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Ray Dennison Buick GMC - Service Center

Pekin, IL

4.8
130 Reviews

130 Reviews of Ray Dennison Buick GMC - Service Center

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July 04, 2025

Need to print the Inspection Sheet and give to customer also. If that portion of the program is broke, it needs to be fixed. More

by k.teel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth, Richie
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June 30, 2025

Had recent service on vehicle this is the second time they didnt fill fluid. Very disappointed. More

by edculp7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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June 29, 2025

My fan has whistled ever since they changed the cabin filter , I ask if they could fix it , it still whistles . Otherwise service and people are very good More

by KDDID51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 01, 2025 -

Ray Dennison Buick GMC responded

Hello, we are glad we could help! Please call back in and we can get you another appointment to figure out this whistle. Thanks for the 4 star survey! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

June 25, 2025

Yes, they were very concerned about my wellbeing. I had a flat tire on my new car. Nate checked on me while I was waiting for Joe's towing to arrive and change my tire. He also met me in the waiting More

by idapicco4553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Smith
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Jun 27, 2025 -

Ray Dennison Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks for the 5 star survey! Cordially, Kerry Roos Sales Manager

June 17, 2025

Great service! ! Special thanks to Beth!!! We so appreciate Ray Dennison Buick GMC! Our experiences have been outstanding!! More

by rjanssen335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Roos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2025 -

Ray Dennison Buick GMC responded

Hello, thank you for your kind words and this wonderful review! Thanks for the 5 star survey! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

June 14, 2025

They solved the problem fast and taylor did a great job getting us in and out More

by ks204714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Jun 14, 2025 -

Ray Dennison Buick GMC responded

We want all our clients to have a comfortable and stress-free experience with us! Thanks again for the 5 star survey! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

June 10, 2025

Your tag had wrong date and milage, otherwise good service and quick did not get a free car wash More

by CRAIG_BARRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Roos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Melton
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Ray Dennison Buick GMC responded

Sorry about the tag. If it hasn't been corrected please stop back over and let's get a new tag and the FREE carwash taken care of. Thanks again, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

June 04, 2025

Beth is awsome,her and Rich showed me the problem with my truck. I was not happy with the repair bill, 420$ to replace a wire that was chewed by a varment. Of corse warrant wouldn't cover it. I get , fix More

by TROPWEN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Roos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Melton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris the driver always freindly
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Jun 08, 2025 -

Ray Dennison Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks for the 5 star survey! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

June 04, 2025

The employees at the Service center are very friendly & knowledgeable. I like this dealership because of their customer service. More

by mrs.simmons4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BETH
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Jun 08, 2025 -

Ray Dennison Buick GMC responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the 4 star survey! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

May 23, 2025

I have always loved going to Ray Dennison Buick, practically grew up there, harassing some of the maintenance coordinators is fun too. More

by fwhitelow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Maintenance Coordinator and Kevin courtesy driver and Beth
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