Ray Laethem Buick GMC
Grosse Pointe-Detroit, MI
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ExceptionalCustomer Service The service we received from Matt Frame was exceptional customer service. He listened as always and met our needs. This is the 4th vehicle we have p The service we received from Matt Frame was exceptional customer service. He listened as always and met our needs. This is the 4th vehicle we have purchased at Ray Laethem because of Matt. Thank you Matt for going over and above to ensure all of our needs were met. Curtis and JoAnn Richards More
Amazing Experience Jamie G and the entire Ray Laethem team's customer service was excellent. I won't go anywhere else to lease my vehicles! Friendly, family atmosphere Jamie G and the entire Ray Laethem team's customer service was excellent. I won't go anywhere else to lease my vehicles! Friendly, family atmosphere - the place is constantly busy but EVERYONE makes you feel like you are the most important customer. Keep up the great work. More
Excellent Service by Bob Hunwick and his colleagues. We had a leased vehicle and purchased it and they help us through the process with low monthly payment and vehicl by Bob Hunwick and his colleagues. We had a leased vehicle and purchased it and they help us through the process with low monthly payment and vehicle warranty!! More
Continued great service My service was done well and quickly. Everyone I dealt with were courteous and friendly. I would gladly recommend Ray Laethem Buick GMC to everyone. My service was done well and quickly. Everyone I dealt with were courteous and friendly. I would gladly recommend Ray Laethem Buick GMC to everyone. More
Great customer services as always They are very nice and I love that no one tries to push a certain car on you. They are very courteous and I will surely be back again. They are very nice and I love that no one tries to push a certain car on you. They are very courteous and I will surely be back again. More
my service was provided quickly and at a great price. Thank Great staff of sales, service and support people. Super location for us east siders too. A good chance to look at new cars also. Thanks, Great staff of sales, service and support people. Super location for us east siders too. A good chance to look at new cars also. Thanks, More
Exceptional Service at Ray Laethem I recently leased a 2017 Yukon Denali and had the most wonderful experience. I was uncertain about what vehicle I wanted and changed my mind twice! Ki I recently leased a 2017 Yukon Denali and had the most wonderful experience. I was uncertain about what vehicle I wanted and changed my mind twice! Kimberly and Tom were so patient with me and gave me all the facts I needed to help me make my decision. I would highly recommend Ray Laethem to all my friends and family! More
Efficient and pleasant Lauren and Bob know their business. Lauren is very good at teaching all the features of all the cars. Bob is able to explain what is out there. They d Lauren and Bob know their business. Lauren is very good at teaching all the features of all the cars. Bob is able to explain what is out there. They do not waste your time. When you arrive they are ready for you. They try to know and satisfy their customer as readily as possible. Many other places keep you waiting as if the customer has all day. Great service. More
My experience was really great. My car had an unusual problem and the service center people went out of their way to solve it, trying everything until it was fixed. My car had an unusual problem and the service center people went out of their way to solve it, trying everything until it was fixed. More
Honest evaluation I brought my vehicle in for service for an issue that could not be duplicated once my vehicle was in the shop. Wouldn't you know it, once the car was I brought my vehicle in for service for an issue that could not be duplicated once my vehicle was in the shop. Wouldn't you know it, once the car was in dealership it acted fine. They had it for 2 days and couldn't find anything wrong and hasn't acted up since. Any other dealership would have "Nickel and Dimed me" and charge me for a part I probably didn't need. Ray Laethem Buick/ GMC was honest and said they won't fix what they can't find broken and didn't charge me a cent. More