Ray Catena of Freehold - Mercedes-Benz Dealership

Mercedes Benz of Freehold was an excellent experience. I purchased my white ML 350 in less than an hour.Sales Associate Gayle Dimitri promptly welcomed me upon visiting the show room and walked me thru the purchased my white ML 350 in less than an hour.Sales Associate Gayle Dimitri promptly welcomed me upon visiting the show room and walked me thru the various options and colors and extras I could request in the car. I owned previously a ML 320 CDI so I knew what I wanted. She knew a lot of details about the car and small details that made me feel confident about purchasing the car. We took a test drive and discussed many options and availabilities. She had access to the inventory on and off site and help me get the car exactly I wanted. I felt comfortable and happy to have chosen Freehold and give them 5 star rating in customer service, speed, friendliness and service are excellent. I would and will recommend any friend and family to Gayle to purchase a Mercedes Benz any time !! I wish all the best to the Mercedes Benz of Freehold to all there staff and departments and especially to Gayle Dimitri.... I love the car and thanks a lot for making it so enjoyable and easy to buy my new car !!! N. Dias ML 350 Owner More

Gayle was extremely personable and professional through out the entire transaction. Ms. Dimitri possesses a vast knowledge about the products that she sells and provide us with a pressure free and pleasan out the entire transaction. Ms. Dimitri possesses a vast knowledge about the products that she sells and provide us with a pressure free and pleasant buying experience. More

I purchase a Audit Q5 from Mercedes of Freehold, even though I Willie Barron was not the original salesman. I just want to say that he was a tremendous help and resource to me. He when above and beyond though I Willie Barron was not the original salesman. I just want to say that he was a tremendous help and resource to me. He when above and beyond to help me. I'm a Vice Presiden at PNC Bank and work in the sales & SERVICE industry. Willie and Robert Lisi, (who delivery my car to Philly) was very helpful. More

Giuseppe , Tamer, and Lisa were all wonderful. BEST Mercedes Dealership in New Jersey and East Coast. I have a 2010 s550 that had a suspension problem that Freehold Mercedes fixed in a day , I was give Mercedes Dealership in New Jersey and East Coast. I have a 2010 s550 that had a suspension problem that Freehold Mercedes fixed in a day , I was given a loaner even tho I didn't buy my mercedes from them . They're great . Always will go back to them. More

OUTSTANDING SERVICE! Mercedes Roadside Assistance brought me to Mercedes-Benz of Freehold after my fuel pump failed on one of our fleet cars. When I arrived at the service entrance I was greeted immediately me to Mercedes-Benz of Freehold after my fuel pump failed on one of our fleet cars. When I arrived at the service entrance I was greeted immediately by the service manager Dondi Pollera who told me he would get the car into a service bay right away so they could diagnose the problem. He then brought me inside and introduced me to Mary Sabine. From the stack of awards on her desk I knew Mary was going to take good care of me. You can be sure that she delivered! We completed the induction paperwork and she escorted me upstairs to the customer lounge. It was beautifully appointed and peaceful - a great place to relax or catch up on work. The dealership provided a complimentary luncheon. Mary communicated with me regularly during my stay - my car was quickly diagnosed and repaired, the technician even fixed a couple of things he noticed while inspecting the vehicle. This was one of the best service experiences I have ever had. Dondi and Mary took a disastrous beginning of my day and turned it into an enjoyable and productive experience. They really know what they are doing - they really understand service! You can be sure I will return and I will be buying my next Mercedes from Mercedes-Benz of Freehold. More