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Ray Dennison Buick GMC - Service Center

Pekin, IL

4.9
84 Reviews

84 Reviews of Ray Dennison Buick GMC - Service Center

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December 18, 2024

Friendly, timely in taking care of my needs. the status of my carHelpful in explaining More

by MEDHAT.TANNOUS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Stone
December 12, 2024

Friendly welcome upon arrival, took good care of my needs and gave me a clean car to leave with. More

by NODAK0
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Just service people, very pleasant.
December 07, 2024

They are the most friendly people can ever met. In they don’t waste know time getting your the best quality help for your vehicle. I was in and out in kno time. Thanks for great service. More

by LISAMURREY79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Roos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Melton
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Great group of employees especially Steve,Beth, Ritchie. Very professional and courteous in every aspect of their jobs. More

by BACA0813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Roos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Melton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Yerbic,
December 06, 2024

The staff and managers are professional, courteous, service, timeliness, attentive to customer needs and informative. Thank You! More

by Live
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Roos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler J. Stone, Chris in Service Dept. since 2011.
Dec 06, 2024 -

Live responded

Thank You for the excellent maintenance for my older 2011 Terrain!

December 05, 2024

Have always had my car serviced with this establishment and never had an issue with the services provided.. More

by SHERIBONNETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not use Sales or Service Depts.
December 05, 2024

Professional, courteous, knowledgeable, timely. Staff is approachable and the technicians provide excellent service for my 2011 Terrain. More

by Live
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Stone
Dec 06, 2024 -

Live responded

Thank You much for the $500 prize in the Random Drawing during the 50 Years celebration of your excellent dealership!

December 04, 2024

The service department does a great job with no unexpected delays and they are very courteous and helpful! More

by STALLINGSL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ragusa
December 02, 2024

Pleases with the service. Everyone was courtious. This was the first service for my GMC truck. So, there was no charge. A small rub mark on the passenger door was buffed out More

by CWWIESEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Roos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Melton
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

Ray Dennison Cadillac always takes care of my car and truck. Our Cadillac needed a firmware update which was taken care of in a timely manner. I would recommend Ray Dennison for your service needs! More

by RickT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Leonard
1
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