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Ray Catena of Freehold - Service Center

Freehold, NJ

4.0
93 Reviews

93 Reviews of Ray Catena of Freehold - Service Center

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October 03, 2019

Best service experience ever Thanks for your prompt quick service and attention Chris took care of every detail.Got it done at last minute without an appointment. I will always ha More

by Babe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
September 26, 2019

Perfect Service Experience! I dropped my car off on Saturday and had the pleasure of dealing with Michael Lonigro. He was respectful of our time and quite expedient while also be More

by JBarber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lonigro, Jack Coffey
September 03, 2019

Service is top notch My service advisor MICHAEL LONIGRO is the most professional helpful and knowledgeable guy. He is always super accommodating and friendly. He always gu More

by Jleigh321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Pantano
April 07, 2019

Richard Deleso My service advisor Rich did a very good job of listening to all of my concerns and addressed them before I picked up my car. All of my issues were fi More

by Lazman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard DeLeso
April 06, 2019

Excellent Service Dondi Polera and Mary Sabine are two of the most outstanding service people. They are always trying to make my service experience at the dealership a More

by mpc4pfs@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Coffey
Apr 06, 2019 -

Ray Catena of Freehold - Mercedes-Benz Dealership responded

Thank you, Mike, for taking the time to share your review. We are happy to know that you had a good experience at our dealership. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

November 29, 2018

35K Major Maintenance performed Tony Watson and Mike Valentino in Service department are great to deal with. Did an awesome job on how they made sure my Audi RS5 was fully wrapped i More

by 2014RS5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Watson and Mike Valentino
Nov 30, 2018 -

Ray Catena of Freehold - Mercedes-Benz Dealership responded

Thank you for taking the time to provide us with your feedback! It is a pleasure to know that our team provided you with such excellent assistance and we hope to see you again!

October 17, 2018

Outstanding service Dondi Polera and Mary Sabine are two of the most outstanding service people I have ever dealt with in my life. They make the service experience actual More

by Micara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dondi Polera, Mary Sabine, Jack Coffey
Oct 18, 2018 -

Ray Catena of Freehold - Mercedes-Benz Dealership responded

Thank you for taking the time to provide us with your positive feedback. It is a pleasure to hear that your service experience was outstanding thanks to Dondi and Mary! Please do not hesitate to reach out with any questions. We look forward to seeing you in the future!

October 16, 2018

Outstanding service. Makes servicing your car very easy. Terrific service department. The service manager and his staff makes servicing your car so easy. Very accommodating with loaner cars. Very knowledgab More

by iteach07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donde Polara and Mary Sabane
Oct 17, 2018 -

Ray Catena of Freehold - Mercedes-Benz Dealership responded

Thank you for sharing your positive feedback with us. We're so happy to hear that your service visit was outstanding and made easy. Please feel free to reach out with any questions, comments, or concerns. We look forward to seeing you in the future!

October 08, 2018

Reliable, trustworthy, honest in their recommendations. I have had my 2007 S550 serviced at Freehold M/B many times and have always found them to be honest and fair. My recent visit to have my vehicle servi More

by patica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Moretti
Oct 08, 2018 -

Ray Catena of Freehold - Mercedes-Benz Dealership responded

Thank you for sharing your positive experience with us! We are happy to hear that our Rich, as well as our whole team, continues to provide you with such excellent assistance and we hope to see you again in the future!

September 23, 2018

Always Outstanding Service. From service scheduling with Lisa; Service Adviser Mary Sabine; Service Manager Dondi and my favorite Technician Nick Carter, my car is well serviced More

by dennisA243
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Sabine, Dondi, Lisa, Nicholas Carter
Sep 24, 2018 -

Ray Catena of Freehold - Mercedes-Benz Dealership responded

Thank you for taking the time to share your review with us! It is a pleasure to know that Kisa, Mary, Dondi, and Nick all provided you with such excellent assistance. We hope to see you again!

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