Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ray Catena of Freehold - Mercedes-Benz Dealership
Freehold, NJ
779 Reviews
Welcome to Ray Catena Freehold, your family-owned and operated Mercedes-Benz dealership serving the local community. Whether you're from Monroe, Old Bridge, Colts Neck, Howell, Morganville, or beyond; we're here to provide a world-class sales and service experience. We have an extensive inventory of new Mercedes-Benz vehicles, including popular models in the Mercedes-Benz CLA-Class, S-Class, and GLE. You’ll also have access to a great range of luxurious used cars, including some fantastic certified pre-owned Mercedes-Benz models. We look forward to serving you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 779 reviews
April 12, 2013
Enjoyed meeting Paul Vallejo as my Sales Person.Paul did an oustanding job selling me my new 2013 Benz.He was caring and did everything possible to make this the best Car buying experience at Mercedes Benz an oustanding job selling me my new 2013 Benz.He was caring and did everything possible to make this the best Car buying experience at Mercedes Benz of Freehold.Also enjoyed meeting Frank Mastrovito the new General Manager who promised me total satisfaction with my new purchase at his Dealership.In addition,Billy Dye did a good job with the various papers that closed the purchase. Enjoyed my day at the Dealership and I'm enjoying my new Benz ! More
by benzlex
Employees Worked With
Paul Vallejo, Billy Dye, Frank Mastrovito
April 08, 2013
Chantal Michaud was one of the most pleasant sales people I have ever dealt with. She wasn't pushy and was very patient while I chose a color with coordinating interior that I liked. She must have brought ou I have ever dealt with. She wasn't pushy and was very patient while I chose a color with coordinating interior that I liked. She must have brought out 6 cars for me to look at and let me test drive as many as I wanted. Her management team was exceptional as well. Not only did they make sure I was comfortable with Chantal they made sure I was comfortable with them as well. There was no going back and forth on price like other dealers, they gave me their best price and my husband and I felt it was fair. The most annoying part of purchasing a new vehicle is all the back and forth between your salesperson and the management team, at Mercedes Benz of Freehold there was absolutely NONE of that!!! From beginning to end it was a very smooth process. I now look forward to dealing with their customer service department which I heard is exceptionally easy to deal with as well. More
by LauraReina
Employees Worked With
Chantal Michaud
April 03, 2013
I had a great experience purchasing my vehicle from Mercedes Benz of Freehold- Nick was very knowledgable, friendly, professional and gave me a great deal without the hassle. He took the time to answe Mercedes Benz of Freehold- Nick was very knowledgable, friendly, professional and gave me a great deal without the hassle. He took the time to answer all of my questions including taking extra time to ensure that I knew how to operate all the options on my vehicle. Thanks Nick!! More
by mbfloyal
Employees Worked With
Nick Traina
April 02, 2013
mercedes benz of freehold was an amazing company to deal with. they worked with me every step of the way to get me the car and price range that i wanted. i was 100% happy with my experience and would reccom with. they worked with me every step of the way to get me the car and price range that i wanted. i was 100% happy with my experience and would reccomend all to go check them out. More
by seancorridon
Employees Worked With
Chantal Michaud, Lee Jooyeong
April 01, 2013
This dealer has terrible business ethics. The service dept does not care for customers. They are rude, calls do not get returned, days pass without knowing what is the problem with my car, Service Man dept does not care for customers. They are rude, calls do not get returned, days pass without knowing what is the problem with my car, Service Managers get contacted and neither one of them take the time to reply to customers. They always try to push unnecessary service items like engine flush, coolant flush etc. Never seem to know when your car is covered by extended warranty. There goal is to bang out customers for service over and over! Google "Freehold Mercedes reviews" and you will see other sites all give poor reviews for this dealer. But somehow they get lots of great reviews on dealerrater. Pretty confident that the have someone managing there online reputation by posting good reviews. More
by deputycag65
Employees Worked With
Dondi Pollera
April 01, 2013
Leased a C300. Process was quick. Price was fair upfront so no need to look anywhere else.Wanted keyless start and not many cars had it . They got me one of the few ones available. Would lease through them so no need to look anywhere else.Wanted keyless start and not many cars had it . They got me one of the few ones available. Would lease through them again More
by stip
Employees Worked With
Nick Traina
March 30, 2013
I just bought a new 2013 S550 with MB of Freehold, if you want a no pressure honest salesman you need to work with Larry Pius. I bought two mercedes in the past six months with Larry. The only car salesman I want a no pressure honest salesman you need to work with Larry Pius. I bought two mercedes in the past six months with Larry. The only car salesman I would ever recommend, and thats coming from a salesman in real estate. What makes MB of Freehold my dealership is Larry Pius. More
by lgreenberg2008
Employees Worked With
Larry Pius
March 30, 2013
It was a pleasure dealing with Paul as he was extremely friendly and very customer oriented. We were also helped by salesman Larry Pius who was also instrumental with the purchase of our new car. We have a friendly and very customer oriented. We were also helped by salesman Larry Pius who was also instrumental with the purchase of our new car. We have and will continue to recommend Mercedes of Freehold to friends and family as it had been a great experience. More
by stefkelly76
Employees Worked With
Larry Pius, Paul Vallejo
March 30, 2013
Paul was very helpful to me during my visit and perchase of my new vehicle, he was well articulate, explaining to me how the latest technology work in my car. of my new vehicle, he was well articulate, explaining to me how the latest technology work in my car. More
by ekimsolo
Employees Worked With
Paul Vallejo
