Ray Chevrolet
Fox Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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This was me second vehicle purchase from Ray Chevrolet, and as I expected, everything was perfect! From picking the vehicle out on the lot, the test drive and buying process, everything was handled profes and as I expected, everything was perfect! From picking the vehicle out on the lot, the test drive and buying process, everything was handled professionally by Robert. He is sincere and honest and makes it FUN to buy a vehicle at Ray Chevrolet! More
Great customer service. Louis is awesome. Thank you Louis for making my experience so great. Huge Ray’s Chevrolet fan! Louis is awesome. Thank you Louis for making my experience so great. Huge Ray’s Chevrolet fan! More
We were able to find the right Model Equinox and the right color at the Right Price. We also got a Fair price for our Equinox which we traded in. Thank You Giovanny and Cody. right color at the Right Price. We also got a Fair price for our Equinox which we traded in. Thank You Giovanny and Cody. More
I got really good service and the process wss fast. Definitely recommend and will be coming back again Definitely recommend and will be coming back again More
I had come in to have my tire checked as it kept losing air. So I spoke with Luis because he helped me last time I was there. I also needed to pick up a beach towel I had left in a loaner vehicle. He sa air. So I spoke with Luis because he helped me last time I was there. I also needed to pick up a beach towel I had left in a loaner vehicle. He said they could take a look at my tire and fix it. I waited. Not paying attention to how long I was there he came and got me when it was ready. Apologized for the length of time I waited and I got the nail in my tire and my beach towel, and a car wash. He comped my tire repair, which was a nice surprise. He has always been so kind and polite. Your customer service is excellent. More
I called Rebecca about a vehicle and she said they'd hold it for a test drive for me. I told them I'd be there between 4 and 5 pm, as I was coming from downtown Chicago which is a 75-90 minute drive. After l it for a test drive for me. I told them I'd be there between 4 and 5 pm, as I was coming from downtown Chicago which is a 75-90 minute drive. After leaving and seeing worse than usual traffic, I texted Rebecca them to let her know my new ETA was 5:30 pm. No one replied to my text for the entire drive. When I arrived they informed me they had sold the car I had come to test drive. No one had bothered to text me back or call me, which would basic human decency given I had already told them I was driving a long distance to see that specific car. They just said "we've been really busy" and didn't offer me any condolences, apologies, or further explanation. Horrible customer service, I would not recommend working with this dealership. More
Hugo picked me up from rental agency, as I drove 580 miles to pick my car he was very professional and personable and punctual. We then went to dealership where they swiftly done paperwork. George the g miles to pick my car he was very professional and personable and punctual. We then went to dealership where they swiftly done paperwork. George the gm and hugo the salesman and jay the f and i guy were a delight to deal with! More