Ray Catena of Freehold - Mercedes-Benz Dealership

We were very pleased with out experience. We were in the search for a car for a few months now and a Mercedes is what we wanted. We went to one dealership before and then we were just in Freehold for some search for a car for a few months now and a Mercedes is what we wanted. We went to one dealership before and then we were just in Freehold for some other reason and decided to stop by at Mercedes Benz of Freehold. We did not think we were going to leave with a car; we were just browsing! We initially were looking to buy Pre-Owned Certified during our search but were open (barely) to leasing a new one. Sometimes the salesmen will want to clear inventory by pushing towards CPO vehicles, but often times they want to sell the new ones. We were vey pleased with Paul; he did not push us in one direction or another. He showed us every option available for our needs in both the CPO and New vehicles. (At other dealers, we asked to look at one, but they would push us to another; specifically when we went to Audi, we wanted to look at a Q7, but the salesman kept telling us we didn't need a Q7 and that wasn't for us and kept pushing us towards the Q5. It made the trip very displeasing.) We were there for a long time, but Paul was not impatient. He ran back and forth through the dealership finding the perfect car for us. No other salesman would have ventured the huge inventory several times in the heat; he went above and beyond his job as a client advisor. He has a great personality and is all about making the client comfortable. He offered us food and drinks and ensured we were feeling good through out the whole process. When were browsing and making our decisions, Paul offered details and advice that were very helpful in deciding which car we wanted. He was very thorough in describing the features when we did choose one. He made sure we were well-informed before we made our final decisions. Had it not been for the wonderful staff we interacted with at the dealership and especially Paul, we would have left without a new car and continued our search elsewhere. We were planning to return to go to another dealership or returning to the one we visited before. We could not be happier with our visit, the service we received, the staff, and especially our new car. We almost did not visit this dealership had we not been in the area that day. The staff was so lovely, we could not resist leaving that day without out car. (Also the perks of being a customer definitely helped us make a deal!) I would definitely recommend this dealership to any one in the search of a new or CPO car. They don't only have Mercedes, they also had a few other brands. While Mercedes was our number one choice when we were searching, we were looking at Escalades, Audi as mentioned before, and a few other comparable vehicles. The Mercedes-Benz of Freehold is definitely the best dealership and the best business of any kind that we have been to, and Paul Vallejo is the best client advisor we have ever encountered. More

Outstanding customer service, very personable, not pushy...this is our 2nd purchase with Chantal within the year..will be back for our 3rd in a few months!! pushy...this is our 2nd purchase with Chantal within the year..will be back for our 3rd in a few months!! More

Robert John Lisi was excellent! Impeccable service! He was patient, knowledgeable, and helped us navigate getting a car we love. I would recommend this dealership. was patient, knowledgeable, and helped us navigate getting a car we love. I would recommend this dealership. More

Paul Vallejo represents Mercedes-Benz of Freehold with pride, professionalism and extraordinary competence. He is to be commended for his excellence, highly professional demeanor and his positive attitud pride, professionalism and extraordinary competence. He is to be commended for his excellence, highly professional demeanor and his positive attitude. He truly made my car buying expereince productive and pleasant and I will gladly recommend him to my family and friends for their future car buying needs. I would like to thank Paul for making me feel like I was the only person at the dealership that day. He truly went above and beyond, and thanks to him I am the proud owner of a 2014 E-Class E350. Thanks Paul, you are the best!!!!! More

What a pleasure dealing with Paul Vallejo and Mercedes Benz of Freehold. We are so happy with our new car. We cannot say enough about Paul and his natural ability in making us feel so comfortable throug Benz of Freehold. We are so happy with our new car. We cannot say enough about Paul and his natural ability in making us feel so comfortable throughout the entire process of choosing the right vehicle. He was so knowledgeable, professional and genuinely concerned that we made the right decision. Everyone we dealt with made the new car shopping experience a delight. We have nothing but praise about Paul and will surely recommend him and the dealership to others. hrc More

It was a pleasure to work with Paul Vallejo, he was both professional and courteous. Paul made the process of selecting and purchasing our new car an easy and enjoyable experience. We would highly recomme professional and courteous. Paul made the process of selecting and purchasing our new car an easy and enjoyable experience. We would highly recommend Paul and Mercedes Benz of Freehold. More

Wanted to Thank Paul and Billy for a great customer service experience at Mercedes -Benz of Freehold. Paul is very helpful and knows the product line very well. He has great interpersonal skills and is service experience at Mercedes -Benz of Freehold. Paul is very helpful and knows the product line very well. He has great interpersonal skills and is wonderful to work with. I also have to mention Billy is a great Finance Manager who made the process very easy. I highly recommend this dealership for quality and excellent customer service. Thank you! - Nancy Arent More

This was an experience I was not too excited about, but once I met Paul and Anthony, they made everything fun and professional. I would recommend both of them to everyone. They truly care about the custo once I met Paul and Anthony, they made everything fun and professional. I would recommend both of them to everyone. They truly care about the customer and making it the best experience possible. Thank you guys so much! More

I purchased my first Benz at Freehold and from the moment I walked in I felt like loyalty, everyone was professional and helpful I will purchase all my future Mercedes from there. Thank you guys for the best I walked in I felt like loyalty, everyone was professional and helpful I will purchase all my future Mercedes from there. Thank you guys for the best buying experience I've ever had!! More

Our experience with Paul exceeded our expectations. His professionalism and thoroughness was like none we had ever experienced. We would Recommend Paul and Billy to our friends and family any day. Thank yo professionalism and thoroughness was like none we had ever experienced. We would Recommend Paul and Billy to our friends and family any day. Thank you so much for the experience. More