Ray Catena of Freehold - Mercedes-Benz Dealership

Overall the experience at MB of Freehold was great. Chantal was working with me for a few weeks in helping me find a 2014 S 550 and when the dealership got the new S class in, Chantal notified me right Chantal was working with me for a few weeks in helping me find a 2014 S 550 and when the dealership got the new S class in, Chantal notified me right away so that i could have a look at it. Of course i loved the car and decided to buy it that same night. The buying process went smoothly and quickly. Chantal answered all the questions i had ,wrapped up the deal, and i was able to take the car home the same night just before closing time. I had a great experience at MB of Freehold, i would strongly recommend the dealer and Chantal to anyone looking to buy from this dealer. More

It was an amazing, out of the world experience dealing with the team at MB of Freehold, Very very professional and very thorough on explaining everything about the car. They took a lot of time in showing with the team at MB of Freehold, Very very professional and very thorough on explaining everything about the car. They took a lot of time in showing all the models and features of the cars we were interested in. Everyone should buy a car from MB of Freehold. More

All the employees mentioned above were businesslike and yet very courteous, They were very friendly who made our experience a day to remember. At the end of the transaction we could not help but take pictu yet very courteous, They were very friendly who made our experience a day to remember. At the end of the transaction we could not help but take pictures with Billy Tolles with our Toyota Rav4 in the delivery room to help remember the wonderful occasion! More

The whole team over at Freehold Mercedes was incredibly helpful, and incredibly professional. They were straight forward and honest, and an overall pleasure to work with. They were able to locate me the ve helpful, and incredibly professional. They were straight forward and honest, and an overall pleasure to work with. They were able to locate me the vehicle I was looking for in their current stock and have me drive home in it the same day, not to mention quickly and easily provide me with a generous offer on my trade in. Thanks to Chantal, Val, Barry & the whole team!!! More

I had the pleasure of dealing with Rob Frazette (Sales) and Nick Traina (Finance) at Mercedes Benz of Freehold. Rob was superb. He listened to what I wanted. He found the car I was looking for at a sister and Nick Traina (Finance) at Mercedes Benz of Freehold. Rob was superb. He listened to what I wanted. He found the car I was looking for at a sister dealership in NYC. He had the car shipped to Freehold. He kept me informed of progress via email. He also found me a program with my airline that gave me a discount. Nick was also superb. He came in early on a Saturday morning to accommodate my schedule and complete the transaction. When I arrived, all the paperwork was ready and all I needed to do was sign. Nick made the process easy and stress free. I strongly recommend both Rob and Nick to anyone that wants an easy and pleasant experience buying a car. I referred my own parents to Rob and Nick who also had a pleasant experience buying their car. More

My husband and I has been shopping around for a new vehicle for me, and although any Mercedes Benz dealership was the last place I thought we'd end up, walking into Mercedes Benz of Freehold, NJ was th vehicle for me, and although any Mercedes Benz dealership was the last place I thought we'd end up, walking into Mercedes Benz of Freehold, NJ was the best car buying decision we made! The staff at MB of Freehold that we dealt with were wonderful. From the minute we told our fantastic Sales Person Gayle Dimitri exactly what I wanted in a Mercedes she never stopped until she found me exactly what made me happy the Mercedes Benz CLA250 :). We truly received top notch service from Gayle, Barry Martin the New Car Sales Manager, Billy Dye the Finance Director and General Manager Frank Mastrovito. What an awesome team of professionals! Our entire experience & transaction went smoothly you've got repeat customers in us for sure! Thanks Gayle! More

I purchased a used car from Robert. He took the time to familiarize himself with the make and model (Mazda 3I) and made my daughter feel quite comfortable with the car. Robert's knowledge and friendly mann familiarize himself with the make and model (Mazda 3I) and made my daughter feel quite comfortable with the car. Robert's knowledge and friendly manner was most welcome. He made the whole experience enjoyable and as painless as possible. I would not hestitate to purchase from the dealership in the future and would welcome working with Robert again. More

The level of customer service was excellent, and as a customer I value the personal attention that was given to me. Chantal has a thorough knowledge of the vehicles, and is able to explain everything abo customer I value the personal attention that was given to me. Chantal has a thorough knowledge of the vehicles, and is able to explain everything about them. More

Nothing but bad news! Disorganized and totally impersonal. If you want to spend 6 or 7 hours of your day and NOT be able to purchase a car without any financing necessary, this is the place to go. impersonal. If you want to spend 6 or 7 hours of your day and NOT be able to purchase a car without any financing necessary, this is the place to go. No respect for YOUR time. Only concern is corporate policy and profits, not the customer. Worst Mercedes Benz dealer I have ever dealt with. The also only seem to positive reviews??? More

I went to visit the dealership, Mercedes-Benz of Freehold to check out a 2007 Toyota Camry that I saw online and I wasn't disappointed. The car was clean with low mileage and my sales consultant Chantal Mich to check out a 2007 Toyota Camry that I saw online and I wasn't disappointed. The car was clean with low mileage and my sales consultant Chantal Michaud made my overall experience at Mercedes-Benz of Freehold exceptional and level of customer service made it a pleasure to deal with. I was greeted by Chantal Michaud who was very knowledgeable and make sure I left completely satisfied. I would highly recommend anyone looking to purchase a vehicle to go by and visit Chantal. More