Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Ray Laethem Buick GMC

Grosse Pointe-Detroit, MI

Overview
Reviews
Vehicles
4.5
314 Reviews
Contact Dealership

17677 Mack Avenue

Grosse Pointe-Detroit, MI

48224

Directions

By Type

Showing 314 reviews

June 24, 2025

Car was completed earlier then anticipated. Donnell, the service advisor, was very professional and helpful. More

by JKRALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnell
Report | Print
June 24, 2025

Very friendly staff, efficient, and it was really easy to get an appointment. I waited for my car and was done in an hour as told. More

by rcochran2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember the lady’s name who help me, but she was great.
Report | Print
June 24, 2025

Oil change was fast and easy Donnell provided excellent service. I appreciated the texting calling and email communication More

by JNPAAVOLA
Recommend Dealer
Yes
Employees Worked With
Donnell
Report | Print
June 23, 2025

Great service love it here, would never take my vehicle anywhere else for service! Thank you More

by Donnell Reymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnell Reymond
Report | Print
June 22, 2025

EXCELLENT CUSTOMER SERVICE AND SUPPORT. MY SALEMAN WENT BEYOND EXCEPTIONAL PERSONAL CARE WITH MY DAUGHTER AND MYSELF. PUSHING AND CHECKING PAPERWORK TO THE FULLEST. PLUS UNDERSTANDING OUR N More

by flowreeoden55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Chandonais
Report | Print
June 21, 2025

Awesome service love dealing with a family owned business. Can’t say enough good things about them. More

by howard.hicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Laethem Tom King
Report | Print
June 21, 2025

The staff was courteous and help. Above average in getting me driving at the right price.!!!!!!! More

by tcastelow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tausch, Malik Tann
Report | Print
June 21, 2025

I was very happy with the people and the service! I will be back for my prewinter work!! More

by lgrosscup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryann McGee and Mackenzie Canty
Report | Print
June 20, 2025

Absolutely terrible I call I text all I’m trying to do is get an oil change. Nobody gets back to me for three or four days. If not longer been coming there a long time service was great. It’s absolutely horr More

by MARTY1019
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know still waiting for a question. I asked probably close to two weeks ago just terrific.
Report | Print
June 19, 2025

They were very persistent in resolving the challenges and issue solving. I’m very happy with the service and experience More

by bmolitor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot, Remember, the, Names
Report | Print
1
2
...
32