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Ray Chevrolet

Fox Lake, IL

Overview
Employees
Reviews
Vehicles
4.6
4,526 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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39 U.S. 12

Fox Lake, IL

60020

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Showing 4,526 reviews

October 10, 2022

Extremely friendly and knowledgeable staff! From sales to service the ray auto group is hands down the best! More

by ANTHONYMENDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2022 -

Ray Chevrolet responded

Anthony, we sincerely appreciate your 5-star review and your continued business! Thank you for stopping by to let us know how happy you were with your recent service appointment. It is our pleasure to keep your vehicles in their best condition and to make sure you are safe and satisfied. Feel free to reach out to us if there is ever a question or concern we may assist you with. Thanks again!

October 09, 2022

Very Professional and very helpful to let me know what is going on and best way to fix it. More

by NDON0096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2022 -

Ray Chevrolet responded

Thanks so much for your positive feedback on our service department! We are pleased to hear they made your service visit a pleasant and informative experience. It is our pleasure to keep your vehicles in their best condition and we hope you will call us again whenever the team may assist you with any automotive needs. Until then, drive safe and take care!

October 09, 2022

No hidden fees or add ons. Price was what they said it was. Worked with me on where I wanted my payments to be. Had my truck cleaned & ready to go on the day I picked it up. More

by lilszuba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Gigovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McReynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2022 -

Ray Chevrolet responded

Thank you for your 5-star review and congratulations on the purchase of your new pre-owned truck! We're so happy for you and glad to know our team delivered their utmost care and attention to detail to make sure you were totally satisfied. We all want to wish you many happy adventures and the safest of travels for many years to come. Please don't hesitate to reach out to us if ever you have a question or concern. We're here for you. Until then, enjoy your truck!

October 09, 2022

First time buying a vehicle at Raymond. Hugo and John were amazing! We highly recommend! More

by amie.godfrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lesniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2022 -

Ray Chevrolet responded

Hi, Amie! Thanks so much for your fantastic review and congratulations on the new vehicle! We're thrilled your first time buying from Ray was such a great success, thanks to Hugo and John. Your complete satisfaction means everything to us. We hope you are enjoying your new vehicle and we hope you'll give us a call if there is ever anything further the team may do for you. We'll see you around!

October 07, 2022

Thank you Hugo you made the process very east and pain free. Highly recommend that you visit Ray Chevrolet and See Hugo he was Awesome from beginning to end More

by DGALAN
Recommend Dealer
Yes
Employees Worked With
Hugo Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2022 -

Ray Chevrolet responded

That's wonderful! Thanks so much for your 5-star review and congratulations on your new vehicle! We are absolutely delighted that Hugo provided you with a stress-free, pleasant buying experience from start to finish. The whole team wishes you all the joy and adventure of getting to know your new vehicle. If Hugo and the team may be of any further assistance to you, we hope you'll give us a call. We look forward to seeing you again!

October 02, 2022

My experience with Ray Chevrolet was top notch! My salesman Cody was great to deal with. Ray himself is on the floor and involved in my purchase. 2023 Tahoe RST More

by avt5982
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2022 -

Ray Chevrolet responded

Thanks so much for your 5-star review of Cody and congratulations on the new Tahoe! We are absolutely delighted to hear that Cody made your experience an exemplary one. Cody is certainly an asset to our team and we love to read feedback from happy customers like this. The whole team wishes you all the joy, comfort, and security of driving such a machine. If there is ever anything our team may assist you with, we hope you won't hesitate to give us a call. It would be our pleasure to continue doing business with you. Until then, enjoy the new ride!

September 30, 2022

Very clean and responsive. Sales personnel are professional and try their hardest to accommodate your needs. More

by Reybosque
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2022 -

Ray Chevrolet responded

Fantastic! Thanks so much for the 5-star review and the awesome picture! We are beyond happy that our team could provide such a smooth, successful experience for you. Congratulations on the new Chevy! We all wish for you nothing but safe and joyful travels for many years to come. If there is ever any automotive issue we can assist you with, please feel free to call us. It would be our pleasure to continue doing business with you. Until then, drive safe and enjoy the new ride!

September 28, 2022

great to purchase awesome TrailBoss from you Alex Connolly! Thanks to you and team for going the extra mile by staying well past closing time to find the best financing deal for me, so I could buy th More

by customer
Recommend Dealer
Yes
Employees Worked With
Alex Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2022 -

Ray Chevrolet responded

Thanks so much for your positive feedback and congratulations on the new truck! It is our pleasure to make sure you're well taken care of, no matter what the clock says. We are thrilled Alex provided you with all the support and expertise you needed to make this a successful purchase. The whole team wishes you all the satisfaction, security, and adventure of such a vehicle and we hope to see you again some day. Feel free to give us a call if there is ever anything Alex and the team may do for you. In the mean time, drive safe and have fun!

September 27, 2022

I have been buying Cars and Trucks from Ray for over 40 years, there is no better dealer for honesty, integrity. They will do what they have to to make you happy, salesmen Alex Connolly is one of the best More

by christy.gibson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2022 -

christy.gibson responded

I have been buying Cars and Trucks from Ray for over 40 years, there is no better dealer for honesty, integrity. They will do what they have to to make you happy, salesmen Alex Connolly is one of the best over there.

Sep 27, 2022 -

christy.gibson responded

NO better dealership than Ray Chevrolet

Sep 27, 2022 -

Ray Chevrolet responded

Hi, Christy! Thanks so much for your positive review of Alex! We're honored to have been your choice dealership for all these years and we're very pleased to know Alex provided you with an exemplary experience. He will certainly be humbled by your kind words. If there is ever anything Alex and the team can do for you and your vehicles, we hope you won't hesitate to give us a call. It is our pleasure to serve you!

September 24, 2022

I called for 3 days trying to get some answers about a contract. Never was able to talk to the right person. All I got was the run around. Every person a talk to send me to another person’s voicemail, wh More

by Tomquinnandson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hugo Ayala
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Financial department
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Sep 24, 2022 -

Tomquinnandson responded

Bad customer service

Sep 26, 2022 -

Ray Chevrolet responded

Hello and thank you for sharing your feedback, although it is concerning to learn we have not provided the 5-star service we strive for. We are hoping there is still a chance to turn this into a positive experience for you. Please call our General Manager, George Gigovski. at 847-587-3300 at your convenience. He would be happy to answer your questions. Thank you.

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