Ray Laethem Buick GMC

So pleased We are new to the area and new to the dealership. Our sales rep Betsy was a pleasure to work worth. We couldn't be happier with our new Enclave! We are new to the area and new to the dealership. Our sales rep Betsy was a pleasure to work worth. We couldn't be happier with our new Enclave! More

oil change I came in for an oil change and ended up with two different filters that i did not want or need I was never told or never see I came in for an oil change and ended up with two different filters that i did not want or need I was never told or never seen the filters I only have 14,000 miles I feel so Hurt, Used, Sad because I trusted you so much. I have bought many cars from you Also I found out through my salesman that this oil change would have been free warranty which was also never mentioned to me when I came in I set the appointment up for Oil change and that is want I needed Now I feel I cannot trust and that is so sad because I never went anywhere else for my oil changes Thanks for listening More

Edward Borden was excellent in helping me achieve my goals in my purchase of my new Arcadia Denali.My experience was painless and I appreciate everyone that was involved with my process. goals in my purchase of my new Arcadia Denali.My experience was painless and I appreciate everyone that was involved with my process. More

They do an excellent job in all aspects of the dealership. My salesman BJ is a great representative of the dealership and all personal in all phrases dealership. My salesman BJ is a great representative of the dealership and all personal in all phrases More

Very Thorough They took the time to inspect several areas of my car and let me know what was imperative and wait could wait. They ordered parts that were not in sto They took the time to inspect several areas of my car and let me know what was imperative and wait could wait. They ordered parts that were not in stock, More

Great help in identifying the problem. Services Was good. the infor was percise and wife was able to understard. . Service price could have be lower but was ok. thank you for your help. Services Was good. the infor was percise and wife was able to understard. . Service price could have be lower but was ok. thank you for your help. More

Great place I have always had great experiences in the sales and service departments. I will continue going to this dealer when it’s time to purchase a new car. I have always had great experiences in the sales and service departments. I will continue going to this dealer when it’s time to purchase a new car. More

3000 mile oil change Excellent service. Location is great and the entire team is very friendly. I am very happy with Ray Laethem services. Thank you for listening to me. Excellent service. Location is great and the entire team is very friendly. I am very happy with Ray Laethem services. Thank you for listening to me. More

Excellent Service for new car purchase I recently was referred to Ray Laethem and the purchase of my car has been one of the best experiences ever for getting a car. Bob Hunwick offered to I recently was referred to Ray Laethem and the purchase of my car has been one of the best experiences ever for getting a car. Bob Hunwick offered to let me drive the car as much as I needed to make a decision, (I've been places where they "ride" with you when you test drive). He looked through car inventory at other participating dealers to get me what I wanted, ended up they had what I was looking for. They offered different scenarios for financing and when I went to pick up the vehicle the sales assistant, Lauren, sat in the car and went over every option and how it worked until I was satisfied. I just couldn't believe they gave well over 100% attention to me and to top it off, I left with a full tank of gas. The professionalism was over the top and will definitely recommend to others. More

I have purchased several vehicles from Ray Laethem over the years. Always a great experience and excellent service if required. My salesman, Matt Frame always provides great options for my next car. the years. Always a great experience and excellent service if required. My salesman, Matt Frame always provides great options for my next car. More