Ray Catena of Freehold - Mercedes-Benz Dealership

We made three visits to the dealership. Each time we got the attention needed. The negotiation was very smooth. Chantal and Frank were very polite and courteous. The experience with the dealership, and in the attention needed. The negotiation was very smooth. Chantal and Frank were very polite and courteous. The experience with the dealership, and in particular with Chantal and Frank, was very pleasant. Phone calls were returned promptly. No hesitation in recommending the dealership. More

Great job, we are so please to have met such a great salesmans, who worked very hard to please And help us for fill our needs... salesmans, who worked very hard to please And help us for fill our needs... More

I did not rate price as I used the Friends and Family program and therefore there was no real negotiation. The price of the E350 4-matic is very expensive in my opinion but that did not impact my comple program and therefore there was no real negotiation. The price of the E350 4-matic is very expensive in my opinion but that did not impact my complete satisfaction. More

I had some unclear information provided to me on the finance side. Difficulty in getting plates. It took sometime but was resolved to my satisfaction finance side. Difficulty in getting plates. It took sometime but was resolved to my satisfaction More

very attentive salesman.Paul Vallejo-- even though the car I bought was used, they had the ownership records, put new tires, waxed it and even listened to my best offer. They still call me for sales event car I bought was used, they had the ownership records, put new tires, waxed it and even listened to my best offer. They still call me for sales events and dinners...great dealership. More

Paul was very helpful in the purchase on the Mercedes-Benz. He was very attentive to all of our questions and concerns and made sure we were fulling comfortable with the car before the purchase. Mercedes-Benz. He was very attentive to all of our questions and concerns and made sure we were fulling comfortable with the car before the purchase. He cared more about satisfying the customer then just trying to make a sale. There needs to be more sales reps like Paul, still calls to check on us from time to time still. A++++++++++++ Dealership is like night and day from the Princeton dealership sales reps where rude and very unpleasant I would recommend this location for an all around great experience from start to finish. More

Nick was great, very easy to work with and a highly skilled person in terms of automotive knowledge. A very professional and courteous person who really values the customer. I will definitely refer him skilled person in terms of automotive knowledge. A very professional and courteous person who really values the customer. I will definitely refer him to family and friends. More

Paul did an outstanding job. He is an outstanding young man. This is the third car I have leased from your dealership and he was the best client advisor we have ever had. man. This is the third car I have leased from your dealership and he was the best client advisor we have ever had. More

After doing thorough research on the SUV we wanted, we decided that the ad from Mercedes-Benz of Freehold seemed to be the most promising. Went to the dealership and met Paul Vallejo. His friendliness and decided that the ad from Mercedes-Benz of Freehold seemed to be the most promising. Went to the dealership and met Paul Vallejo. His friendliness and attention to exactly what we were looking for, impressed us right away. He took us for a test drive and asked if we had any more questions. The price and mileage on the Jeep were both great, so we decided to buy it. He handled the mountain of paperwork and dealt with our insurance company several times. The next day, we came back and picked up our beautiful SUV! That was back in September 2012, and since then we have gotten many calls from Paul, checking to see how we liked our Jeep and were there any problems (which there weren't). We had a great experience there and would recommend them (and Paul) highly to anyone considering a new or pre-owned vehicle! More

From the moment that we entered this dealership our experience was nothing short of fantastic! Our salesman, Nick Traina, was throughly familiar with the vehicle models and was an absolute pleasure to experience was nothing short of fantastic! Our salesman, Nick Traina, was throughly familiar with the vehicle models and was an absolute pleasure to deal with. While it was our intention to purchase a new GL450 before we arrived, I would dare say that we ultimately bought the car at Mercedes-Benz of Freehold because of the pleasant atmosphere at this dealership and the professionalism of the people who work there. I would highly recommend them, and I hope to do business again with Nick in the future. Yours truly, J. Farrell More