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Ray Catena of Freehold - Mercedes-Benz Dealership

Freehold, NJ

4.3
779 Reviews
Welcome to Ray Catena Freehold, your family-owned and operated Mercedes-Benz dealership serving the local community. Whether you're from Monroe, Old Bridge, Colts Neck, Howell, Morganville, or beyond; we're here to provide a world-class sales and service experience. We have an extensive inventory of new Mercedes-Benz vehicles, including popular models in the Mercedes-Benz CLA-Class, S-Class, and GLE. You’ll also have access to a great range of luxurious used cars, including some fantastic certified pre-owned Mercedes-Benz models. We look forward to serving you!
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4380 Route 9 South

Freehold, NJ

07728

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Showing 779 reviews

November 06, 2018

Could not have asked for a better experience. Dealership was wonderful. Our salesman, Matt was a pleasure to work with. We completed the deal in less than 30 minutes. Could not be happier. Thank More

by nickf126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan who explained all of the car's features was excellent. , Matt Rafla
Nov 07, 2018 -

Ray Catena of Freehold - Mercedes-Benz Dealership responded

Thank you for taking the time to share your review with us! It is a pleasure to know that Matt provided you with such excellent assistance and we hope to see you again!

November 05, 2018

Exceptional Experience, Again :) This was the second time I've leased a car from Gina (Pantano). From start to finish, the entire experience was hassle-free, informative, and just a p More

by bwaddleton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Pantano
Nov 05, 2018 -

Ray Catena of Freehold - Mercedes-Benz Dealership responded

Thank you for sharing your review with us! It is a pleasure to know that Gina continues to provide you with such excellent assistance. We appreciate your loyalty and are happy to hear that you are loving your new SUV!

November 05, 2018

Outstanding It was the best and most professional and caring experience I’ve ever had purchasing a car. We felt special the way we were treated was almost like we More

by Momsbenz2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George helped me set up my remote start and other things I didn’t know how to work now I am set. Thank you George , Alex Aravena
Nov 06, 2018 -

Ray Catena of Freehold - Mercedes-Benz Dealership responded

Thank you for taking the time to share your review with us! It is a pleasure to know that Alex went above and beyond to provide you with such excellent assistance. We look forward to seeing you again in the future!

October 28, 2018

Great salesman I walked in on Tuesday to talk to Matt Rafla because he handled the purchase of my wife's car almost 2 years ago. On Wednesday, I drove out with a ne More

by Happyguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rafla
Oct 29, 2018 -

Ray Catena of Freehold - Mercedes-Benz Dealership responded

Thank you for sharing your positive review with us! It is a pleasure to know that Matt provided you with such excellent assistance throughout your car shopping experience. We appreciate your loyalty and hope that you and your wife are both enjoying your Mercedes-Benz!

October 17, 2018

Outstanding service Dondi Polera and Mary Sabine are two of the most outstanding service people I have ever dealt with in my life. They make the service experience actual More

by Micara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dondi Polera, Mary Sabine, Jack Coffey
Oct 18, 2018 -

Ray Catena of Freehold - Mercedes-Benz Dealership responded

Thank you for taking the time to provide us with your positive feedback. It is a pleasure to hear that your service experience was outstanding thanks to Dondi and Mary! Please do not hesitate to reach out with any questions. We look forward to seeing you in the future!

October 16, 2018

Outstanding service. Makes servicing your car very easy. Terrific service department. The service manager and his staff makes servicing your car so easy. Very accommodating with loaner cars. Very knowledgab More

by iteach07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donde Polara and Mary Sabane
Oct 17, 2018 -

Ray Catena of Freehold - Mercedes-Benz Dealership responded

Thank you for sharing your positive feedback with us. We're so happy to hear that your service visit was outstanding and made easy. Please feel free to reach out with any questions, comments, or concerns. We look forward to seeing you in the future!

October 08, 2018

Reliable, trustworthy, honest in their recommendations. I have had my 2007 S550 serviced at Freehold M/B many times and have always found them to be honest and fair. My recent visit to have my vehicle servi More

by patica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Moretti
Oct 08, 2018 -

Ray Catena of Freehold - Mercedes-Benz Dealership responded

Thank you for sharing your positive experience with us! We are happy to hear that our Rich, as well as our whole team, continues to provide you with such excellent assistance and we hope to see you again in the future!

September 23, 2018

Always Outstanding Service. From service scheduling with Lisa; Service Adviser Mary Sabine; Service Manager Dondi and my favorite Technician Nick Carter, my car is well serviced More

by dennisA243
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Sabine, Dondi, Lisa, Nicholas Carter
Sep 24, 2018 -

Ray Catena of Freehold - Mercedes-Benz Dealership responded

Thank you for taking the time to share your review with us! It is a pleasure to know that Kisa, Mary, Dondi, and Nick all provided you with such excellent assistance. We hope to see you again!

September 18, 2018

They Best Dealership of my car-buying lifetime! I LOVE my CAR. I LOVE this Dealership. They treat Me and my Car like they LOVE US back! This Dearlershp is what Excellent Sales and Service looks li More

by carolyn111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leigh Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Farrell Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Chanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Sabine, Dondi Pollera, Taylor Negron, Michael Lonigro, Brandon Peten, Lisa Lando, Matt Bower, Robert Lisi
Sep 19, 2018 -

Ray Catena of Freehold - Mercedes-Benz Dealership responded

Thank you for sharing your review with us! It is a pleasure to know that our team continues to provide you with such excellent assistance and we look forward to seeing you again!

September 14, 2018

Mary Sabine, the main reason I continue use this dealership! Mary Sabine is the most professional service advisor Ihave dealt with in my 50 plus years of buying cars! No matter what issue brings me to the deal More

by lvtofly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dondi Pollera
Sep 17, 2018 -

Ray Catena of Freehold - Mercedes-Benz Dealership responded

Thank you for taking the time to share your positive review with us! It is a pleasure to know that Mary and Dondi went above and beyond to provide you with such excellent assistance and we look forward to seeing you again in the future!

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