Ray Laethem Buick GMC
Grosse Pointe-Detroit, MI
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comfortable. Welcoming. My salesman Logan was very kind and personable! He cared more than just making a commission. All the managers were very kind as well and made me feel My salesman Logan was very kind and personable! He cared more than just making a commission. All the managers were very kind as well and made me feel important and comfortable More
Oil change & Tire Rotation Awesome visit, Donnell is always professional & friendly. I have been so satisfied with my purchase. I also appreciated the ride to work. Great job e Awesome visit, Donnell is always professional & friendly. I have been so satisfied with my purchase. I also appreciated the ride to work. Great job everyone! More
I was well taken care of. Thank you. Great service in great time. Pleasant waiting area with coffee. Convenient and close to home. The employees know you and treat you as family. Will Great service in great time. Pleasant waiting area with coffee. Convenient and close to home. The employees know you and treat you as family. Will always go back. More
Great Sales & Service Dept (22 yrs). I've been a loyal customer, buy / lease, for past 22 yrs, & have no desire to do my car business anywhere else, keep up the great work. I've been a loyal customer, buy / lease, for past 22 yrs, & have no desire to do my car business anywhere else, keep up the great work. More
Oil change I don't know I had a good experience thank you! I have one more free oil change and then I will change myself! Had 4 free only reason came in!!! I don't know I had a good experience thank you! I have one more free oil change and then I will change myself! Had 4 free only reason came in!!! More
Outstanding service My car developed a problem at 5:00 pm. I was able to get to the dealer before they closed at 6:00. Since the elusive problem couldn't be addressed on My car developed a problem at 5:00 pm. I was able to get to the dealer before they closed at 6:00. Since the elusive problem couldn't be addressed on the same day due the lateness of the day, the service department offered a loaner vehicle for me to drive will they addressed this challenging problem. Greg was great! The service department work most of the day trying to recreate the problem to no avail. Thanks for their persistence. Should the problem reoccur, I know where to go. More
Under Hood Fire (Recall) First of all, the service was A++++++++++. As soon as I arrived I talk to my service representative. His name was Donnell and he was very professional First of all, the service was A++++++++++. As soon as I arrived I talk to my service representative. His name was Donnell and he was very professional and knowledgeable able what was going on with my vehicle. Everyone at the dealership was friendly and a class act all the way. More
Very good Mike was great! Efficient, polite kept me informed. I was there for only an oil change. I an adding these additional words because it will not let Mike was great! Efficient, polite kept me informed. I was there for only an oil change. I an adding these additional words because it will not let me submit without 25 words. More
Great Service Fast, friendly service. First time going alone since I've gotten my car and was helped out without feeling incompetent. Would reccomend this dealershi Fast, friendly service. First time going alone since I've gotten my car and was helped out without feeling incompetent. Would reccomend this dealership to family/friends. More
Perfect The professionalism of the staff was only exceeded by the friendliness they portrayed to me. Thanks to everybody that was part of my experience. Will The professionalism of the staff was only exceeded by the friendliness they portrayed to me. Thanks to everybody that was part of my experience. Will definitely be back! More