Ray Catena of Freehold - Mercedes-Benz Dealership

Team Work!!!! “Mercedes makes the car but Ray Catena Mercedes Freehold makes the difference” I had the pleasure of buying my GLC 300 from a great team! The names “Mercedes makes the car but Ray Catena Mercedes Freehold makes the difference” I had the pleasure of buying my GLC 300 from a great team! The names of the people involved are GM Leigh Farrell, Sales manager Steve Chanis and Sale person Bill Hoblitzell. I came into the store at about 15 minutes prior to closing and was treated like the clock didn’t matter, test drive numbers and close took about 40 minutes. The way they all engaged us was outstanding and deserves a high five. The total transaction was seamless and flawless which is a tribute to Mr. Catena’s way of doing business open and transparent from beginning to end. Thank you to all involved in making my purchase a true luxury experience!!!! More

just great easy from telephone price to closing at the dealership. very professional with help from the manager. paperwork was simple and easy to understand. g easy from telephone price to closing at the dealership. very professional with help from the manager. paperwork was simple and easy to understand. great dealership to work with. More

Excellent service Matt and the entire staff were a pleasure to work with. Found me the car I wanted and didn’t keep me st the dealership long. Matt and the entire staff were a pleasure to work with. Found me the car I wanted and didn’t keep me st the dealership long. More

Knowledgeable and efficient I walked in at 4pm on a Saturday afternoon and Matt had me out in my new GLS 450 by 7pm (the dealership closed at 6pm). I told him exactly what I want I walked in at 4pm on a Saturday afternoon and Matt had me out in my new GLS 450 by 7pm (the dealership closed at 6pm). I told him exactly what I wanted, the time constraints I was on, and he delivered in an efficient, accurate, and professional manner. I was very impressed with his knowledge of the SUV, which I fell in love with, and walked away a happy, 100% satisfied customer. I would recommend anyone looking to purchase a car to work with Matt. More

Awesome Traded our CLA for a new GLA 250. We had a specific budget to work with and didnt need to pay for options we didnt need. Jessica was great! She worked Traded our CLA for a new GLA 250. We had a specific budget to work with and didnt need to pay for options we didnt need. Jessica was great! She worked diligently to find us a vehicle and together with Matt found a vehicle that worked for us on another one of their lots.We drove the vehicle home the very next day but not before we were shown how to use the carplay that we were unfamiliar with and all our questions were answered. Jessica is a positive, caring professional salesperson who doesnt make youu feel rushed or pressured. Great experience! More

Matt Rafla Excellent experience with Matt Rafla. A very professional and knowledgeable sales person. He made my experience exciting and not boring like many othe Excellent experience with Matt Rafla. A very professional and knowledgeable sales person. He made my experience exciting and not boring like many other car dealershipds. More

Matt did a fine job! Matt Rafla was a delight to work with. Took his time and explained the process well. He addressed our concerns and answered all our questions. Matt Rafla was a delight to work with. Took his time and explained the process well. He addressed our concerns and answered all our questions. More

A very pleasant experience We did not intend this to be our final car buying visit, but Matt and company made our experience so pleasant that we have decided on the purchase rig We did not intend this to be our final car buying visit, but Matt and company made our experience so pleasant that we have decided on the purchase right there and then. More

Amazing, Honest Service My husband and I have been looking for a new car to replace our 10 year old Acura. We currently own a 2013 Mercedes C300 - CPO and love it so we thou My husband and I have been looking for a new car to replace our 10 year old Acura. We currently own a 2013 Mercedes C300 - CPO and love it so we thought we would look into a 2018 Mercedes C300 CPO. We went to several Mercedes dealers and none of them gave us the warm and fuzzies (we purposely did not go back to the dealer we got the 2013 fun - horrible dealer experience). We met Matt when he called us after seeing our information come through on the your US website. We went in to meet with him and he was so knowledgeable, honest, and professional and even had a great personality. He had explained things to us (what the different packages were etc) better than any other Mercedes sales person we have met with. We also like that Matt was responsible to work with us any financing, extended warranties, etc. He knew tons about them and made it very easy to make a decision on what we needed. Through test drives to picking up car - Matt was amazing. We will definitely recommend him and Ray Catena - no questions asked. Matt is a go-getter and knows made us feel very comfortable and treated us with respect. Another positive quality with Matt is that he communicates and responds to emails, messages, questions in a very prompt fashion. I must have asked and emailed Matt 100 questions and he gladly answered them all to my satisfaction. when spending alot of money, we, like most others, want to make sure we are spending that money wisely, especially when a car is a purchase that you keep for a long time. We ended up purchasing a 2019 C300 . We love it and can't wait to show it off. For anyone looking to buy a Mercedes - Matt is the man. Thank you Matt. More

Great Service ! Working with Alex was a joy ! He was so professional and helpful ! I will definitely be recommending him and going back to Ray Catena Freehold ! Leigh Working with Alex was a joy ! He was so professional and helpful ! I will definitely be recommending him and going back to Ray Catena Freehold ! Leigh thanks again for your help overseeing the transaction and making sure we were happy ! More