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Ray Dennison Buick GMC - Service Center

Pekin, IL

4.8
94 Reviews

94 Reviews of Ray Dennison Buick GMC - Service Center

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November 29, 2024

I had fast service. They fixed what needed to be fixed and didn't try to sell me extras. The staff was very friendly. More

by angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Roos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Melton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler and Kelsea
November 27, 2024

Good job. Good people. Beth is great. All employees are professional and respectful. Quality workmanship More

by tbrooks1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Roos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Melton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth and Chris
November 27, 2024

The service department is knowledgeable, scheduling is easy, waiting area is comfortable. Could provide more snacks! More

by MSHOUS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
November 26, 2024

Beth Leonard and Richie are the best. Very knowledgeable , professional,and courteous. Best in the area More

by BACA0813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Roos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Melton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

The Service Department is always very helpful, friendly, and courteous. It’s a pleasure to deal with them. More

by lmusgraves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
November 23, 2024

The service team always does a good job Good communication and quality of work I recommend Ray Dennison GMC More

by BJUERGENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Roos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Melton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth and Chris in service
November 22, 2024

Tyler very nice young man , so very personable and overall nice guy . Was very helpful to me. And cashier was so helpful with my GM rewards. A pleasant experience all around and service was quick and More

by dwnelson1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier , but can’t remember her name
November 22, 2024

Beth the service rep was very friendly and helpful. A courtesy car was provided and service was completed in the time promised. thank you. More

by dss.ces1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
November 22, 2024

The dealership is easy to work with, and they are very customer oriented and flexible More

by TVNORMAN33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Roos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Melton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Had to replace 2 tires . Mr. Stone order my tires .I returned the next day. More

by RJSLOAN51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr stone