Ray Laethem Buick GMC

Awesome & Excellent! It starts when I call my service rep, Mike Bainbridge. I check his schedule and bring my car in at 7AM and for routine things, he has it back to me b It starts when I call my service rep, Mike Bainbridge. I check his schedule and bring my car in at 7AM and for routine things, he has it back to me before the day is out! Mike is very pleasant and knowledgeable and always makes sure the job is done right for me! :) More

Great experience This is not my first new vehicle from Ray Latham, and every single sale has been exceptional. Matt Frame knows how to make his customers feel like the This is not my first new vehicle from Ray Latham, and every single sale has been exceptional. Matt Frame knows how to make his customers feel like they are the most important client that he has. Thanks for another great experience! More

exellent Excellent service . I just buy from Tom King. Everytime I need a car I go to him and ask and show me how much and what discounts I can get. Excellent service . I just buy from Tom King. Everytime I need a car I go to him and ask and show me how much and what discounts I can get. More

Friendly and transparent experience Very rare to see a dealership experience that is friendly, transparent and customer focussed. I came here for their price but the overall experience Very rare to see a dealership experience that is friendly, transparent and customer focussed. I came here for their price but the overall experience was great More

Wonderful service My salesperson, Bob Hunwick has been doing business with me for over 30 yrs. He knows what kind of vehicles I enjoy driving. His assistant Lauren is a My salesperson, Bob Hunwick has been doing business with me for over 30 yrs. He knows what kind of vehicles I enjoy driving. His assistant Lauren is a gen. She takes the time to show you every function in your new car. She also said if I needed help to just stop by and she would assist me. Bob & Lauren treat me like I'm family- not like I'm just another sale. I would also like to mention Tim who helped me with all the paperwork when picking up my new vehicle. More

Complerte Satisfaction My Service Rep, Donnell Reymond, was friendly and courteous. The .service work performed was done satisfactorily within the time frame promised. I was My Service Rep, Donnell Reymond, was friendly and courteous. The .service work performed was done satisfactorily within the time frame promised. I was provided a courtesy ride home and was called when the car was ready. I did not require a courtesy pick up, but it was offered. More

Efficient service and pleasant staff I called the morning of day I found myself with time to get car in for scheduled service. Staff was very pleasant in arranging time. Service was compl I called the morning of day I found myself with time to get car in for scheduled service. Staff was very pleasant in arranging time. Service was completed while I waited in pleasant surroundings More

oil change and related checkups My experience with the service department was exceptional. All the service employees were friendly and knowledgeable. The work was done in a timely fa My experience with the service department was exceptional. All the service employees were friendly and knowledgeable. The work was done in a timely fashion. Do not give me requirements or else I will not be filling out any more of these surveys. More

Service Carl, Mike and Greg had me in and out without any hassles. I left the car there and went shopping and the oil change and tire rotation was completed Carl, Mike and Greg had me in and out without any hassles. I left the car there and went shopping and the oil change and tire rotation was completed before I finished shopping. Nice people with which to do business. More

Exceptional Servixe! Betsy and Tom assisted us in trading in our lease. They are truly one of a kind, the customer service is unlike any other dealership I've ever been to Betsy and Tom assisted us in trading in our lease. They are truly one of a kind, the customer service is unlike any other dealership I've ever been to. They were helpful, patient, and exceeded our expectations. Stephen thoroughly went through the features of our new car and was awesome. We will be lifelong customers! More