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Ray Laethem Buick GMC

Grosse Pointe-Detroit, MI

3.4
226 Reviews

17677 Mack Avenue

Grosse Pointe-Detroit, MI

48224

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Showing 226 reviews

March 02, 2017

Quick and easy! The whole process was efficient!! Both the Salesman and delivery staff took time to ensure we learned all the bells and whistles of my new Terrain. More

by Msteph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt frame
February 27, 2017

4 month pull ahead My first lease pull ahead was a great experience. It takes a small village to make it all happen. Thank you to everyone for the quick turnaround! More

by JoAnn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick and the lady who makes him shine and the sales manager who always wears a bow tie
February 27, 2017

Always a great experience Their website made it easy to find the car I was looking for, and Matt helped make the process quick and easy. Wouldn't go anywhere else. More

by Mraffoul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Frame
February 26, 2017

Periodic service Great service and quick turnaround time for a walk in. I would not hesitate to bring my vehicle to this dealership for service. I have not had a pro More

by Larry69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not applicable
February 26, 2017

Great Service Experience The Service Advisor was very courteous He offered specific about my automobile, and he was able to suggest what should be done now for my car. The More

by Barbara Lester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnell Raymond
February 25, 2017

Experts at what they do. I've been going to them for the last 15 years. Professional in all areas. I would recommend them to all my friends. More

by Carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Berner
February 17, 2017

On time for my appointment Friendly and courteous staff and service and salesperson remained helpful even.though purchase made two months ago. Service time kept to minimum and More

by Guy-sonenvison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Betsy
February 12, 2017

Great service! Great service. Very efficient, friendly staff. I have been dealing with Ray Laethem for many years, purchased 12 cars from them. It is a great deal More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
February 10, 2017

Taken care of Took my 2013 Chevy Silverado in for an oil change .noticed oil gauge did not seem right. Took truck back to Ray Laythum where they found a problem w More

by Never again
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff & donnell
February 10, 2017

More than just an oil change My most recent service experience was, in the words of my doctor, "unexceptional," meaning trouble-free. I stopped by for an oil change and was greete More

by James Ramsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bainbridge Jr.
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