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Ray Laethem Buick GMC

Grosse Pointe-Detroit, MI

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Reviews
Vehicles
4.3
274 Reviews
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17677 Mack Avenue

Grosse Pointe-Detroit, MI

48224

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Showing 274 reviews

June 05, 2025

Fantastic customer experience! From buying to servicing my Buicks. Thank you Bob, Lauren and Brian (service). More

by Joe D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick, Lauren Zigler
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June 05, 2025

Took almost 2 hrs. Why schedule appt if u still have to wait hrs. I waited almost two hrs. That's too long especially if you have scheduled appts. Had to have cashier c More

by MAFLORENCE413
Recommend Dealer
No
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June 04, 2025

Professional, courteous, wholistic She seemed nice. Told me what was done. It was all fine. More

by eslajusak
Recommend Dealer
Yes
Employees Worked With
Courtney
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June 04, 2025

Friendly and knowledgeable. Prepared and went smoothly with all the staff members. Good experience all around More

by Kacc
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Frame, Bob Hunwick
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June 04, 2025

Made the process easy. Job was well done. The ypung service advisors were well mannered & knowledgeable. More

by JASNEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler and Nathan
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June 04, 2025

Team communicated well throughout the entire process and provided excellent service on our vehicle, would highly recommend More

by maryterese_wagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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June 03, 2025

This dealership has always been efficient. They are friendly and courteous. So far no problems. More

by rmagri0568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Fame
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June 03, 2025

Fantastic buying experience always at Laethem Buick-GMC. Thank you Bob & Lauren. You guys are awesome! More

by Joe D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick
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June 03, 2025

My service representative Cortney was very professional and friendly. My vehicle was serviced and inspected. Thank you More

by DONNAMIHAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
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June 03, 2025

My service advisor was amazing. Courteous, professional and friendly. Happy to be back with Laethem. More

by PZIMMERMK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Ann
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