Ray Catena of Freehold - Mercedes-Benz Dealership

Dropped my S550 off for scheduled service, new Brakes, the previous day and cannot get an answer from anyone to see if the car is ready for pickup. I was disconnected twice, put on hold 4 times with the the previous day and cannot get an answer from anyone to see if the car is ready for pickup. I was disconnected twice, put on hold 4 times with the response someone will get back to you in 15 mins (3 hours ago), called back and got two live voices, the first as frustrated as me, couldn't get anyone fron service to pick up and the second said I will go find out and call you right back. Still waiting for the call and NO car! Service is terrible. I will not be back to have my car serviced or to purchase from this dealer.! Larry Long More

Had the best car buying experience of my life so far and that was all down to my sales representative Frank Rikard. A gentleman that handled every question and request with cool efficiency and I would ha that was all down to my sales representative Frank Rikard. A gentleman that handled every question and request with cool efficiency and I would have no hesitation in recommending him to anyone. If you're in the market for a new Benz....go see Frank!! More

I just went to have an idea to tread my car for a new c300 4matic and Frank Rickard got me to by the new car, He know every thing abut this car from inside out he got a good deal at the monthly payment c300 4matic and Frank Rickard got me to by the new car, He know every thing abut this car from inside out he got a good deal at the monthly payment I wanted he was very pleasant smart and professional, and the financial manager was great he know that my time was short, so he got all the working paper ready for my at no time I was out with my new car, great customer service %100 satisfaction More

I had a great experience with this dealership. My Sales Representative, Gil Nizza made my wife and I feel as if we had known him for years. He was very professional and made every effort to address my conc Representative, Gil Nizza made my wife and I feel as if we had known him for years. He was very professional and made every effort to address my concerns and needs. If I didn't know better, I would have thought he was the manager. He expidited all of the transactons in a timely manner and kept in contact with me two to three times a day, updating me on the progress of my vehicle's delivery. Thanks again, Gil Mike and Donna More

I recently purchased a new GL 320 SUV, and after a week the check engine light went on. Mercedes Benz stood by their car and wouldnt stop until they fount out what was wrong with it. There was an engine cl the check engine light went on. Mercedes Benz stood by their car and wouldnt stop until they fount out what was wrong with it. There was an engine clog and it was a tricky fix but they ordered me a whole new car, threw in the keyless go system and the rear seat climate control and rear heated seats.! Thanks Guys.. You did great!! More

I have had a terrific experience that is worth sharing with others who are considering a hair transplant. It was easy for me to decide to buy a car from MB of Freehold. Since I am very analytical in with others who are considering a hair transplant. It was easy for me to decide to buy a car from MB of Freehold. Since I am very analytical in my job, it would follow that I would scrutinize and go through proper due diligence when selecting a skilled car salesmen to handle this important purchase. I wasn't about to settle for anything but the best work and I knew I wanted a top notch, experienced professional. I researched the entire US and Canada by reading various websites and from there gathered a short list of dealers. I made phone calls and ended up visiting 3 sites in the NJ and one in NYC. Needless, to say Gary and Mark G. made the deciscion easy for me . My gratitude to you and your staff is really quite impossible to describe in words, suffice to say that my relationship with you and the work that you have done for me has turned in to a life-changing experience. I know you will continue to hold your position as leaders in your field purely because of your consistent high standard of work, and more importantly, because of the absolute ethics you apply to that work. In an industry full of charlatans you truly stand out as a shining example of how a client should be properly treated. Thank you, thank you. More

They workers were extremely cooperative, they were able to answer every one of my questions, and needs. The car was extremely clean, and ready to go for me when I was ready to buy it. Dennis Smith was extr to answer every one of my questions, and needs. The car was extremely clean, and ready to go for me when I was ready to buy it. Dennis Smith was extremely friendly, and I couldn't ask for a better sales person to help me with my needs. The sales person knew exactly what he was talking about and explained everything to me in layman's terms. The price was good, and I payed exactly what I thought I would pay for this car. More

We purchased an S550 and an ML350 and are very satisfied. Gary and Gil could not have been more helpful and attentive to our needs. We have been Mercedes customers for over 20 years, and have never had su Gary and Gil could not have been more helpful and attentive to our needs. We have been Mercedes customers for over 20 years, and have never had such a pleasant experience with a dealership.Thanks to Gary and Gil we look forward to our next Mercedes purchase! More

I bought 5 cars from this dealership. I have dealt w/ their sales staff, their service staff, and their management staff. 5 stars across the board. Their service is second to none! They are a great ex their sales staff, their service staff, and their management staff. 5 stars across the board. Their service is second to none! They are a great example of what an honest to goodness auto dealership is and should be all about. Neat, clean, friendly & professional. It's nice knowing I can trust this dealer to take care of all of my & my families auto needs. It's one less thing in life I need to worry about. Highly recommended. More

Gary Placona is a model for courtesy and attention to detail.I would and have recommended Gary Placona to others including my wife. We have purchased 2 cars in my household and have recommended 3 others detail.I would and have recommended Gary Placona to others including my wife. We have purchased 2 cars in my household and have recommended 3 others to Gary And mercedez benz of freehold. I am a CEO and I am not able to spend time at the car drop off and pick up. The service department is fully functional and is efficient. My car has recently been detailed. I am very pleased with the care and attenion to detail that was given my car. Overall, my experiences have been ecellent! Phil Malandrino Marlboro, nj More