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Ray Laethem Buick GMC

Grosse Pointe-Detroit, MI

3.4
226 Reviews

17677 Mack Avenue

Grosse Pointe-Detroit, MI

48224

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Showing 226 reviews

July 31, 2017

Great car buying experience! Having literally just walked out of a Buick dealership in Dearborn (Superior Buick ) 25 minutes ago for there unprofessionalism and unfriendliness. I More

by Antonio Green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Borden
July 23, 2017

Oil change Told them I would be calling for an appointment for other service. Waited for oil change and tire rotation. Couldn't leave it. Service was fine. More

by Catlover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
July 21, 2017

Felt Comfortable! Priorities! Great Service! Very Nice Sales Representatives. Highly recommended! Wil be telling other Family and Friends about Ray Latham Dealership. Glad my son t More

by Jennie V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fence & Tom King
July 16, 2017

excellent I had a good experience staff very friendly helpful, knowledgeable, wait time was not long but no water,no refreshments, vending machine only took co More

by taylor17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tomorrow king
July 16, 2017

Oil change and checking up. All went well. Donnell was service agent and very knowledgeable, courteous, and I felt honest with me. And all was timely. I would recommend Donne More

by Norm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnell.
July 06, 2017

Awesome & Excellent! It starts when I call my service rep, Mike Bainbridge. I check his schedule and bring my car in at 7AM and for routine things, he has it back to me b More

by laura1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bainbridge
July 02, 2017

Great experience This is not my first new vehicle from Ray Latham, and every single sale has been exceptional. Matt Frame knows how to make his customers feel like the More

by Rob Green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Frame
June 22, 2017

exellent Excellent service . I just buy from Tom King. Everytime I need a car I go to him and ask and show me how much and what discounts I can get. More

by klei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom King
June 20, 2017

Friendly and transparent experience Very rare to see a dealership experience that is friendly, transparent and customer focussed. I came here for their price but the overall experience More

by Rchhabra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Chesney
June 19, 2017

Wonderful service My salesperson, Bob Hunwick has been doing business with me for over 30 yrs. He knows what kind of vehicles I enjoy driving. His assistant Lauren is a More

by DD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick, Lauren Zanger & Tim
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