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Ray Laethem Buick GMC

Grosse Pointe-Detroit, MI

3.4
226 Reviews

17677 Mack Avenue

Grosse Pointe-Detroit, MI

48224

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Showing 226 reviews

August 29, 2017

ExceptionalCustomer Service The service we received from Matt Frame was exceptional customer service. He listened as always and met our needs. This is the 4th vehicle we have p More

by Richards0814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Frame
August 28, 2017

Amazing Experience Jamie G and the entire Ray Laethem team's customer service was excellent. I won't go anywhere else to lease my vehicles! Friendly, family atmosphere More

by KKrygier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie G, Tom King, Tim Maxwell
August 21, 2017

Excellent Service by Bob Hunwick and his colleagues. We had a leased vehicle and purchased it and they help us through the process with low monthly payment and vehicl More

by gem123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
4
August 21, 2017

Continued great service My service was done well and quickly. Everyone I dealt with were courteous and friendly. I would gladly recommend Ray Laethem Buick GMC to everyone. More

by Pat1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick
August 18, 2017

Great customer services as always They are very nice and I love that no one tries to push a certain car on you. They are very courteous and I will surely be back again. More

by 313QT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Frame
August 08, 2017

my service was provided quickly and at a great price. Thank Great staff of sales, service and support people. Super location for us east siders too. A good chance to look at new cars also. Thanks, More

by Russell Wilcox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
August 07, 2017

Exceptional Service at Ray Laethem I recently leased a 2017 Yukon Denali and had the most wonderful experience. I was uncertain about what vehicle I wanted and changed my mind twice! Ki More

by Mandyj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom King, Kimberly, Jim Castigliano
August 06, 2017

Efficient and pleasant Lauren and Bob know their business. Lauren is very good at teaching all the features of all the cars. Bob is able to explain what is out there. They d More

by Kmserilla
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick and Lauren
August 06, 2017

My experience was really great. My car had an unusual problem and the service center people went out of their way to solve it, trying everything until it was fixed. More

by Mary Cox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
August 05, 2017

Honest evaluation I brought my vehicle in for service for an issue that could not be duplicated once my vehicle was in the shop. Wouldn't you know it, once the car was More

by alfonsoc5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darnell
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