Ray Laethem Buick GMC
Grosse Pointe-Detroit, MI
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Great car buying experience! Having literally just walked out of a Buick dealership in Dearborn (Superior Buick ) 25 minutes ago for there unprofessionalism and unfriendliness. I Having literally just walked out of a Buick dealership in Dearborn (Superior Buick ) 25 minutes ago for there unprofessionalism and unfriendliness. It was a pleasure to walk in and get greeted and offered water or coffee. Then experience car buying from a reparable car salesman. I wined up leasing a car which was a surprise for my wife and they even included a bow which really made for effects!! Thanks Ray Laethem Buick, will recommend and do business in the future. ~Antonio Green More
Oil change Told them I would be calling for an appointment for other service. Waited for oil change and tire rotation. Couldn't leave it. Service was fine. Told them I would be calling for an appointment for other service. Waited for oil change and tire rotation. Couldn't leave it. Service was fine. More
Felt Comfortable! Priorities! Great Service! Very Nice Sales Representatives. Highly recommended! Wil be telling other Family and Friends about Ray Latham Dealership. Glad my son t Great Service! Very Nice Sales Representatives. Highly recommended! Wil be telling other Family and Friends about Ray Latham Dealership. Glad my son told me about this Dealership. More
excellent I had a good experience staff very friendly helpful, knowledgeable, wait time was not long but no water,no refreshments, vending machine only took co I had a good experience staff very friendly helpful, knowledgeable, wait time was not long but no water,no refreshments, vending machine only took correct change. More
Oil change and checking up. All went well. Donnell was service agent and very knowledgeable, courteous, and I felt honest with me. And all was timely. I would recommend Donne All went well. Donnell was service agent and very knowledgeable, courteous, and I felt honest with me. And all was timely. I would recommend Donnell to others. Good service, pleasant wait in lounge. I've been going to Ray Laethem since I bought my car there in 2008 and will continue going for service. Always been good. More
Awesome & Excellent! It starts when I call my service rep, Mike Bainbridge. I check his schedule and bring my car in at 7AM and for routine things, he has it back to me b It starts when I call my service rep, Mike Bainbridge. I check his schedule and bring my car in at 7AM and for routine things, he has it back to me before the day is out! Mike is very pleasant and knowledgeable and always makes sure the job is done right for me! :) More
Great experience This is not my first new vehicle from Ray Latham, and every single sale has been exceptional. Matt Frame knows how to make his customers feel like the This is not my first new vehicle from Ray Latham, and every single sale has been exceptional. Matt Frame knows how to make his customers feel like they are the most important client that he has. Thanks for another great experience! More
exellent Excellent service . I just buy from Tom King. Everytime I need a car I go to him and ask and show me how much and what discounts I can get. Excellent service . I just buy from Tom King. Everytime I need a car I go to him and ask and show me how much and what discounts I can get. More
Friendly and transparent experience Very rare to see a dealership experience that is friendly, transparent and customer focussed. I came here for their price but the overall experience Very rare to see a dealership experience that is friendly, transparent and customer focussed. I came here for their price but the overall experience was great More
Wonderful service My salesperson, Bob Hunwick has been doing business with me for over 30 yrs. He knows what kind of vehicles I enjoy driving. His assistant Lauren is a My salesperson, Bob Hunwick has been doing business with me for over 30 yrs. He knows what kind of vehicles I enjoy driving. His assistant Lauren is a gen. She takes the time to show you every function in your new car. She also said if I needed help to just stop by and she would assist me. Bob & Lauren treat me like I'm family- not like I'm just another sale. I would also like to mention Tim who helped me with all the paperwork when picking up my new vehicle. More