Ray Catena of Freehold - Mercedes-Benz Dealership

Clean, Friendly , Knowledgeable, builds relationships with customers, I've purchased over 30 cars here and the people there are the reason I keep coming back. I can go buy other high end cars, but I don with customers, I've purchased over 30 cars here and the people there are the reason I keep coming back. I can go buy other high end cars, but I don't. I go to Freehold Mercedes because of the people that are there. More

Exceptional customer service! Chris Paserba & driver Paul are the BEST in the service dept! John Farrell is an excellent sales associate! This dealership has the best leadership, Chris Paserba & driver Paul are the BEST in the service dept! John Farrell is an excellent sales associate! This dealership has the best leadership, Leigh! More

Very unprofessional & they lie! Very poor customer service! I would not recommend taking your car here. Save yourself a headache & goes someplace Reputable! Very poor customer service! I would not recommend taking your car here. Save yourself a headache & goes someplace Reputable! More

Outstanding service and prompt response. Never had to fear about pricing they always do the right thing! Never had to fear about pricing they always do the right thing! More

Truly an excellent Service Dept! My phone calls were picked up on the first ring every time. Everyone is extremely sincere. They offered me the most prompt appointments. My service My phone calls were picked up on the first ring every time. Everyone is extremely sincere. They offered me the most prompt appointments. My service advisor Marion Lake is always very courteous and professional. She goes beyond to make sure that my waiting time was not unnecessarily too long. I will surely purchase my future vehicles from Ray Catena of Freehold. Thank you! More

Hands down the best dealership I have ever used. I have owned some great luxury cars in my life , but I have never had such tremendous service. I will never use another dealer …. They have my b I have owned some great luxury cars in my life , but I have never had such tremendous service. I will never use another dealer …. They have my business for life. Sometimes when you buy a car you have a great salesmen, but then down the line when it comes to service , you are just a number in the system …with Catena , you are a valued guest . Huge difference in your overall experience, you aren’t just thrown into the system and forgotten . Chris Paserba goes above and beyond any expectation I could ever have. He takes every call with a kind and empathetic tone. He is always so cheerful and accommodating. I simply can’t say enough. Thank you Chris and team ! You are awesome. More

I just recently had my Mercedes serviced at Ray Catena of Freehold. Taylor Negron is always my service advisor, and he is extremely professional and really a pleasure to work with, He is very thorough in mak Freehold. Taylor Negron is always my service advisor, and he is extremely professional and really a pleasure to work with, He is very thorough in making sure everything gets serviced properly, that it’s done in a timely manner, and that I am kept informed throughout the process. I highly recommend him as a service advisor and the dealership for service. More

Service advisor Mary Sabine is always a pleasure to deal with she makes the service enjoyable and never feel taking advantage of with she makes the service enjoyable and never feel taking advantage of More

Excellent experience! This is the third vehicle I’ve purchased from Ray Catena of Freehold and the process went smoothly and without any pressure. Thanks Mudassir and Stev This is the third vehicle I’ve purchased from Ray Catena of Freehold and the process went smoothly and without any pressure. Thanks Mudassir and Steve for a fair deal and a vehicle my family is very happy with. More