Ray Catena of Freehold - Mercedes-Benz Dealership

LET ME START BY SAYING THAT I AM A VERY SKEPTICAL PERSON.I HAVE TRUST ISSUES. AS A WOMAN I WAS SCARED TO WALK INTO THE DEALERSHIP. IN THE PAST I HAVE BEEN TOTALLY IGNORED AT OTHER MERCEDES DEALERS.. PERSON.I HAVE TRUST ISSUES. AS A WOMAN I WAS SCARED TO WALK INTO THE DEALERSHIP. IN THE PAST I HAVE BEEN TOTALLY IGNORED AT OTHER MERCEDES DEALERS.. I WAS GREETED VERY WARMLY BY THE RECEPTIONIST AND SALVATORE LARBARERA CAME OVER TO GREET ME.HE INVITED ME OVER TO HIS OFFICE (DESK) AND ASKED MANY QUESTIONS ABOUT WHAT I WAS INTERESTED IN.. I HAD A CERTAIN PRICE IN MIND HE HAD ANOTHER..WE WENT BACK AND FORTH A FEW TIMES WITH SAL DOING EVERYTHING HE COULD POSSIBLY DO IN ORDER TO GET ME MY PRICE.. I WAS SO HAPPY WHEN I GOT THE PRICE I COULD AFFORD. WE MADE ARRANGEMENT FOR ME TO PICK UP THE CAR IN A FEW DAYS..I TOLD EVERYONE WHAT A GREAT DEAL I GOT..NOONE BELIEVED ME..THEY ALL SAID THAT I COULD NEVER GET THE CAR FOR THAT INEXPENSIVE PRICE,THEY WARNED ME THAT I WOULD BE IN FOR A RUDE AWAKENING WHEN I WENT TO PICK UP THE CAR. I CALLED OTHER DEALERS..NO ONE CAME CLOSE TO THE PRICE I GOT. THIS MADE ME EVEN MORE STRESSED OUT. WHEN IT WAS TIME FOR ME TO PICK UP THE CAR..I WAS READY FOR THE BALL TO DROP...IT NEVER DID..THEY KEPT THEIR WORD AND EVERYTHING WENT SO SMOOTHLY..I WAS IN SHOCK!!! SAL IS THE MOST HONEST,KIND,UNDERSTANDING AND PATIENT SALESMAN I HAVE EVER MET.. THE CAR IS GORGEOUS, THE RIDE IS EXCEPTIONAL..THE RADIO IS OUTRAGEOUS, THE SOUND THAT COMES OUT OF THE RADIO MAKES ME FEEL LIKE I NEVER WANT TO TURN OFF THE CAR..IT IS A DREAM COME TRUE... More

Great first experience. Chantal was very knowledgable and friendly. She was extremely polite and asked alot of questions to make sure she was taking care of everything. friendly. She was extremely polite and asked alot of questions to make sure she was taking care of everything. More

Many thanks and praises to our super salesman, Joe Viverito. Great sales experience. Honest and forthright; knowledgeable and quick. Finance man, Barry Crincoli, is the best. Viverito. Great sales experience. Honest and forthright; knowledgeable and quick. Finance man, Barry Crincoli, is the best. More

The customer sevice is exceptional. I was greeted upon entering the dealership and Mr. Viverito is customer service oriented as well. Mr. Viverito was very friendly along with the entire staff. I received entering the dealership and Mr. Viverito is customer service oriented as well. Mr. Viverito was very friendly along with the entire staff. I received a great price for my wife vehicle and we are very satisfied with quality of work. The personal attenton and the services that we receive from Mr. Viverito and the dealership makes us feel special and we appreciate the way they treat customers and conduct their business. More

Joe, is always wonderful to deal with. I have no hesitations to recommend my family and friends to go see Joe V. My family and I have been dealing with Joe for years and I would not think of going hesitations to recommend my family and friends to go see Joe V. My family and I have been dealing with Joe for years and I would not think of going anywhere else. More

Paul Vallejo is an outstanding salesman. This is the second car that I have purchased with Paul's help. He explains everything correctly and gives the correct information on the questions that you may h second car that I have purchased with Paul's help. He explains everything correctly and gives the correct information on the questions that you may have. He has done the many phone calls, speaking to insurances and to the DMV on my behalf which helped me tremendously. I recommend that everyone goes to Paul Vallejo when purchasing their next vehicle!! More

I had a great experience at Mercedes Benz of Freehold with the help of Joesph and Barry Martin. I walked in and was given superb customer service and I felt very comfortable right off the bat. I got my n with the help of Joesph and Barry Martin. I walked in and was given superb customer service and I felt very comfortable right off the bat. I got my new GLK the same day and love driving it!Joesph was a no hassle, honest salesman who I would highly recommend. More

Paul Vallejo was excellent to work with. He was very informative on the product and was able to answer all of my questions in great detail. Paul was very easy to communicate my needs to and was very hel informative on the product and was able to answer all of my questions in great detail. Paul was very easy to communicate my needs to and was very helpful. I would highly recommend this dealership and Paul to my family and friends. Paul is first class More

I came into the dealership looking for a new car and the first person to help me was Paul. It was the best experience I have had at a car dealership in my life. Paul was honest, energetic and to the point first person to help me was Paul. It was the best experience I have had at a car dealership in my life. Paul was honest, energetic and to the point. He was not your typical car salesman and went above and beyond to find exactly what you wanted. I would highly recommend! More

This was our first Mercedes-Benz Experience. When we This was our first Mercedes-Benz Experience. When we first walked in Sal Labarbara came over to us, He was nice but things just didn't work out for This was our first Mercedes-Benz Experience. When we first walked in Sal Labarbara came over to us, He was nice but things just didn't work out for us. We left and returned back around 3 days later. We were lucky enough to be directed to PAUL VALLEJO, Sales Rep for MB of Freehold. Paul gave us a very warm greeting and ensured us that he was there to help us in our purchase with no pressure or games. Paul was very helpful supper energetic. He was always willing to go above and beyond to make us happy. He listened to our needs and figured things out for us. He gave us what we wanted in the vehicle and worked out a great deal. His integrity was everything. You don't see salesmen like him very often he's honest and a pleasure to do business with. I cannot say enough about Paul and the entire staff, sales, management team, and the maintenance crew at Mercedes of Freehold. I will definitely go back to see PAUL VALLEJO for our next MB purchase. If shopping for a MB, walk in and ask for PAUL VALLEJO. I am sure you will be as pleased as we were. By far this was the greatest car buying experience we have ever had. We know where we are going to purchase OUR NEXT MB FROM PAUL at MB of Freehold NJ! More