Ray Laethem Buick GMC
Grosse Pointe-Detroit, MI
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Quick and easy! The whole process was efficient!! Both the Salesman and delivery staff took time to ensure we learned all the bells and whistles of my new Terrain. The whole process was efficient!! Both the Salesman and delivery staff took time to ensure we learned all the bells and whistles of my new Terrain. More
4 month pull ahead My first lease pull ahead was a great experience. It takes a small village to make it all happen. Thank you to everyone for the quick turnaround! My first lease pull ahead was a great experience. It takes a small village to make it all happen. Thank you to everyone for the quick turnaround! More
Always a great experience Their website made it easy to find the car I was looking for, and Matt helped make the process quick and easy. Wouldn't go anywhere else. Their website made it easy to find the car I was looking for, and Matt helped make the process quick and easy. Wouldn't go anywhere else. More
Periodic service Great service and quick turnaround time for a walk in. I would not hesitate to bring my vehicle to this dealership for service. I have not had a pro Great service and quick turnaround time for a walk in. I would not hesitate to bring my vehicle to this dealership for service. I have not had a prob;em yet with the service. More
Great Service Experience The Service Advisor was very courteous He offered specific about my automobile, and he was able to suggest what should be done now for my car. The The Service Advisor was very courteous He offered specific about my automobile, and he was able to suggest what should be done now for my car. The servicing of my auto was completed in a timely fashion, and this I truly appreciated. More
Experts at what they do. I've been going to them for the last 15 years. Professional in all areas. I would recommend them to all my friends. I've been going to them for the last 15 years. Professional in all areas. I would recommend them to all my friends. More
On time for my appointment Friendly and courteous staff and service and salesperson remained helpful even.though purchase made two months ago. Service time kept to minimum and Friendly and courteous staff and service and salesperson remained helpful even.though purchase made two months ago. Service time kept to minimum and appointment was accommodating to my schedule. More
Great service! Great service. Very efficient, friendly staff. I have been dealing with Ray Laethem for many years, purchased 12 cars from them. It is a great deal Great service. Very efficient, friendly staff. I have been dealing with Ray Laethem for many years, purchased 12 cars from them. It is a great dealership. They put the customers first! More
Taken care of Took my 2013 Chevy Silverado in for an oil change .noticed oil gauge did not seem right. Took truck back to Ray Laythum where they found a problem w Took my 2013 Chevy Silverado in for an oil change .noticed oil gauge did not seem right. Took truck back to Ray Laythum where they found a problem with the oil filter . They gave me a loaner truck because they wanted to run some oil pressure tests and other test to make sure my truck would be OK. When I picked my truck up not only does it seem fine but to reassure me that my motor would be OK they extended the warranty on my motor this is one reason why my family has done business with Ray Laythum since 1981 would like to say thank you to Jeff . And all the guys at Ray Laythum your customer for life Bill W . More
More than just an oil change My most recent service experience was, in the words of my doctor, "unexceptional," meaning trouble-free. I stopped by for an oil change and was greete My most recent service experience was, in the words of my doctor, "unexceptional," meaning trouble-free. I stopped by for an oil change and was greeted courteously by the service writer. While the car was on the hoist, I asked the technicians to check for a rubbing noise, which they willingly did. I sat down in the lounge area, had a cup of coffee and read a magazine. My car was ready within 45 minutes and I was on my way. A few years ago, I would never have considered going to a dealership for an oil change, but the Laethem treatment is refreshingly pleasant. More