Ray Catena of Freehold - Mercedes-Benz Dealership

Anthony Tango was extremely helpful and went out of his way to meet my needs. My car buying experience was stress free. This is why I have given my experience a rating of "5-Great". I will highly reco way to meet my needs. My car buying experience was stress free. This is why I have given my experience a rating of "5-Great". I will highly recommend Anthony and Mercedes of Freehold to my friends and family. More

I would like to thank Chantal Michaud making my dream come true also big thanks to Mr. Lee Jooyeong and Billy Dye for making this deal possible. This was best car buying experience ever. I did get fantas come true also big thanks to Mr. Lee Jooyeong and Billy Dye for making this deal possible. This was best car buying experience ever. I did get fantastic deal on the car and also fantastic deal on trade. I came all the way from Indiana and walk away with best car EVER. Chantal was very professional and knowledgeable and super nice from the start to end. Team MB of Freehold you so much for everything I could not thank you guys enough :) More

We dropped our 2008 Mercedes off the evening prior to it being serviced. The overnight drop box was convenient and we had no problem locating the envelope to fill out, as well as a pen to write with. The being serviced. The overnight drop box was convenient and we had no problem locating the envelope to fill out, as well as a pen to write with. The area was well lit and we did not feel uneasy about leaving the car. I might add... we never made an appointment ahead of time. We happened to be in the area and decided it was best to have the car serviced (tire problem). I had intended to call the dealership the next morning, but I was pleasantly surprised when I received a phone call from Mary first thing in the a.m. with a diagnosis and cost for repairs. Mary was very nice to speak with on the phone, and she was knowledgeable about the repairs that were needed. The completion time for the repair was first rate. The car was ready in just a few hours and when we arrived to pick up the car, it had been washed complimentary. Mercedes Benz of Freehold went over and above servicing this vehicle, when they could have made us wait without scheduling the appointment ahead of time. I would have liked to discuss a few issues I have with my car with a service manager, but there was a meeting in progress and no one was available, but no problem, I can discuss at a later time. I felt that my vehicle was expertly serviced and would recommend this dealership over any other. Thank You for your help! More

Upon arrival, I experienced exceptional customer service. I was immediately greeted yet given the freedom to look around without being followed or having to listen to a push, money-hungry sales person. Aft I was immediately greeted yet given the freedom to look around without being followed or having to listen to a push, money-hungry sales person. After browsing and identifying a a few cars of interest, I sat with Paul Vallejo, my sales consultant, who was very hospitiable, patient, and knowledgeble. My visit was exactly what I had hope for or more (pleasant and pressure-free). Along with the geniune warmth of Paul and the other Mercedes Freehold staff, there are vehicles available for every budget and countless models from which to choose, and not limited to Mercedes exclusively. The Freehold dealership also sells other new/used brand cars. How I am treated and valued when I'm paying for a serivce matters more to me than merely the product or service itself. It's a package deal for me. Provide me with exceptional customer service AND a consistently realiable product/serivce, and I will become an instant, loyal customer. Seriously, if you're going to buy a dependable, luxury car, buy a Mercedes, and if/when you're going to buy your Mercedes, buy it from the Freehold dealership. I did, and with Paul's guidance, I drove home that same day with a very welll-priced Mercedes. More

We recently purchased a car from here and we are very pleased with the experience thanks to Chantal Michaud. She answered all of our questions and was very friendly. We will definitely come back for anot pleased with the experience thanks to Chantal Michaud. She answered all of our questions and was very friendly. We will definitely come back for another car! More

Overall, working with this dealer and Chantal was a wonderful experience. I had a lot of questions and Chantal always responded in a timely and pleasant manner. I am very pleased with my new 2014 GLJ25 wonderful experience. I had a lot of questions and Chantal always responded in a timely and pleasant manner. I am very pleased with my new 2014 GLJ259BT and would highly recommend this dealer and Chantal. More

Chantal was very pleasent to deal with she did what she said she would do and always follows up with a phone call....would buy a car from Freehold Mercedes anytime.... Jim Martin said she would do and always follows up with a phone call....would buy a car from Freehold Mercedes anytime.... Jim Martin More

Working with this dealer was a pleasant experience. This is the third auto that I have purchased from this dealer. Our sales rep was Chantal Michaud. She was very efficient and working out the details of th is the third auto that I have purchased from this dealer. Our sales rep was Chantal Michaud. She was very efficient and working out the details of the sale was handled very smoothly. When it came to picking up the new auto, all of the paperwork was ready to be signed and Chantal was very helpful in going through the process. More

Our client advisor Chantal C. Michaud was awesome. She answer all our questions and work with us and got us a great deal. Her level of professionalism was great. answer all our questions and work with us and got us a great deal. Her level of professionalism was great. More

From the beginning it was a very enjoyable experience. We were very satisfied from a customer's point of view with Anthony Tango's salesmanship, his knowledge of the C-300 and his ability to make us feel com were very satisfied from a customer's point of view with Anthony Tango's salesmanship, his knowledge of the C-300 and his ability to make us feel comfortable. More