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Ray Laethem Buick GMC

Grosse Pointe-Detroit, MI

3.4
226 Reviews

17677 Mack Avenue

Grosse Pointe-Detroit, MI

48224

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Showing 226 reviews

March 29, 2017

comfortable. Welcoming. My salesman Logan was very kind and personable! He cared more than just making a commission. All the managers were very kind as well and made me feel More

by Steve1s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan (salesman) Tim (manager)
March 22, 2017

Oil change & Tire Rotation Awesome visit, Donnell is always professional & friendly. I have been so satisfied with my purchase. I also appreciated the ride to work. Great job e More

by Sdavis2569
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnell
March 19, 2017

I was well taken care of. Thank you. Great service in great time. Pleasant waiting area with coffee. Convenient and close to home. The employees know you and treat you as family. Will More

by ROYFMOORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
March 19, 2017

Great Sales & Service Dept (22 yrs). I've been a loyal customer, buy / lease, for past 22 yrs, & have no desire to do my car business anywhere else, keep up the great work. More

by 7 Crown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Merrill.
March 17, 2017

Oil change I don't know I had a good experience thank you! I have one more free oil change and then I will change myself! Had 4 free only reason came in!!! More

by Hulme.d
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
March 14, 2017

Outstanding service My car developed a problem at 5:00 pm. I was able to get to the dealer before they closed at 6:00. Since the elusive problem couldn't be addressed on More

by Enclave loyalist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
March 14, 2017

Under Hood Fire (Recall) First of all, the service was A++++++++++. As soon as I arrived I talk to my service representative. His name was Donnell and he was very professional More

by chapmayv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnell
March 14, 2017

Very good Mike was great! Efficient, polite kept me informed. I was there for only an oil change. I an adding these additional words because it will not let More

by Mgm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Merrill
March 08, 2017

Great Service Fast, friendly service. First time going alone since I've gotten my car and was helped out without feeling incompetent. Would reccomend this dealershi More

by Kaitylanivich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Merrill
March 06, 2017

Perfect The professionalism of the staff was only exceeded by the friendliness they portrayed to me. Thanks to everybody that was part of my experience. Will More

by Rafael21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Frame and Bruce Campbell
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