Ray Catena of Freehold - Mercedes-Benz Dealership

leased a Mercedes SUV Chris was very professional and knowledgable during my Mercedes trade-in and lease on my new car. He was friendly and worked very hard to make sure e Chris was very professional and knowledgable during my Mercedes trade-in and lease on my new car. He was friendly and worked very hard to make sure everything was completed in the time frame was was looking for. I love my new car and would definitely recommend Chris as a Sales assoc. He is a great guy to work with! Linda More

Chris is an amazing salesman! Chris was so friendly and very knowledgeable about the car we wanted to purchase. He made our buying experience very easy. We left there with such a Chris was so friendly and very knowledgeable about the car we wanted to purchase. He made our buying experience very easy. We left there with such a great feeling with our new E300 . Thx Chris ! More

Easiest car buying experience I ever had I have been buying new cars for over 30 yrs n I have to say this is my first Mecedes and It was the best and easiest I ever dealt with. Maybe it was j I have been buying new cars for over 30 yrs n I have to say this is my first Mecedes and It was the best and easiest I ever dealt with. Maybe it was just the luck of the draw that I got Gina but I have to say it was great!! Thank you. More

Love my E300 Chris was awesome. We test drove a few vehicles and he answered all of our questions with a smile. Chris was a pleasure to work with and the entire Chris was awesome. We test drove a few vehicles and he answered all of our questions with a smile. Chris was a pleasure to work with and the entire staff was very friendly and accommodating. More

Outstanding & Accommodating Experience with Chris Popin Chris was very professional, polite and worked with me to get the exact vehicle I wanted. Highly recommend to anyone looking for a Mercedes to see C Chris was very professional, polite and worked with me to get the exact vehicle I wanted. Highly recommend to anyone looking for a Mercedes to see Chris Popin. More

Excellent Mercedes Buying Experience with Chris Popin We had a truly pleasurable car buying experience with Chris Popin. Chris responded immediately to our email requesting a quote for a custom built We had a truly pleasurable car buying experience with Chris Popin. Chris responded immediately to our email requesting a quote for a custom built 2017 Mercedes GLE 350. He asked questions to determine if we qualified for any discounts. Even though we did not qualify for a Mileage Plus Fleet discount of $1,500, he arranged for a discount of $1,000 in lieu of that. Chris was always glad to revise the quote anytime we made changes to the vehicle configuration. His final quote was excellent and beat all the other dealerships we contacted. Once we accepted his quote and placed a deposit, Chris kept us informed every step of the way regarding the status of the car and what actions were required of us prior to the delivery date. Chris was always very clear, organized, professional and transparent in his communications, whether in person or via email. He was always responsive to any concerns that we had and we are impressed with the way Chris put us at ease with his kindness, sincerity and good sense of humor. We would definitely recommend the professional services of Chris Popin for your car buying needs. More

Great experience. Best service, very acccomodating to our needs and Jack Coffey made us feel like family. I would recommend to others. We will buy our next Mercede Best service, very acccomodating to our needs and Jack Coffey made us feel like family. I would recommend to others. We will buy our next Mercedes with Jack...it was a great experience. More

First Mercedes Thank you Gena Pantano for your expert help in getting us into a beautiful car. You helped us through the process in finding the right car as our firs Thank you Gena Pantano for your expert help in getting us into a beautiful car. You helped us through the process in finding the right car as our first Mercedes! The dealership was professional and provided great service in getting off in our new adventure! More

My Gratitude to Chris Gioffre and His Team I was very concerned going into the repair without knowing the length of the repair and potential cost for our 2005 Mercedes SLK 350 2 weeks ago. I ha I was very concerned going into the repair without knowing the length of the repair and potential cost for our 2005 Mercedes SLK 350 2 weeks ago. I had engine trouble and needed an honest diagnosis of the situation. That's why I brought it to Chris Gioffre 's attention as I have known him for many years as the service manager at Ray Catena Lexus of Monmouth and Freehold. We purchased and serviced many of our family vehicles there. Chris and his service centers have always provided excellent services to our family. Ray Catena's family tree is growing and currently Chris is over seeing the service centers not only at Lexus of Monmounth and Freehold, but also at Freehold Audi and Freehold Mercedes. Of all the service centers Chris is overseeing as the manager, I would of appreciate that he could just place a call to the dealership to expect my car to be serviced. What Chris did after his initial communication with the service center was just out of my expectation. He was there every step of the way from the day I have the car towed into the dealership (from East Brunswick NJ) , while it was exam by the service consultant Richard, (also a top notch professional) and going over the details of the repair...... until the end. There are not enough words that I can express my gratitude to Chris, even thou it might be another day of work for him..... I sincerely appreciate Chris and his team for what they done and I am thankful to have high quality service centers to go to after purchasing premium cars from Ray Catena Dealerships over the years. If you are looking for TRUST, RELIABILITY, DEPENDABILITY, EXCELLENT SERVICE, you will find it wiith Chris Gioffre at his Ray Catena Service Departments! More

Excellent Service & Experience Gina truly provided world class customer service through the entire car buying process. She kept in constant communication with me and was able to an Gina truly provided world class customer service through the entire car buying process. She kept in constant communication with me and was able to answer all of my questions (even on her day off)! When it was time to pick up the car she had all of the paper work ready to go for a quick delivery. Gina personally followed up with me the day after purchasing the vehicle to make sure I was enjoying the car. I informed her of how incredibly happy I was with the car itself but that I was having an issue using one of the features. Gina took the time to explain to me (again) how the feature worked as well as some of its nuances. At the end of the day she was able to fix my issue without having me reach out to technical support. Truly first class service. More