Ray Catena of Freehold - Service Center

The Service manager Chris Pesarba who is handling the service department is a great manager. I aleays receive an outmost professionalism when my car serviced in that dealer. service department is a great manager. I aleays receive an outmost professionalism when my car serviced in that dealer. More

Exceptional customer service! Chris Paserba & driver Paul are the BEST in the service dept! John Farrell is an excellent sales associate! This dealership has the best leadership, Chris Paserba & driver Paul are the BEST in the service dept! John Farrell is an excellent sales associate! This dealership has the best leadership, Leigh! More

Very unprofessional & they lie! Very poor customer service! I would not recommend taking your car here. Save yourself a headache & goes someplace Reputable! Very poor customer service! I would not recommend taking your car here. Save yourself a headache & goes someplace Reputable! More

Outstanding service and prompt response. Never had to fear about pricing they always do the right thing! Never had to fear about pricing they always do the right thing! More

Truly an excellent Service Dept! My phone calls were picked up on the first ring every time. Everyone is extremely sincere. They offered me the most prompt appointments. My service My phone calls were picked up on the first ring every time. Everyone is extremely sincere. They offered me the most prompt appointments. My service advisor Marion Lake is always very courteous and professional. She goes beyond to make sure that my waiting time was not unnecessarily too long. I will surely purchase my future vehicles from Ray Catena of Freehold. Thank you! More

Hands down the best dealership I have ever used. I have owned some great luxury cars in my life , but I have never had such tremendous service. I will never use another dealer …. They have my b I have owned some great luxury cars in my life , but I have never had such tremendous service. I will never use another dealer …. They have my business for life. Sometimes when you buy a car you have a great salesmen, but then down the line when it comes to service , you are just a number in the system …with Catena , you are a valued guest . Huge difference in your overall experience, you aren’t just thrown into the system and forgotten . Chris Paserba goes above and beyond any expectation I could ever have. He takes every call with a kind and empathetic tone. He is always so cheerful and accommodating. I simply can’t say enough. Thank you Chris and team ! You are awesome. More

Service advisor Mary Sabine is always a pleasure to deal with she makes the service enjoyable and never feel taking advantage of with she makes the service enjoyable and never feel taking advantage of More

As always great service and sales experience at Mercedes Benz of Freehold will recommend to others Benz of Freehold will recommend to others More

I have always had the best experience here in freehold Mercedes dealership very careing attentive friendly dealership. Anthony my sales man was very helpful kind and very attentive to my wants and needs f Mercedes dealership very careing attentive friendly dealership. Anthony my sales man was very helpful kind and very attentive to my wants and needs for buying my new suv and trading in my 2019 c300 Cabernet convertible . He made it very easy with the transaction. And also did a follow up phone call to make sure I was enjoying my new suv. Thumbs up to this dealership 💕 More

Thank you Judd and Mary for a great service experience and for paying attention to all the details. i highly recommend getting your Mercedes serviced at Ray Catena of Freehold, you will get 5 star service and for paying attention to all the details. i highly recommend getting your Mercedes serviced at Ray Catena of Freehold, you will get 5 star service with the utmost professionalism! More