2019

i always get Excellent Service We have Donell as our go to person he ALWAYS does an excellent job he is knowledgeable and helpful he is always courteous and friendly More

by bobbiep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DONELL
September 03, 2019

Good Service Dropped my wife’s enclave off. They assessed the problem and got back to me quickly with a quote to repair the issue. They worked with the warranty More

by Trexler1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnell Reymond
August 30, 2019

My request was not only completed but in record time. Usually I have to wait an hour or more but this time was a surprise short time. I like the new policy of registering for a time for repair. Thus I can More

by mrsartor@comcast.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Bainbridge
August 20, 2019

Super Fast and friendly I scheduled my appointment with Joyce. She is always courteous and helpful. I had my two school age children with me and they are easily impatient. L More

by MRSSMITH49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joyce
July 23, 2019

Exceptional Service Great customer service, always friendly and gets the job done quickly and efficiently. I take all my vehicles here and get excellent service every ti More

by Michele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony, Walt
July 20, 2019

Jamie is exceptiomal. Such a pleasure to work with.. Superior service and attention to my needs. Can't say enough about how well I was treated.I would refer any one to Ray Lathem!! More

by exxway33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAMIE
July 13, 2019

Excellent Service at Laethem Dealership Fine service. Problem free. Received a car for an appointment while the GMC Terrain was being service for a recall issue. Will be glad to network th More

by hotpenguin1@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service personell
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