Ray Catena of Freehold - Mercedes-Benz Dealership

Best Car Buying Experience I’ve Ever Had This was the best car buying experience I’ve ever had. The dealership was beautiful, spotless and super friendly. I was treated by two friendly recep This was the best car buying experience I’ve ever had. The dealership was beautiful, spotless and super friendly. I was treated by two friendly receptionists who offered beverages and called Matt to the floor for our appointment. Matt Rafla was a pleasure to work with and I will certainly refer friends to him, as well as this dealership. His ability to be both professional and personable is rare in this business. I look forward to working with him in the future at this Catena dealership Additionally, Nick was delightful and knowledgeable. He was able to teach me about the car without making me feel out of touch with the technology! They are a great team! Best of luck to everyone in the new year! More

Shop no Further I have bought 5 cars from Nick and this dealership and wouldn’t go anywhere else. Nick has answered calls when he’s not working and always delivered i I have bought 5 cars from Nick and this dealership and wouldn’t go anywhere else. Nick has answered calls when he’s not working and always delivered in a timely fashion when I’ve called him at work. He has never oversold me and has continued to be part of my cars life long after I have left the dealership. I am not a warm and fuzzy person and am not looking for a “yes” man but an honest one, that’s why I needn’t look any further and I am waiting for the arrival of my 6th now. Leigh has also been nothing but kind, helpful and understanding. No concern has been to great or small for her to handle and truly listen and resolve. More

A+ for Alex Working with Alex on the sale of my first Mercedes was all around a positive experience. I am thrilled with my car! I look forward to buying my next v Working with Alex on the sale of my first Mercedes was all around a positive experience. I am thrilled with my car! I look forward to buying my next vechicle through Mercedes Ray Catena. More

Easy and efficient Alex was great!! My husband and I have 4 kids and run our own business. Our days are long and never ending. Alex made the process of upgrading our Alex was great!! My husband and I have 4 kids and run our own business. Our days are long and never ending. Alex made the process of upgrading our car very painless in both areas of finding us what we were looking for, understanding our budget and most importantly our time restraints. He was efficient with following up with my husband , who is a moving target, and timely with his turnaround. Needless to say , we finalized our transaction and are very happy with Alex, the dealership and our new car. More

35K Major Maintenance performed Tony Watson and Mike Valentino in Service department are great to deal with. Did an awesome job on how they made sure my Audi RS5 was fully wrapped i Tony Watson and Mike Valentino in Service department are great to deal with. Did an awesome job on how they made sure my Audi RS5 was fully wrapped in plastic before performing work. It was like a surgical procedure was being done on my car. Tony kept me informed on when my car would be ready and had loaner car waiting for me when I arrived. Just awesome people to deal with. More

Provided me with exactly what I was looking for. With a bit a creative financing Matthew was able to allow me to upgrade to a vehicle that initially, potentially seemed to be out of reach. He also al With a bit a creative financing Matthew was able to allow me to upgrade to a vehicle that initially, potentially seemed to be out of reach. He also allowed me out get out of my current lease two months early. All the details of turning in my old vehicle were taken care of. I was very pleased. More

Spectacular! My vehicle shopping experience was a most positive and enjoyable one! My welcoming received from the greeters, and service from the sales and finance My vehicle shopping experience was a most positive and enjoyable one! My welcoming received from the greeters, and service from the sales and finance team - all the way up to The GENERAL MANAGER was absolutely amazing ! I drove home with the car of my dreams and a smile on my face! :) Thank you Mercedes Benz of Freehold... You guys are #1 ! More

Quick and easy Best car buying experience we have ever had. Matt was quick and accurate and didn’t waste any time.. We were in and out of dealership in one hour. Best car buying experience we have ever had. Matt was quick and accurate and didn’t waste any time.. We were in and out of dealership in one hour. More

Wonderful Experience I just came home with my new E class and I cannot say enough great things about my car buying experience, once I met Gina Patano. I thoroughly enjoye I just came home with my new E class and I cannot say enough great things about my car buying experience, once I met Gina Patano. I thoroughly enjoyed working with Gina. From start to finish she was incredibly honest, upfront, helpful and there was no pressure. She listened to what I wanted and found me the perfect car, without any bait and switch. This was not the case with some of the other dealers I had visited prior to working with Gina. I hope she stays at Ray Catena Freehold, for many more years, because I look forward to an ongoing relationship , and more positive car buying experiences in the future. More

Amazing Experience! Frankie, who was my sales rep for my new lease, is by far the best sales rep I have ever worked with. He is honest, loyal, hardworking, and truly went Frankie, who was my sales rep for my new lease, is by far the best sales rep I have ever worked with. He is honest, loyal, hardworking, and truly went above and beyond to not only find the vehicle that I wanted, but to help get me where I wanted to be financially. He is professional and always responded immediately while negotiating. What I valued the most in this experience with Frankie is that he is a man of his word. When I went to the dealership to pick up the vehicle, not only was the car and paperwork waiting for me, but the deal stood exactly how Frankie promised. I did not walk into any surprises. This meant a lot to me as I traveled from an hour away to pick up the car. I would give Frankie a 10 out of 10 and would highly recommend him to anyone in the market for a new Mercedes Benz. I would also highly recommend Frankie for any future promotions at your dealership as I feel he truly deserves it. Thank you for such a wonderful experience. While purchasing a new car can be exciting, it can also be a nightmare- however my experience with Frankie was excellent! Sincerely, Vincenzo D Buongiorno More