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Ray Catena of Freehold - Mercedes-Benz Dealership
Freehold, NJ
782 Reviews
Welcome to Ray Catena Freehold, your family-owned and operated Mercedes-Benz dealership serving the local community. Whether you're from Monroe, Old Bridge, Colts Neck, Howell, Morganville, or beyond; we're here to provide a world-class sales and service experience. We have an extensive inventory of new Mercedes-Benz vehicles, including popular models in the Mercedes-Benz CLA-Class, S-Class, and GLE. You’ll also have access to a great range of luxurious used cars, including some fantastic certified pre-owned Mercedes-Benz models. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 782 reviews
July 13, 2011
all i have to say is sal is a good sales rep and will go the extra mile to find the car for you but once it leaves his hands and into finance good luck. and barry is a xxxxx who doesnt know how to return ph the extra mile to find the car for you but once it leaves his hands and into finance good luck. and barry is a xxxxx who doesnt know how to return phone calls. also if you are planning to buy a car here make sure your credit is the highest it can be if not dont bother they wont help you at all in getting approve. someone who doesnt return calls makes you wonder if you bought a car here and ran into trouble will they answer. i tried calling for 2 days and didnt get a call back from no one. you should buy a mb from ray catena mb of edison at least they call people back and get the deal rolling. More
by ajalil25
Employees Worked With
Sal Labarbera, Barry Crincolo
July 13, 2011
Nice place. I would recommend this dealer. There selection is very good and prices reasonable. Salesman John Finley is very friendly, knowledgable and a pleasure to deal with. selection is very good and prices reasonable. Salesman John Finley is very friendly, knowledgable and a pleasure to deal with. More
by erik48
Employees Worked With
John Finley
July 13, 2011
Overall it was great experience, I would definitely use the dealership when I am ready to buy my next car. The service was great and the saleman was helpful and not pushy. the dealership when I am ready to buy my next car. The service was great and the saleman was helpful and not pushy. More
by aclarkin20
Employees Worked With
John Finley
July 11, 2011
I felt my overall experience with this dealership was excellent. My salesman larry was excellent. He was very friendly and experienced. He was very efficient with his follow-up, and in the end got me excellent. My salesman larry was excellent. He was very friendly and experienced. He was very efficient with his follow-up, and in the end got me the car I wanted. He was a class act. I see myself using this dealership for years to come. More
by doctorjlb
Employees Worked With
Larry Pius
July 11, 2011
John Finley was exceptional and we closed the deal in 2hrs. He was very courteous, informative about the car & its features, and at no time did i feel any pressure to make a purchase. 2hrs. He was very courteous, informative about the car & its features, and at no time did i feel any pressure to make a purchase. More
by moedel
Employees Worked With
John Finley
July 08, 2011
I brought my car in to have the key fixed. Jay Nix the service manager dealt with me personally. In 5 minutes, the key was fixed and I was on my way. Jay Nix is fantastic. He wanted nothing but my sati service manager dealt with me personally. In 5 minutes, the key was fixed and I was on my way. Jay Nix is fantastic. He wanted nothing but my satisfaction. Jay is the reason to buy the car at this dealer! This has been my experience with both service calls. This is what you want from a dealer! More
by lsslovin
Employees Worked With
Jay Nix - Service manager
July 08, 2011
I had a fantastic experience all around working with Abeth. He has become my best friend through the process of the deal. I believe that the Freehold Mercedes-Benz is the place where customers are treat Abeth. He has become my best friend through the process of the deal. I believe that the Freehold Mercedes-Benz is the place where customers are treated as family and friends. I love the atmosphere, the wormth and the smiling faces all around. All of them made my day fantastic. Ruben and Abeth you are the best! More
by arhussain
Employees Worked With
Abeth Vincent, Ruben Santiago, and Barry Crincoli
July 03, 2011
We had a terrible experience many years ago w/MB We had a terrible experience many years ago w/MB dealership. MB of Freehold dissolved that experience and we are considering 2 more MB's because of We had a terrible experience many years ago w/MB dealership. MB of Freehold dissolved that experience and we are considering 2 more MB's because of their guidance and professionalism. Feeling more secure than we have with any other dealership we have dealt with. More
by JANICE ROMEO
Employees Worked With
Abeth Vincent
June 13, 2011
This is the best MB dealer for service in NJ. I visited a lot of MB places and they couldn't fix even small issues on my 08 c300. MB of Freehold is the only one I trust because they know what they doing and lot of MB places and they couldn't fix even small issues on my 08 c300. MB of Freehold is the only one I trust because they know what they doing and know how to find the problem without guessing. Service people very nice and knowable. Luke W. More
by lukew7
Employees Worked With
Rayan
May 15, 2011
My husband saw a CLK350 online. We went to the dealership. Sal was our sales associate. Sal had difficulty finding the car as it was not ready to be shown. It still needed to be cleaned up. He wan dealership. Sal was our sales associate. Sal had difficulty finding the car as it was not ready to be shown. It still needed to be cleaned up. He wanted us to wait til they did the cleanup but we said we understood and wanted to test drive it. Sal was polite and very knowledgeable about the car. When I noted some marks on the rear bumper, he said that it was a used car. So he was not in anyway trying to make me feel that we were buying a car that they had tried to make look like new. Also a dealership should not put a car online that is not ready to be shown. When Sal told us the price, he was 0.5K over the internet price and my husband had to point this out to him. We wanted to trade our Lexus in. My husband did research to see what his Lexus should be worth. Sal offered a number which was significantly lower. He brought in another man who he said was the sales manager. This man offered my husband what my husband thought the trade-in should. We all shook hands with a good faith deal since we wanted to return the next day to see the car cleaned up and leave a deposit. The next morning Sal called and I spoke to him. He said that they could not give us the money they committed to for the Lexus. He was courteous and said he did not want us to make the trip to find this out. In my opinion, they should have either not made an offer on the Lexus until they completed their research or they should have honored the amount or negotiated a lower price for the CLK. While the day of visit to the dealership was very positive, the fact that they reneged on our handshake agreement in less than 24 hours made MB of Freehold a business that is hard to recommend to a friend. More
by MSR350
Employees Worked With
Sal LaBarbera
