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Ray Catena of Freehold - Mercedes-Benz Dealership

Freehold, NJ

4.3
779 Reviews
Welcome to Ray Catena Freehold, your family-owned and operated Mercedes-Benz dealership serving the local community. Whether you're from Monroe, Old Bridge, Colts Neck, Howell, Morganville, or beyond; we're here to provide a world-class sales and service experience. We have an extensive inventory of new Mercedes-Benz vehicles, including popular models in the Mercedes-Benz CLA-Class, S-Class, and GLE. You’ll also have access to a great range of luxurious used cars, including some fantastic certified pre-owned Mercedes-Benz models. We look forward to serving you!
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4380 Route 9 South

Freehold, NJ

07728

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Showing 779 reviews

May 05, 2021

Working with Gary Placona was a pleasure! I never felt pressured to make a decision. He was knowledgeable and professional. Gary stayed in touch with me the entire time. I highly recommend you talk to Ga More

by Sarascranton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Placona
May 01, 2021

The have a very polite way to brush you off. I would only use this dealership as a last resort because you will not be happy as you leave here. With or without a vehicle. More

by seanc213
Recommend Dealer
No
Employees Worked With
Nicholas Castaneda
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Ray Catena of Freehold - Mercedes-Benz Dealership responded

This is why there is no engagement on our part. I have copied your reply below. Riiiiiiight. I’ll just go f myself. Appreciate your help Nick!

April 22, 2021

Gina, Matt, and Chris are the best and they will take great care of you. Would not buy a car from another dealership if I had too. Outstanding Team. Thank for the great experience. Tom More

by tfox03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Pantano, Matt Rafla
April 14, 2021

Great service. Check engine light came on, my wife was very nervous to drive and wanted truck serviced ASAP. Called next day and dealer was able to take car in that same day. Car was fixed within one day More

by Cp6363
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary
April 12, 2021

Great job to Matt, Cristal and the team. Everything went as requested, did most of the transaction on line, vehicle was clean and ready to upon our arrival. Boom! More

by twiggs1019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristal, Matt Rafla
April 12, 2021

Working with Gina was an absolute pleasure! Her kindness, knowledge and expertise allowed us to make the perfect purchase with in a couple of hours. She walked us through every single step, even had all nece More

by Mona1stborn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Pantano
April 02, 2021

We had a very pleasant experience leasing our new GLC 300. Gary and his assistant provided very helpful advices. They are very thoughtful in many details. More

by Jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Placona
April 01, 2021

Just a special note of thanks to Samantha for a pleasurable car buying experience last week. She is very knowledgeable, courteous and provides for all your customer service needs! I highly recomme More

by Danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Pantano, Samantha Lay
April 01, 2021

I had a very pleasant experience leasing my new Mercedes. Gary, Steve and Mo were all very helpful and made us feel very comfortable. They explained everything I needed to know before I Left the dealership More

by Dawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo, Gary Placona
February 24, 2021

I had my 2020 in for the first service and decided to try the valet drop off and pick-up. It was a very positive experience from the person that scheduled my service to the valet who brought the loaner vehi More

by kullerfulbroker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul., Jack Coffey
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